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Greenway Kia West

Orlando, FL

4.2
3,383 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,384 reviews

November 12, 2023

Excellent customer service by all and would highly recommend them to anyone . Honest , very friendly and always willing to accommodate More

by marcyhale55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty In service dept
Nov 13, 2023 -

Greenway Kia West responded

Marcy, we're delighted to know you found our team at Greenway Kia West friendly and accommodating. Thanks for recommending us!

November 11, 2023

Rachel was amazing she greeted us as soon as we walked in through the door and patiently showed us our options and worked with us through the whole process to make it smooth and stress free . She is definate More

by Marvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Moore
Nov 13, 2023 -

Greenway Kia West responded

Marvin, it's great to know that Rachel provided an amazing experience for you at Greenway Kia West. We're glad your car-buying process was smooth and stress-free! Thanks for the 5-star review!

November 11, 2023

Great service finished in a timely manner Great service and also finished in a timely manner. Enjoy when I go there. More

by MCARROLL115
Recommend Dealer
Yes
Employees Worked With
Tony and jen
Nov 13, 2023 -

Greenway Kia West responded

We're delighted to know that you've had consistently great experiences with our service at Greenway Kia West. We appreciate your feedback and look forward to seeing you again next time!

November 11, 2023

Got my new I’ll change thanks guys got my oil changed got my oil changed More

by cedstrick04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 13, 2023 -

Greenway Kia West responded

Thank you for stopping by to leave Greenway Kia West a wonderful review!

November 10, 2023

Friendly service good communication. Stopped in without appointment and they were able to get me in. Will definitely use their services again. More

by MCD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 10, 2023 -

Greenway Kia West responded

We're glad to know you had a positive experience with us at Greenway Kia West! It's great that our team could accommodate your needs even without an appointment. We look forward to serving you again in the future!

November 10, 2023

Have bought more than 7 vehicles from here. Great experience. My family comes here and are treated like family. Big thumbs up. Thanks to the Kia West team More

by Torres A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Ahumada
Nov 13, 2023 -

Greenway Kia West responded

Torres, it's fantastic to know you and your family have had great experiences with us at Greenway Kia West. We appreciate the continued support! Enjoy those new rides!

November 10, 2023

I bought a car on 10/1/2023. After that on 10/4/2023 I got communication from the bank Kia Finance America containing all loan information. Seller at dealership promised to give More

by Mario
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anas Lazaar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Greenway Kia West responded

Mario, it's disappointing to receive this kind of feedback and I'm sincerely sorry for the delays with your second key and title. We strive to provide each customer with a 5-star experience both during and after each purchase, and I would like to step in to ensure all of your concerns are addressed. Please contact me directly. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

Nov 17, 2023 -

Mario responded

Mr. Ahumada, I have contacted you via email and not response from your part. You just need to solve the problem instead of asking me to contact you again and again and again. Why you don't respond my emails? I have emailed you directly many times and all my communications have been ignored from your side. Please provide a solution and not just a request to contact you one more time.

November 10, 2023

Great, Arturo was attentive great customer service friendly the staff is really attentive has well. More

by danaisramos81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nada Ammor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Greenway Kia West responded

We're glad to know that Arturo and the rest of our team at Greenway Kia West provided you with attentive service. Thanks for your review!

November 10, 2023

Excellent service I would highly recommend them to friends and family. The process quick and stress free More

by drock2589
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Luyo
Nov 10, 2023 -

Greenway Kia West responded

We're delighted to know you found our service excellent and stress-free at Greenway Kia West! Thanks for recommending us to your friends and family.

November 09, 2023

Service was excellent. Car returned as promised on time and clean. Woul not hesitate to go again. More

by grisellesoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department employee was very helpful and proper.
Nov 10, 2023 -

Greenway Kia West responded

Thank you for trusting Greenway Kia West with your business! We look forward to assisting you with your future automotive needs!

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