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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
4,209 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,209 reviews

December 13, 2024

Jesse was fantastic! Supper friendly and kept me in the loop of what was going on. More

by p.bjornsdotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Dec 16, 2024 -

Greenway Kia West responded

We are glad to hear that Jesse provided excellent service. Thanks for choosing Greenway Kia West!

December 13, 2024

Explain everything clearly. Very polite and helpful. Very clean and orderly. Took me home to wait. More

by Pattihollingworth8117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Dec 16, 2024 -

Greenway Kia West responded

Thank you for choosing Greenway Kia West! We are glad to hear that our team provided excellent service.

December 13, 2024

This dealership is very good they explained everything to me that I needed to do and they were very respectful kind I love that More

by sirrodneyyarboro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Tony was a great help on letting me know what needed to be done
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Dec 16, 2024 -

Greenway Kia West responded

We're delighted to hear that you had a positive experience with our team at Greenway Kia West! It's great to know everything was explained clearly and respectfully. Thank you for your kind words, and we look forward to serving you again in the future!

December 13, 2024

HORRIBLE EXPERIENCE I HAD TO CALL AT LEAST 5 TIMES BEFORE THEY EVEN STARTED ON MY CAR I DROPPED MY CAR OFF 10:00 THAT MORNING AND IT WASN’T READY UNTIL 5 5:30 THAT EVENING JUST FOR A TIRE THAT’S BEYOND RIDIC More

by Shonte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I worked with service department
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Dec 14, 2024 -

Greenway Kia West responded

Shonte, we take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

December 13, 2024

Very small waiting room with little amenities while waiting on service. Asked for car washed and it wasn’t after service was completed More

by New Kia owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department only- Jessica
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Dec 16, 2024 -

Greenway Kia West responded

Thank you for your feedback on your recent visit to Greenway Kia West. We apologize for the inconvenience with our waiting room and the missed car wash request. Your comments are important, and we'll work on improving these areas to enhance future visits!

December 13, 2024

The guy who took the car is a SPECIAL person! !. All friendly but still professional!! More

by chily.1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of the people in the service department
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Dec 16, 2024 -

Greenway Kia West responded

Thanks for the kind words and trust in our team at Greenway Kia West!

December 13, 2024

Excelente trabajo y buen servicio dé parte del colectivo de kia en especial al señor Grabier More

by rsanchezjimenez1269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Javier Rodriguez, Mark Foster
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Dec 16, 2024 -

Greenway Kia West responded

Gracias por tomarse el tiempo de compartir su experiencia positiva con Grabier con el equipo de Greenway Kia West!

December 13, 2024

Not happy at all, my car continue having problems. It's been in service 3 times for the same reason More

by REYES0425
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
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Dec 14, 2024 -

Greenway Kia West responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

December 12, 2024

Is good place for buying. The staff are excellent. Ray and Diego they did excellent work for me. The dealer have to do great offers for a new customers. I wait in the future More

by noelortegaperez76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Paz, Maria Leo
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Dec 12, 2024 -

Greenway Kia West responded

Thank you for sharing your experience with us at Greenway Kia West! We're glad to hear that Ray and Diego provided excellent service. We appreciate your feedback on offers, and we look forward to welcoming you back in the future!

December 11, 2024

I made an appointment for 9:00am my car was not ready until 7:00pm. I had to pick it up the next day. It took them over 40 minutes to bring my car out to me after paying. And my car is still drifting aft More

by Coatcheck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr.Tony
Report | Print
Dec 12, 2024 -

Greenway Kia West responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

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