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Greenway Kia West

Orlando, FL

4.2
3,587 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,587 reviews

October 17, 2023

I Felt scammed by the end of the purchase. Overall I love my new vehicle. I told them to work on that process in the future More

by shanezcompton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jaris
Oct 17, 2023 -

Greenway Kia West responded

I am glad to know you love your new vehicle, but it's concerning to read about the negative feelings surrounding your purchase. We strive for transparency and honesty in all our dealings, so we'd like a chance to address this with you directly. Please reach out at your earliest convenience so we can work on improving that process together. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

October 17, 2023

Un buen trato al servicio al cliente. Todos muy atentos. Cumplieron mis espectativas. Los recomiendo More

by Ashly Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
Oct 17, 2023 -

Greenway Kia West responded

Gracias por la reseña, Ashly! Esperamos volver a verle en Greenway Kia West!

October 17, 2023

The environment was very comfortable and easy to navigate. The sales associate Jaris was very nice and helpful, he made the process easy for me to understand as I was a first time buyer and got me a More

by aaliyahfennell22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaris Dennis
Oct 17, 2023 -

Greenway Kia West responded

We're glad to know you found our environment comfortable and easy to navigate at Greenway Kia West. It's great that Jaris was able to assist in making your first-time buying experience smooth and easygoing! Thanks for choosing us, enjoy your new ride!

October 17, 2023

I would’ve liked a better and more straightforward deal, but in the end I was happy with the purchase More

by mustangally
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Greenway Kia West responded

While we're glad to know you were happy with your purchase, we apologize if the deal process wasn't as straightforward as it should have been. We always aim for transparency and efficiency in our transactions. If there's anything more you'd like to discuss or any other feedback you might have, please feel free to reach out directly at your convenience. Thank you, Alberto Ahumada - General Manager albertoahumada@greenwayauto.com

October 16, 2023

Marti was very quick with getting me in for my appointment at 8:30am. I was in a rush for work and wanted to drop my car quickly. The customer in front of me was moving slow causing me to be anxio More

by ogibson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marti
Oct 17, 2023 -

Greenway Kia West responded

We're glad to know that Marti was able to assist you and make your experience at Greenway Kia West a pleasant one. Thanks for sharing this positive review with us!

October 16, 2023

Everyone at the dealership is very friendly and I felt very looked after. Ray was very good at his job, thorough in his explanations and worked with me to get a great deal on a car and my trade in. Grea More

by Dean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Rodriguez, Ray Paz
Oct 17, 2023 -

Greenway Kia West responded

Dean, it's great to know that Ray and the team at Greenway Kia West provided you with such a positive experience. We're glad we could help get you a fantastic deal! Thanks for recommending us.

October 15, 2023

No people skills, did not care about customer concerns I asked her why will take more than 3 hours for just an oil change with an appointment?her answer was It is what it is. More

by jesusmolina
Recommend Dealer
No
Employees Worked With
Jessica
Oct 16, 2023 -

Greenway Kia West responded

I'm sorry to hear about your experience. We aim for efficient and considerate service, so it's disappointing to see we've fallen short here. Your feedback is valuable as it helps us improve our services. If you'd like to discuss this further or have any other concerns, please reach out directly at your convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 15, 2023

Advisor was very rude and would not follow my request. A 1 day repair with warranty paying all charges lasted 10 days for no reason. Service manager contacted and solved my issues. More

by jessirenee81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bri
Oct 16, 2023 -

Greenway Kia West responded

I'm sorry to read about your experience with our advisor. We strive for excellent customer service, and it seems we fell short during your visit. I'm glad the Service Manager was able to resolve the issue, but if you have any further concerns or feedback, please don't hesitate to reach out directly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 15, 2023

Great Service, Great staff, excellent waiting lounge with snacks. Very attentive to the customer and needs. More

by Neftalyp2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Oct 16, 2023 -

Greenway Kia West responded

We're delighted to know you enjoyed our service and facilities at Greenway Kia West. Your satisfaction is important to us, so we appreciate your feedback!

October 15, 2023

No people skills, did not care about customer concerns I asked her why will take more than 3 hours for just an oil change with an appointment?her answer was It is what it is. More

by jesusmolina
Recommend Dealer
No
Employees Worked With
Jessica
Oct 16, 2023 -

Greenway Kia West responded

I'm sorry to hear about your experience. We aim for efficient and considerate service, so it's disappointing to see we've fallen short here. Your feedback is valuable as it helps us improve our services. If you'd like to discuss this further or have any other concerns, please reach out directly at your convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

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