Greenway Kia West

In my opinion you should have more collaborators to process the final payment, we wait long period of time to just signs the papers. process the final payment, we wait long period of time to just signs the papers. More

I came in on a Saturday night, knew what I was looking for and my price. Got to see the car, talked with Jeremy. He brought me a quote including my trade in, we talked about my price and were able to re for and my price. Got to see the car, talked with Jeremy. He brought me a quote including my trade in, we talked about my price and were able to reach an agreement quickly. Once I put down a deposit- I felt forgot about. It took 6 days to get my money ready to buy in cash. 6 days they had my van and did no cleaning at all. As a momma of 2 small children I do not have time to clean my car! I was told they would clean it after I bought it- they failed. “It isn’t what you say, It’s how you made them feel.” When I went to buy my vehicle, they had a days notice of when I would be there, it was a disaster. I came in as a cash deal, I know I am probably the minority, I was told I had to finance or use a cashiers check for at least $5,000. That is the whole point of cash- no financing! It took 3x the amount of time to get this figured out as I had to call my bank and get it wired- costing me $35! Anyways it got done, then I saw the car was not cleaned- ugh. I believe they are busy and it falls on the sales person to get the vehicle ready. I voiced that it had not been touched and Jeremy attempted to clean it while I was loading it and did offer a full detail at my convenience. I am happy with my vehicle but the experience could have been smoother. More

Mr. Tony gives excellent customer service. I have no worries when I am assigned to him. He Keeps you updated as to the status of your vehicle. Also I was pleased when the manager ( I am assuming) offer worries when I am assigned to him. He Keeps you updated as to the status of your vehicle. Also I was pleased when the manager ( I am assuming) offered refreshments and water in the waiting room.. More

When I walked in the staff was friendly and quick to get an associate to assist me. Deejay was professional, kind, and very patient as he listened to exactly what I wanted. He showed me my dream car! an associate to assist me. Deejay was professional, kind, and very patient as he listened to exactly what I wanted. He showed me my dream car! More

I Been with Greenway Kia for a while and they takes care of my vehicle I'm very much Satisfied with the work they do, Lisa took care of me on 10/26/2023 was a very good experience they Laugh at me in the wa of my vehicle I'm very much Satisfied with the work they do, Lisa took care of me on 10/26/2023 was a very good experience they Laugh at me in the waiting area because I was sleeping, a very good environment to be in when you are waiting on your vehicle keep up the good work Thank you Mrs. DEBORAH KEY More

I love coming to Greenway Kia West. Every time I bring my vehicle in they make sure to help with everything I need. I leave happy every time. They have the best hospitality ever. Every time I bring my vehicle in they make sure to help with everything I need. I leave happy every time. They have the best hospitality ever. More

I came to get a tire repaired. The service attendant was nice. Thanks for the service. The service attendant was nice. Thanks for the service. More

Communication is not customer driven. Needs work. Vehicle keys were lost and I was not notified until time past for me to complete my service. Needs work. Vehicle keys were lost and I was not notified until time past for me to complete my service. More

They have a friendly staff, and they also serve you in a timely manner with a free inspection. timely manner with a free inspection. More

Excellent service and friendly people. I really enjoyed your service and I will be back soon I really enjoyed your service and I will be back soon More