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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,517 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,517 reviews

September 24, 2023

Alex was very personable. I felt well taken care of by him. The only complaint I have is that it took over an hour wait to be seen by the finance department to sign papers. Th More

by GinaB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Patino
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Sep 25, 2023 -

Greenway Kia West responded

Gina, we're glad to know Alex took good care of you at Greenway Kia West. We apologize for the wait time with our finance department and appreciate your patience. Your feedback helps us improve!

September 24, 2023

Car buying was good experience, but a bit slow with the signing of the paperwork More

by debg153
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Greenway Kia West responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Greenway Kia West!

September 24, 2023

Very friendly offering beverages and snacks while waiting for car service. Nice touch since it was done personally not just Left for self service More

by richardpohl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Moore
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Sep 25, 2023 -

Greenway Kia West responded

Richard, we're glad to know you appreciated our top quality service during your visit at Greenway Kia West. We strive to make our customers feel comfortable while they wait. Thanks for sharing!

September 24, 2023

The SERVICE that I Received from the Kia dealership is Excellent the Manager Solve the problem Right away. Mark Foster is a Excellent manager More

by WILLIAMS1594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaris Dennis, Mark Foster, Rachel Moore, Alex Patino, Chrissie Paul, Ray Paz
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Sep 25, 2023 -

Greenway Kia West responded

We're glad to know that our team, especially Mark, provided excellent service and resolved your issue promptly at Greenway Kia West. Thanks for the positive feedback!

September 23, 2023

When i take my car to greenway kia,I'm told to go to city kia, I've been misled thinking my car is stolen, when it was with greenway the whole time. My car is not being repaired properly. The wait is terribl More

by manuelcorine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gresham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Jaris Dennis, Rachel Moore, Alex Patino, Ray Paz
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Sep 25, 2023 -

Greenway Kia West responded

I'm sorry to read about your experience. It's concerning that you've been feeling misled and dissatisfied with the repair process, as well as our customer service. We aim for transparency and efficiency in all we do, so I'd like to personally look into this matter further for you. Please reach out at your earliest convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

Sep 25, 2023 -

manuelcorine responded

I'm still not satisfied with the repairs, as my car is still leaking oil. Also everything that's wrong with car is misleading because I've never had problems with my car until you guys install the motor. I can't drive my car for worry about the worst. There's a warranty on my car so this should be taken care of so I don't ride out the motor. If this process takes more than a day, I should be covered for rental car service as well.

September 23, 2023

It was a smooth transition and I’m very pleased with the progress of buying my car. Thanks guys. More

by rodrigophfl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Greenway Kia West responded

We are happy to hear from you! Thank you for choosing Greenway Kia West and for sharing about your stellar sales experience. Safe travels ahead in your new ride!

September 23, 2023

Excellent customer service, Daniel was extremely kind and informative. We LOVE LOVE LOVE our new KIA! More

by cama4774
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Greenway Kia West responded

We're delighted to know that Daniel provided excellent service and helped you find a Kia you love at Greenway Kia West! Thanks for sharing your experience with us and enjoy your new ride! Safe travels!

September 23, 2023

I thought with an oil change I got coolant added and air in my tires .. I was told that they do not add coolant ,I have to buy it and add my own .. my first oil change there I got a car wash , oil change , More

by richietonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Ahumada
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Sep 25, 2023 -

Greenway Kia West responded

Richietonya, I'm sorry to learn about your disappointment. We aim for consistency in our services and it seems we've missed the mark during your recent visit. Let's discuss this further so that we can make things right for you. Please reach out when convenient. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 23, 2023

Very friendly and willing to help once we arrived for our appointment. Took less Tito complete the work than we expected. More

by kathyjanderson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Sep 25, 2023 -

Greenway Kia West responded

Kathy, we're glad to know that our team at Greenway Kia West was able to assist you efficiently and effectively. Thanks for sharing your experience!

September 23, 2023

Was in and out a quick manner and was offered snacks and drinks to make sure I was comfortable More

by KIERRAWELLS16
Recommend Dealer
Yes
Employees Worked With
Marty
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Sep 25, 2023 -

Greenway Kia West responded

Kierra, we are so glad that you had a quick service visit to Greenway Kia West! Thank you for sharing your experience and leaving us a five-star review.

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