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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,491 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,491 reviews

November 16, 2023

Amazing, always helpful every time I come in for an oil change. Amazing every time. More

by JAYRODRIGUEZ91
Recommend Dealer
Yes
Employees Worked With
Jessica
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Nov 16, 2023 -

Greenway Kia West responded

We appreciate the fantastic review of Greenway Kia West! See you back for that next oil change!

November 16, 2023

Jessica did a great job as my service representative . .She was professional, courteous and informative. More

by MATER2FOUR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Nov 16, 2023 -

Greenway Kia West responded

We're glad to know that Jessica provided you with professional and informative service at Greenway Kia West. Thanks for sharing your positive experience!

November 16, 2023

The people at the service desk is very nice and the service tect is nice you can talk to them More

by derrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know them
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Nov 16, 2023 -

Greenway Kia West responded

Thank you, Derrick, for stopping by to leave Greenway Kia West a wonderful review! We are thrilled that our team was able to demonstrate our commitment to great service during your visit. We hope to see you again for any of your future needs!

November 16, 2023

Rachel was awesome, she was nice knowledgeable and very respectful explain everything and took her time More

by ashantahicks299
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Moore
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Nov 17, 2023 -

Greenway Kia West responded

We're so glad to know that Rachel provided you with an excellent experience at Greenway Kia West! Her knowledge and dedication are truly valuable. Thanks for sharing your feedback, we appreciate it!

November 15, 2023

Service was good. .. attendant keep me updated on the progress of my car... Deal service man recommended payment plan wish made it convenience for me make the payment f More

by Ruddylsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Nov 15, 2023 -

Greenway Kia West responded

Ruddy, we're glad to know our team at Greenway Kia West provided you with good service and kept you updated on your car's progress. We always aim for convenience in all aspects of our services. Thanks for the feedback!

November 15, 2023

Everyone at the dealership was very professional, kind and courteous. I felt comfortable leaving my car in their care. I didn't need a shuttle this time but in the past I've used the shuttle which is very More

by twilacorter
Recommend Dealer
Yes
Employees Worked With
Jody was especially helpful on the phone.
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Nov 15, 2023 -

Greenway Kia West responded

We're glad to know you've had positive experiences with our team at Greenway Kia West, and that you found the shuttle service convenient. We appreciate your trust in us for taking care of your car!

November 15, 2023

Amazing service, really fast overall and Tony was exceptional! I was out in less than an hour. More

by lauracarleal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Nov 15, 2023 -

Greenway Kia West responded

We love to hear you were in great hands with Tony, Laura. Thank you for choosing Greenway Kia West with your service needs!

November 15, 2023

Problem not solved, Kia keeps saying nothing is wrong with vehicle but this issue has been going on for some time. Battery keeps dying, we don’t drive everyday but we do start vehicle every day until oop More

by annettem48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica in service dept
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Nov 16, 2023 -

Greenway Kia West responded

Annette, I'm sorry to learn about the ongoing issue with your vehicle's battery. It sounds frustrating and we want to ensure that all concerns are thoroughly addressed. We'd like a chance to revisit this matter and find a solution for you. Please reach out directly so we can discuss further details of your situation. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

Nov 16, 2023 -

annettem48 responded

According to the service department there is nothing wrong with electrical system, everything checks out fine. We were told to drive vehicle more often to keep battery charged. Like I said we are 75 and 77 and do not go someplace every day. I was starting and letting it run everyday. We will probably trade it in, just trying to decide the best direction for us.

November 15, 2023

Everything run smoothly and quickly,nice condition and nice description,easy finance and easy process More

by oscar.betancourt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniela Daleman Fajardo
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Nov 15, 2023 -

Greenway Kia West responded

Oscar, we are so delighted to hear you had a smooth Greenway Kia West visit. Thanks for taking the time to leave us a review, we truly appreciate your support!

November 15, 2023

Service department forgot about my car for 3 hrs before service. Sitting in hold area. More

by hmcolon01
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Nov 15, 2023 -

hmcolon01 responded

Got there around 9:30 AM. Car was sitting and holding area for three hours before they took it inside for Service while all the cars after me were being done. Car was done at 1:30 PM.

Nov 16, 2023 -

Greenway Kia West responded

I am sorry to hear that your visit took longer than anticipated. We strive to deliver a seamless service experience for our guests - it was never our intention to inconvenience you. We will use this feedback to work towards improving our efficiency in the future, and if there is anything more we can do to assist you, please don’t hesitate to reach out. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

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