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Greenway Kia West

Orlando, FL

4.2
3,600 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,600 reviews

June 05, 2024

I’ve never been treated so bad in my entire life! The sales manager which was Javier by that time was the worst manager of a place I’ve ever been. I’m used to deal with a lot of people every singl More

by Giovani Pichitino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Allen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Rodriguez., Javier Rodriguez
Jun 06, 2024 -

Greenway Kia West responded

Giovani, I'm truly sorry to hear about your experience. This is definitely not the level of service we strive for and I apologize for any distress caused. I'd like to discuss this further with you and address your concerns directly. Please reach out when you can. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

June 05, 2024

I was easy to check in. Julio was pleasant and efficient. Although took longer then expected. More

by JOELK50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio service department
Jun 05, 2024 -

Greenway Kia West responded

Joel, thank you for sharing your feedback with the Greenway Kia West team! We appreciate your patience and look forward to assisting you again down the road.

June 05, 2024

Very easy to talk to, stress free and patient. They will take care of you! More

by rcalleyne1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Greenway Kia West responded

Thank you for reviewing Greenway Kia West! It was so kind of you to share your experience.

June 04, 2024

Friendly and helpful staff. The place is always busy but they move through the customers at a good pace. The service manager also offered me money saving advice, which did not i More

by POWELLK1195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Jun 05, 2024 -

Greenway Kia West responded

We're delighted to hear that our team at Greenway Kia West provided you with excellent service and valuable advice. Thank you for your kind words and support!

June 04, 2024

I normally wouldn’t make comments or complaints on people’s hygiene choices because that’s personal, but whoever was working on my car left a strong odor that lingered for hours. More

by kekisurita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Liz
Jun 05, 2024 -

Greenway Kia West responded

I'd like to step in so that I may address your comments directly. If you are willing, please reach out when you are available. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

June 04, 2024

I feel disappointed . I don't feel happy when I have a new car. You gave advice and did not act like consulting the customer's needs More

by quynhanhlh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Diego Barroso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Greenway Kia West responded

I'm sorry to hear about your disappointment with the advice you received. We strive to meet our customers' needs and it's clear we fell short this time. Please reach out so we can better understand what happened and work towards a solution for you. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

June 04, 2024

Scheduled an appt for me knowing I was coming for the recall but they failed to order the part in advance. Then they wouldn’t do the inspection so that means I could be coming in a second time, for no re More

by j.oakley922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marti in service
Jun 05, 2024 -

Greenway Kia West responded

I apologize for the inconvenience you experienced with your appointment. We strive to be more efficient and it's clear we fell short here. Please reach out so we can address this issue directly and ensure it doesn't happen again. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

June 03, 2024

Everyone was very nice and understanding. I had my car towed into the dealership for the repair. They called me immediately, when I the car arrived to discuss the issue. My car was ready to g More

by nlorenz76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth, Service Tech, Mark Foster
Jun 03, 2024 -

Greenway Kia West responded

We're delighted to hear that our Greenway Kia West Service Center team provided such prompt and courteous service. Thanks for sharing your experience!

June 03, 2024

Dropping off my car was a smooth process. Marti's customer service made it a easy process. I was satisfied with my service. More

by tredemetris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marti
Jun 03, 2024 -

Greenway Kia West responded

We're delighted to hear that Marti made your drop-off experience smooth and easy at Greenway Kia West. Thanks for sharing your satisfaction with us!

June 03, 2024

Great service! As easy and straight forward as car buying can be, would definitely recommend. More

by emilyannsmoot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad, Javier Rodriguez
Jun 04, 2024 -

Greenway Kia West responded

Thank you for recommending Greenway Kia West, Emily! We're thrilled to hear that your experience was seamless. Safe travels!

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