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Greenway Kia West

Orlando, FL

4.2
3,534 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,534 reviews

October 07, 2023

Amazing service great deal. Will definitely be referring everyone I know to this dealership. Thank you!!! More

by geraldwfebles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ, Javier Rodriguez
Oct 09, 2023 -

Greenway Kia West responded

We're so glad to know you had an amazing experience at Greenway Kia West! Thank you for your kind words and referrals. We look forward to serving your friends and family in the future!

October 06, 2023

Great service moreover I didn’t make a booking. Next service I gonna make booking More

by germanmespinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Greenway Kia West responded

We're delighted we could welcome you to Greenway Kia West even without a booking! If there's anything we can assist you with next time, please feel free to reach out. Until then!

October 06, 2023

The service team are very carefully, especially Gabriel Torres, he is the best. Everything was perfect More

by jbeltran__5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Torres
Oct 09, 2023 -

Greenway Kia West responded

Thanks for the shout-out! We're glad to know Gabriel and our service team at Greenway Kia West made your experience a great one.

October 06, 2023

Great service, Tony was great as always. Love doing business with them. Will keep coming there for service More

by Dr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keniyah attidore meyers
Oct 09, 2023 -

Greenway Kia West responded

We're thrilled Tony has consistently welcomed you with fantastic service that's helped earn Greenway Kia West your loyalty! Thank you for all your support!

October 05, 2023

They took great care of me and my car. Problem diagnosed and fixed quickly, and a loaner car provided when it became necessary. Thanks! More

by DICAPPELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept, Tony (I think)
Oct 06, 2023 -

Greenway Kia West responded

We're glad to know you had a positive experience with us at Greenway Kia West! It's our priority to provide efficient service and ensure your vehicle is in top shape. Thanks for the review, we appreciate it!

October 03, 2023

Disregarded my complaint because they could not find the problem without taking a little extra time and effort, and went on to perform a service not agreed to while doing nothing about the initial problem. More

by Ltec73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Winsel Williams, Mark Foster
Oct 04, 2023 -

Greenway Kia West responded

It's hard to receive such a low rating. We strive for thoroughness and customer satisfaction, and I'm sorry that we didn't meet those expectations this time around. I want to ensure your concerns are properly addressed moving forward. Please reach out at your earliest convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 03, 2023

My service advisor was great and kept me in the loop about my cars issue. He also made sure I could contact him if I had any questions. More

by SANDFU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty
Oct 03, 2023 -

Greenway Kia West responded

We're glad to know our service advisor was able to keep you updated and provide the assistance you needed at Greenway Kia West. We always aim for open communication with our customers, so it's great that we hit the mark! Thanks for your review!

October 03, 2023

Took vehicle for A/C service, repair was not done correctly and had to have it towed back to Orlando. Tow bill was $300 dollars and dealership would not refund for their terrible repair that had to r More

by Robkeenan1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Rodriguez
Oct 04, 2023 -

Greenway Kia West responded

I'm really sorry to hear about your experience. It's our goal to provide effective repairs and exceptional customer service, so it's disappointing that we didn't meet those expectations this time around. We'd like the opportunity to make things right for you - please reach out directly when you can. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 02, 2023

Greenway Kia West has great service, and great staff. I do wish they would give better vehicle status reports during the process on longer services. More

by BRANDONWILLIAMS1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Oct 09, 2023 -

Greenway Kia West responded

Brandon, thanks for your feedback! We're glad to know you've enjoyed our service at Greenway Kia West. Your suggestion about vehicle status reports is noted and we'll definitely consider it for future improvements. We look forward to working with you again next time!

October 02, 2023

No lo recomiendo por qué hay cosas dentro del negocio que la verdad no estoy de acuerdo que me cobren More

by Jeison2426
Recommend Dealer
No
Employees Worked With
Mac Cumbur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Rodriguez, Mark Foster, Ray Paz
Oct 09, 2023 -

Greenway Kia West responded

Lamentamos escuchar que tuvo una experiencia menos satisfactoria con nosotros. Nos gustaría entender mejor sus preocupaciones y ver cómo podemos mejorar su percepción de nuestro negocio. Por favor, no dude en ponerse en contacto para discutir esto más a fondo. Gracias, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

Oct 10, 2023 -

Jeison2426 responded

Buenos días realmente estoy insatisfecho con el negocio realizado primero al momento de firmar mis papeles con la persona de Creditos quería ponerme un montón de garantías y cosas adicionales que yo no le pedí y al momento de quitarlas el servicio fue pésimo por otro lado me están cobrando dos cosas dentro del negocio que no me quedaron nada claras no se para que son y por eso realmente no puedo recomendarlos como un dealer serio lo único a destacar es la disposición del asesor.

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