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Greenway Kia West
Orlando, FL
4,577 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace.
We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication.
Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,577 reviews
February 28, 2025
Service writer was pleasant and friendly at check in. Dealer did not return 3 requests to call me back. Repairs were not done. Said nothing wrong. Factory warranty expired 2/24 now i find out clutch on A Dealer did not return 3 requests to call me back. Repairs were not done. Said nothing wrong. Factory warranty expired 2/24 now i find out clutch on AC compressor is bad. This was reason why I had at dealer for repairs. They had car for 3 days. Not only did I lose 3 days work ($350) and $60 for Uber, now I will be out $1000 for new AC compressor. More
by dletzkus08
Employees Worked With
Elizabeth (service writer), Mr Foster (srvc mgr)
February 27, 2025
I would like to commend the entire team for the excellent service during my car’s maintenance. I was very well attended to with professionalism and kindness. The service was completed on time and with full t service during my car’s maintenance. I was very well attended to with professionalism and kindness. The service was completed on time and with full transparency, making me feel confident about the procedures carried out. I truly appreciate the attention and commitment from everyone. I will definitely continue to trust my vehicle with you! More
by emanuelly mafra
Verified CustomerEmployees Worked With
Diego Barroso, Arturo Ramirez
February 26, 2025
Amine Dkhissi was amazing. Got us a good deal n he wasn’t pushy. Very patient with us n very knowledgeable about the car. I would recommend Got us a good deal n he wasn’t pushy. Very patient with us n very knowledgeable about the car. I would recommend More
by Aileen Galindo
Employees Worked With
Amine Dkhissi
February 26, 2025
Greatest car buying experience, EVER! If you're questioning where to buy a car, look no further!! If you're questioning where to buy a car, look no further!! More
by LT
February 26, 2025
Thanks to Manny and management for the team work and efforts to get us approved. We appreciate the services given by the dealership. I very happy driving my smaller new car. Thanks again. efforts to get us approved. We appreciate the services given by the dealership. I very happy driving my smaller new car. Thanks again. More
by dorothyewen488
Employees Worked With
Other Employees :
Sorry can't remember all the face who took of us. Manny made it happen and all of you that help the process completed.thank you all , Arturo Ramirez, Jhonatan Salinas
February 25, 2025
Greenway Kia West is one of the most disappointing dealerships I’ve encountered, particularly their service department. While a few service advisors provide exceptional service, Elizabeth and Mark, th dealerships I’ve encountered, particularly their service department. While a few service advisors provide exceptional service, Elizabeth and Mark, the service manager, fall far short of customer-oriented professionalism. Mark comes across as hostile, and despite being there for two years, Elizabeth still lacks the expertise expected, leaving customers feeling taken advantage of. More
by Chamarram
Employees Worked With
Elizabeth Frye, Mark Foster
February 25, 2025
Professional, fair, and friendly staff. Made the at buying experience a pleasure. I would recommend this dealer for buying a car! Made the at buying experience a pleasure. I would recommend this dealer for buying a car! More
by Christine Jahncke
