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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,602 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,602 reviews

January 18, 2024

A freindly rep greeted me at my car Bri. She took my Vin came back and said" 3 MR recalls. 1 we do not have parts for, the other 2 we do but it will be a wait to complete them. I went inside More

by Marsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bri,Elizabeth and trainee
Report | Print
Jan 18, 2024 -

Greenway Kia West responded

Marsha, I'm sorry to read about your experience. It's clear that we didn't meet expectations in terms of communication and service completion during your visit. We understand how frustrating this must be for you and would like the opportunity to make things right. Please reach out so we can discuss further details about what happened here and ensure that all services are completed satisfactorily. Mark Foster - Service Manager - markfoster@greenwayauto.com

January 18, 2024

Bait and swap is their motto! ! Sales lady agrees to a price. And finance man says he can't sell at that price. More

by virgo-143
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian Perez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Chrissie Paul
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Jan 18, 2024 -

Greenway Kia West responded

We're sorry to hear about your experience. We aim for transparency in all our dealings, and it's concerning that you feel this wasn't the case during your visit. I'd like to learn more about what happened so we can address any issues directly. Please reach out at your earliest convenience. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

January 18, 2024

Very disorganized. The employees seemed like they didn’t want to be there at all. More

by kyliep321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jan 18, 2024 -

Greenway Kia West responded

I'm sorry to hear about your recent experience. This isn't what we want for our guests, and if you're willing, I would like to see if there is anything that I can do to help improve your impression of our team. Please reach out to me when you have the chance so we can talk this through. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

January 18, 2024

Su atención es excelente y eficiente. Personal muy profesional y calificado. Gracias por su buena atencion More

by CLARENA_2@HOTMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Greenway Kia West responded

Gracias por compartir su experiencia positiva con nosotros en Greenway Kia West. Nos alegra saber que nuestro equipo fue profesional y eficiente durante su visita de servicio. Esperamos verle de nuevo pronto!

January 18, 2024

The sales rep was awesome. He took his time and worked with what I needed. More

by ColetteJohnsonThomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Patino, Ricardo Ojeda
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Jan 18, 2024 -

Greenway Kia West responded

We appreciate your business and your review! Thanks from the Greenway Kia West Team, Colette! We hope you enjoy your new ride!

January 18, 2024

I’ve been waiting almost two months for my second set of keys. No one seems to know what’s taking so long. More

by 13kanaly
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissie Paul
Report | Print
Jan 18, 2024 -

Greenway Kia West responded

I'm sorry to learn about the delay with your second set of keys. This is certainly not the level of service we aim for and I understand how frustrating this must be. I'd like to look into this matter further, so please reach out at your earliest convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

January 18, 2024

Greenway Kia West offers great customer services, very helpful, friendly and they will make sure you’re happy with the choice you make. More

by tyhesiachenault
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabiola , Javier Rodriguez
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Jan 18, 2024 -

Greenway Kia West responded

Tyhesia, we're so glad to know you had a positive experience at Greenway Kia West! Our team is always here to ensure our customers are satisfied with their choices. Thanks for your kind words!

January 18, 2024

It’s a great place for car service. I had an great experience I would recommend it to a friend More

by nevaughngibbs90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Greenway Kia West responded

Thank you for your kind words. The Greenway Kia West team appreciates your support and recommendation!

January 18, 2024

Service went well. Everything was explained to me prior to moving forward. Everyone was very professional More

by lehyrah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Greenway Kia West responded

Lehyrah, we're glad to know you had a positive experience at Greenway Kia West and appreciated our team's professionalism. Thanks for the review!

January 18, 2024

Customer service was horrible. Except for the two ladies that helped me. I will not go back. More

by Mvmiley61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one
Report | Print
Jan 18, 2024 -

Greenway Kia West responded

We appreciate you taking the time to share your feedback, although it's hard to know that we didn't deliver a top-notch service experience. If you're willing, I would like to learn more about what happened here. I hope to hear from you soon. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

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