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Greenway Kia West

Orlando, FL

4.2
3,811 Reviews
Experience the Greenway Kia West Difference – Orlando’s Go-To Kia Dealership Y’all looking for a better way to buy a car? Welcome to Greenway Kia West—right in the heart of Orlando, FL! We’re proud to serve Central Florida drivers with a wide selection of brand-new Kia models and top-notch pre-owned vehicles, all with honest pricing and that Southern hospitality you’ll feel the moment you step on the lot. We’re part of the Greenway Automotive family, so you get the power of a nationwide network with the personal care of a local neighbor. Whether you're eyeing a sporty Forte, a family-sized Telluride, or just need dependable service and parts, we’ve got your back every mile of the way. Our certified Kia service center keeps your ride running smooth, and with flexible financing and trade-in specials, we’re all about helping you drive off with confidence and savings. Come on down and see why so many folks in Orlando trust Greenway Kia West—we’ll take care of ya like family.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,811 reviews

March 20, 2024

We need to talk. The repair from Monday morning, #4113, was not working today. The fuse you replaced after 2 3/4 hours is good, but the same issues returned. Need More

by psburdett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony
Mar 21, 2024 -

Greenway Kia West responded

Pete, I'm sorry to learn about the recurring issue with your repair, and I understand how frustrating this must be. We definitely want to make sure everything is working properly for you. Let's get in touch so we can discuss this further with our electrical expert and find a solution as soon as possible. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

March 19, 2024

When I explained to the sales member, Vanessa Hoad (who was outstanding), that I never purchase on my first visit to a dealership. She said her floor sales manager wanted to go over the offer with me. He More

by drakor143
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mac Cumbur
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2024

Great communication, great service, brought in my car for a service and was able to get it done within 2 hours More

by Echavarria1099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Greenway Kia West responded

We're glad to know that you had a great experience with our service department at Greenway Kia West. Thanks for choosing us and we look forward to assisting you in the future!

March 18, 2024

Welcoming and for the first time since we have been bringing our kia for service, we were asked if we wanted a car wash. He communicated to us well. Great customer service. More

by JSingh
Recommend Dealer
Yes
Employees Worked With
Julio
Mar 19, 2024 -

Greenway Kia West responded

We're glad to know you had a great experience at Greenway Kia West. Our team is always here to provide top-notch service and keep your car looking its best! Thanks for the positive feedback!

March 18, 2024

Good communication and straight forward and right on time Right on time with telling me how long it would take with the service and very understanding with communicating with me More

by Echavarria1099
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 18, 2024 -

Greenway Kia West responded

We're glad to know you appreciated our communication and punctuality at Greenway Kia West. Our team always aims for clear, timely service! Thanks for your feedback.

March 17, 2024

Dealer is selling parts at double the price listed in the Kia parts website. I was quoted $662.00 dollars for a condenser plus $900.00 for 3 hours of labor when the condenser is listed at $359.00 in the Kia More

by Bienvenido Colon
Recommend Dealer
No
Mar 18, 2024 -

Greenway Kia West responded

This feedback is concerning to receive, as it does not reflect our commitment to consistent, fair pricing. I'd like the opportunity to clear up any confusion regarding the cost of service and parts - please contact me directly at your convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

March 15, 2024

Awesome i was a hard case they make a deal They fight with the bank to get a fair deal ,the did a great job More

by r.ayala24
Recommend Dealer
Yes
Employees Worked With
Alberto Ahumada, Alberto Ahumada
March 13, 2024

Salesman was superb. Having purchased many vehicles over the past 50 years, he was far and away the best sales person I have ever dealt with. Knowledgeable and most impor More

by Rfp1.1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerem Cakman., Ricardo Ojeda
Mar 13, 2024 -

Greenway Kia West responded

We're delighted to know that our sales team at Greenway Kia West provided you with an exceptional experience! We pride ourselves on keeping customers informed and knowledgeable during the process. Thanks for your kind words, we appreciate it!

March 12, 2024

Each time has been pleasant, accommodating, explanatory, time efficient, and welcoming. I'm always treated with courtesy and respect. Ms. Jodie is pleasant and checks on us, too. More

by rwebb579
Recommend Dealer
Yes
Employees Worked With
Tony and Terry
Mar 12, 2024 -

Greenway Kia West responded

We're delighted to know you've had such positive experiences at Greenway Kia West! It's great that Jodie and the rest of our team have been able to provide efficient, welcoming service. We appreciate your feedback!

March 11, 2024

Winsel knew that I had a time limit. He ensured that my vehicle would be serviced in time. He gave me updates along the way. He was very kind and approachable. Thank you More

by jennifer.gaboton
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Winsel
Mar 11, 2024 -

Greenway Kia West responded

We're glad to know that Winsel was able to accommodate your time limit and keep you updated throughout the process at Greenway Kia West. Thank you for sharing this positive feedback!

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