Greenway Kia West

A freindly rep greeted me at my car Bri. She took my Vin came back and said" 3 MR recalls. 1 we do not have parts for, the other 2 we do but it will be a wait to complete them. I went inside She took my Vin came back and said" 3 MR recalls. 1 we do not have parts for, the other 2 we do but it will be a wait to complete them. I went inside with rep in training, all went well. I left my car. Kia Elizabeth called me at 6:50pm to say my car is READY and I can pick it up. At pick up Elizabeth told me to sign and they would call me once parts came in. She then said they will get my car for me. I asked " what MR part that my car needs ?" After me asking questions and then finally saying " so out of the 3 MR's which was completed?" Elizabeth said "NONE!" I said my car had no work, and she said no, I am sorry we have been busy! She was not rude or anything. . I also washed my car prior to dropping it off. I remember Bri took photos at drop off of my car. I took photos the next day. My car is dirty dirty with in a few hours. I am upset that it is white MUd / sand underneath the car wheel well and on the tires. It looks if they parked car out in the field did no work and called me hours later to say my car is READY. Marsha More

The service advisor, Wensil, was very helpful and courteous. He also helped us get a replacement battery for the key fob. We had gotten a replacement the previous year just so you know, but we paid f courteous. He also helped us get a replacement battery for the key fob. We had gotten a replacement the previous year just so you know, but we paid for both not happy about that. My husband and love the car so you know that as well. More

Customer service was horrible. Except for the two ladies that helped me. I will not go back. Except for the two ladies that helped me. I will not go back. More

The sales rep was awesome. He took his time and worked with what I needed. He took his time and worked with what I needed. More

I was quite pleased with the service that I received from Jessica and others. I admire their willingness to help and answer any questions that I had. Not only did they help me with the process she explained Jessica and others. I admire their willingness to help and answer any questions that I had. Not only did they help me with the process she explained everything as completely as possible. Great job you guys. More

Su atención es excelente y eficiente. Personal muy profesional y calificado. Gracias por su buena atencion Personal muy profesional y calificado. Gracias por su buena atencion More

I’ve been waiting almost two months for my second set of keys. No one seems to know what’s taking so long. keys. No one seems to know what’s taking so long. More

Service went well. Everything was explained to me prior to moving forward. Everyone was very professional Everything was explained to me prior to moving forward. Everyone was very professional More

It’s a great place for car service. I had an great experience I would recommend it to a friend I had an great experience I would recommend it to a friend More

Bait and swap is their motto! ! Sales lady agrees to a price. And finance man says he can't sell at that price. ! Sales lady agrees to a price. And finance man says he can't sell at that price. More