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Greenway Kia West

Orlando, FL

4.2
3,499 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,498 reviews

June 05, 2024

Very easy to talk to, stress free and patient. They will take care of you! More

by rcalleyne1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Greenway Kia West responded

Thank you for reviewing Greenway Kia West! It was so kind of you to share your experience.

June 04, 2024

I feel disappointed . I don't feel happy when I have a new car. You gave advice and did not act like consulting the customer's needs More

by quynhanhlh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Diego Barroso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Greenway Kia West responded

I'm sorry to hear about your disappointment with the advice you received. We strive to meet our customers' needs and it's clear we fell short this time. Please reach out so we can better understand what happened and work towards a solution for you. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

June 04, 2024

I normally wouldn’t make comments or complaints on people’s hygiene choices because that’s personal, but whoever was working on my car left a strong odor that lingered for hours. More

by kekisurita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Liz
Jun 05, 2024 -

Greenway Kia West responded

I'd like to step in so that I may address your comments directly. If you are willing, please reach out when you are available. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

June 04, 2024

Scheduled an appt for me knowing I was coming for the recall but they failed to order the part in advance. Then they wouldn’t do the inspection so that means I could be coming in a second time, for no re More

by j.oakley922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marti in service
Jun 05, 2024 -

Greenway Kia West responded

I apologize for the inconvenience you experienced with your appointment. We strive to be more efficient and it's clear we fell short here. Please reach out so we can address this issue directly and ensure it doesn't happen again. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

June 04, 2024

Friendly and helpful staff. The place is always busy but they move through the customers at a good pace. The service manager also offered me money saving advice, which did not i More

by POWELLK1195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Jun 05, 2024 -

Greenway Kia West responded

We're delighted to hear that our team at Greenway Kia West provided you with excellent service and valuable advice. Thank you for your kind words and support!

June 03, 2024

Great service! As easy and straight forward as car buying can be, would definitely recommend. More

by emilyannsmoot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad, Javier Rodriguez
Jun 04, 2024 -

Greenway Kia West responded

Thank you for recommending Greenway Kia West, Emily! We're thrilled to hear that your experience was seamless. Safe travels!

June 03, 2024

Kia West best place to buy new car for you and you Family, thanks you More

by JOACOOLIVERO1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
Jun 04, 2024 -

Greenway Kia West responded

We're honored to receive this glowing feedback. Thanks for choosing Greenway Kia West!

June 03, 2024

Dropping off my car was a smooth process. Marti's customer service made it a easy process. I was satisfied with my service. More

by tredemetris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marti
Jun 03, 2024 -

Greenway Kia West responded

We're delighted to hear that Marti made your drop-off experience smooth and easy at Greenway Kia West. Thanks for sharing your satisfaction with us!

June 03, 2024

Everyone was very nice and understanding. I had my car towed into the dealership for the repair. They called me immediately, when I the car arrived to discuss the issue. My car was ready to g More

by nlorenz76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth, Service Tech, Mark Foster
Jun 03, 2024 -

Greenway Kia West responded

We're delighted to hear that our Greenway Kia West Service Center team provided such prompt and courteous service. Thanks for sharing your experience!

June 02, 2024

Greenway Kia service department maintains long hours, as well as Saturday hours, which makes it very convenient for me. They have done good work on my car and I’ve had no problems with them. More

by ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz in the service department and the Saturday service manager. Both were very helpful!
Jun 03, 2024 -

Greenway Kia West responded

Ellen, we're glad to hear that our service department's hours and quality work have been convenient for you! Thanks for choosing Greenway Kia West.

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