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Greenway Kia West

Orlando, FL

4.2
3,491 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,491 reviews

October 15, 2023

No people skills, did not care about customer concerns I asked her why will take more than 3 hours for just an oil change with an appointment?her answer was It is what it is. More

by jesusmolina
Recommend Dealer
No
Employees Worked With
Jessica
Oct 16, 2023 -

Greenway Kia West responded

I'm sorry to hear about your experience. We aim for efficient and considerate service, so it's disappointing to see we've fallen short here. Your feedback is valuable as it helps us improve our services. If you'd like to discuss this further or have any other concerns, please reach out directly at your convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 15, 2023

No people skills, did not care about customer concerns I asked her why will take more than 3 hours for just an oil change with an appointment?her answer was It is what it is. More

by jesusmolina
Recommend Dealer
No
Employees Worked With
Jessica
Oct 16, 2023 -

Greenway Kia West responded

I'm sorry to hear about your experience. We aim for efficient and considerate service, so it's disappointing to see we've fallen short here. Your feedback is valuable as it helps us improve our services. If you'd like to discuss this further or have any other concerns, please reach out directly at your convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 15, 2023

Advisor was very rude and would not follow my request. A 1 day repair with warranty paying all charges lasted 10 days for no reason. Service manager contacted and solved my issues. More

by jessirenee81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bri
Oct 16, 2023 -

Greenway Kia West responded

I'm sorry to read about your experience with our advisor. We strive for excellent customer service, and it seems we fell short during your visit. I'm glad the Service Manager was able to resolve the issue, but if you have any further concerns or feedback, please don't hesitate to reach out directly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 15, 2023

Great Service, Great staff, excellent waiting lounge with snacks. Very attentive to the customer and needs. More

by Neftalyp2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Oct 16, 2023 -

Greenway Kia West responded

We're delighted to know you enjoyed our service and facilities at Greenway Kia West. Your satisfaction is important to us, so we appreciate your feedback!

October 15, 2023

I like the way they treat me they work very hard to help get what i want if i have a promple they help me with no matter what it is i have brought a lots cars in the past for my family that could not get a More

by Charlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Javier Rodriguez, Jaris Dennis, Alex Patino
Oct 16, 2023 -

Greenway Kia West responded

Charlene, we're so glad to know that you've had such positive experiences with our team at Greenway Kia West. We appreciate your loyalty and look forward to continuing serving you in the future!

October 14, 2023

They was very nice and great service I feel so comfortable with them and safe More

by Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel torres
Oct 16, 2023 -

Greenway Kia West responded

Nelson, thank you for the review! We appreciate the kind feedback and hope to see you again at Greenway Kia West!

October 14, 2023

Good customer service went in for an issue with gas gauge but unfortunately what they tried has not helped was told to come back though if not worked will make an appointment More

by aprrilburke78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Oct 16, 2023 -

Greenway Kia West responded

I am sorry to hear that you are still having trouble with your gas gauge. Please don't hesitate to schedule an appointment if needed. We are here to assist you and would appreciate another chance to help fix things. Best, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 14, 2023

Thank you Kia Greenway West for the great customer service and fixing my vehicle quickly. More

by MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhonatan Salinas
Oct 16, 2023 -

Greenway Kia West responded

Thank you for choosing Greenway Kia West for your service needs! We are glad that your vehicle is running smoothly. Until next time!

October 14, 2023

Friendly staff , very accommodating and showroom is large with plenty of seating.Adrian is wonderful and helped me out, he went above and beyond. More

by gkm1951
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian luyo
Oct 16, 2023 -

Greenway Kia West responded

We're glad to know you had a positive experience with our team at Greenway Kia West! It's great that Adrian was able to assist and exceed your expectations. Thanks for the review!

October 14, 2023

Excelente servicio,,el mejor de todos talleres que he visitado,desde trato, amabilidad y dedicacion More

by Danilo gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Javier Rodriguez, Mark Foster, Eddie Soto
Oct 16, 2023 -

Greenway Kia West responded

Danilo, gracias por la reseña! Esperamos volver a verle en Greenway Kia West!

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