Greenway Kia West

I took my car in for 15,000 mile maintenance. Check in was fast. Rep was courteous and car was ready at the promised time with a free car wash. I was happy. Thanks Check in was fast. Rep was courteous and car was ready at the promised time with a free car wash. I was happy. Thanks More

Service was great and this was my first time being there for service. Process was easy and had a no stress environment/ experience. for service. Process was easy and had a no stress environment/ experience. More

My service department was great! . Fantastic. They are always very nice and very communicative. Fast service, they care about the customer and my experience with Jesse has been 10/1 . Fantastic. They are always very nice and very communicative. Fast service, they care about the customer and my experience with Jesse has been 10/10 More

The best staff in the world. Outstanding service. I will recommend everyone to go there you won’t regret it. Outstanding service. I will recommend everyone to go there you won’t regret it. More

The facility is very unorganized and needs better communication to the customer and team. This would be my 3rd time going to get the same recall done. They tell me they “ordered the part/have it in t communication to the customer and team. This would be my 3rd time going to get the same recall done. They tell me they “ordered the part/have it in there facility”, to then tell me after messaging me my car is“ ready for pick up” that they never fixed the problem because “they don’t have the part in stock”. Thats just unacceptable, especially since it’s the third time with the same recall piece. This last time I took a uber back home and another uber to pick up my car just to be told the piece is not in after receiving a call that my car was ready for pick up, that’s just ridiculous. This KIA location has wasted my time now on numerous occasions and sadly, I do not want to come back this facility….and I know no one over there cares or who ever is reading this review, i know you don’t care and that’s cool but for your own sake as a person, do better! The piece is called “HECU Fuse”. More

Communication with the service department was easy. The repair was completed sooner then predicted and seems to be doing well. The repair was completed sooner then predicted and seems to be doing well. More

Didn't complete the job I afto take back . y car 2 times before the job was complete y car 2 times before the job was complete More

Execelente servicio! Ágil y cumplido, lo lleve y lo recibieron al instante. Me siento confiada de dejar mi carro allí Ágil y cumplido, lo lleve y lo recibieron al instante. Me siento confiada de dejar mi carro allí More

We appreciate the job. Thank you for this service. I'm very glad purchase the car at the dealer. Thank you for this service. I'm very glad purchase the car at the dealer. More

I am honestly disgusted by your customer service. I was sold a car last year that was an unreasonable amount of money. I shared that it was not affordable for me a teacher, and I was promised that wi I was sold a car last year that was an unreasonable amount of money. I shared that it was not affordable for me a teacher, and I was promised that within a few months I would be able to get into another vehicle at a lower price. Every time you all email me and say we would like to purchase your vehicle you all quote me an email for ridiculous and outrageous amount that I’m not able to afford. I will never ever again purchase another Kia vehicle from you all. More