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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,491 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,491 reviews

October 13, 2023

Everything was great and jandled professionally. No issues with drop. Off or pickup and everyone was courteous More

by islandfever52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth and Jessica in service
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Oct 13, 2023 -

Greenway Kia West responded

We're glad to know your experience at Greenway Kia West was smooth and professional. Thanks for the positive feedback, we appreciate it!

October 13, 2023

It was a great service, clear communication, organized management and Jessica was very friendly, thanks! More

by Gabriella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Oct 13, 2023 -

Greenway Kia West responded

Gabriella, we're delighted to know you had a great experience with Jessica and the rest of our team at Greenway Kia West. Thanks for your kind words!

October 13, 2023

Muy buena atención, excelente servicio, espere menos del tiempo..! Gracias complacida 100% garantizados…! Vuelvo pronto More

by EIVETHBALZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Greenway Kia West responded

Eiveth, gracias por compartir su experiencia positiva en Greenway Kia West. Nos alegra saber que está satisfecha con nuestro servicio y esperamos verle de nuevo pronto!

October 13, 2023

Buena atención de Jessica, cumplieron con mi reserva, buen salón de espera, la explicación del servicio debe ser más amplia. No se si el servicio de cambio de aceite está bien, la rotación espero que es More

by napoleon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo
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Oct 16, 2023 -

Greenway Kia West responded

Gracias por compartir su experiencia en Greenway Kia West. Nos alegra saber que Jessica le atendió bien, pero lamentamos cualquier confusión con respecto al servicio y el lavado de su vehículo. Tomaremos nota de sus comentarios para mejorar nuestros servicios en el futuro. Si hay algo más que podemos hacer para ayudarle, no dude en llamarme. Gracias, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

October 13, 2023

Personas muy profesionales que conocen su trabajo. .. Agradable ambiente... Gabriel y Jessica sin excelentes... Sin duda los recomiendo... More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Greenway Kia West responded

Carlos, gracias por las palabras amables sobre Gabriel y Jessica en Greenway Kia West. Nos alegra saber que tuvo una experiencia positiva con nuestro equipo. Esperamos verle de nuevo pronto!

October 12, 2023

This is my third time getting service and each time the staff have been very polite knowledgeable and make sure they keep me informed on the progress of my vehicle. More

by nanfe26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel in service
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Oct 12, 2023 -

Greenway Kia West responded

We're delighted to know that you've had consistently positive experiences with our service team at Greenway Kia West. We always aim to keep our customers informed and satisfied. Thanks for your continued trust in us!

October 12, 2023

Very professional and got my car serviced and repaired. It took over 3 hours but it seems to be fixed. More

by tim_henderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 13, 2023 -

Greenway Kia West responded

Tim, we're glad to know your car is back in shape after visiting us at Greenway Kia West. We appreciate your patience during the service, and thank you for sharing this review!

October 12, 2023

3.5 hour wait only to find out that need to order the part. Last recall service was 2.5 hours. Throughly discussed. More

by phyllis1448
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Foster
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Oct 13, 2023 -

Greenway Kia West responded

I'm sorry to read about your extended wait time and the inconvenience this has caused. We strive for efficient service, so it's disappointing to know we've fallen short in these instances. I'd like to discuss how we can improve your experience moving forward - please feel free to reach out at any time. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 11, 2023

La atención fue espectacular desde el momento que llegue hasta que salí con mi auto todo el personal me atendio muy bien More

by naicysmendez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco salinas
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Oct 11, 2023 -

Greenway Kia West responded

Gracias por compartir su experiencia positiva con nosotros en Greenway Kia West. Nos alegra saber que nuestro equipo le atendió bien desde el principio hasta el final de su visita. Disfruta de su nuevo auto!

October 11, 2023

Overall good experience at Greenway Kia, they helped me to fix my car for a warranty issue. Special mentioned to Gabriel who was very nice with me and Tony. The only thing I complain about is that the car More

by mbergollam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel, Tony
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Oct 11, 2023 -

Greenway Kia West responded

We appreciate your feedback and are glad to know that Gabriel, Tony, and the rest of our team at Greenway Kia West were able to assist with your warranty issue. We apologize for any cleanliness issues you experienced - we'll certainly take this into account moving forward. Thanks again!

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