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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,586 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,586 reviews

October 12, 2023

This is my third time getting service and each time the staff have been very polite knowledgeable and make sure they keep me informed on the progress of my vehicle. More

by nanfe26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel in service
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Oct 12, 2023 -

Greenway Kia West responded

We're delighted to know that you've had consistently positive experiences with our service team at Greenway Kia West. We always aim to keep our customers informed and satisfied. Thanks for your continued trust in us!

October 12, 2023

Very professional and got my car serviced and repaired. It took over 3 hours but it seems to be fixed. More

by tim_henderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 13, 2023 -

Greenway Kia West responded

Tim, we're glad to know your car is back in shape after visiting us at Greenway Kia West. We appreciate your patience during the service, and thank you for sharing this review!

October 12, 2023

3.5 hour wait only to find out that need to order the part. Last recall service was 2.5 hours. Throughly discussed. More

by phyllis1448
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Foster
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Oct 13, 2023 -

Greenway Kia West responded

I'm sorry to read about your extended wait time and the inconvenience this has caused. We strive for efficient service, so it's disappointing to know we've fallen short in these instances. I'd like to discuss how we can improve your experience moving forward - please feel free to reach out at any time. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 11, 2023

team was very professional and nice, thank you! Service was made in the estimated time and Marti kept me updated throughout the process. More

by ksenia stukalina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa, glass support
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Oct 12, 2023 -

Greenway Kia West responded

We're glad to know you had a positive experience with our team at Greenway Kia West! It's great that Marti kept you updated throughout the process. We appreciate your feedback and look forward to serving you again in the future!

October 11, 2023

My salesman was friendly, easy to work with, no hassle negotiation, and pricing was fair More

by tfan2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Odelis
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Oct 12, 2023 -

Greenway Kia West responded

These are all things we love to hear! We're delighted our team could help make your Greenway Kia West experience a smooth success. Safe travels, and we'll see you next time!

October 11, 2023

Great Communication with service department. Got my vehicle back in a timely manner will definitely pay a visit in the future for any service needs. More

by Sangela2197@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Tony in service
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Oct 12, 2023 -

Greenway Kia West responded

We're glad to know you had a positive experience with our service department at Greenway Kia West! We look forward to assisting you with any future needs. Safe travels until we see you next time!

October 11, 2023

Friendly Staff , Fast Work and Good Job done to my vehicle. Happy to always come to this location. More

by JoeyCaballero2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Oct 12, 2023 -

Greenway Kia West responded

Thank you for choosing Greenway Kia West, Joey! We appreciate your kind words and look forward to assisting you next time!

October 11, 2023

I will never bring my Kia back. Simple oil change and they installed WRONG filter. Had to come back after spending hours waiting initially. Incompetent More

by michaelireland2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Oct 13, 2023 -

Greenway Kia West responded

I'm truly sorry to hear about the difficulties you had with your oil change. This is not indicative of our usual standards and I apologize for any inconvenience caused by this oversight. Rest assured that I'll be sure to share your feedback with our team so as to improve our work in the future. If you'd like to discuss this further or have any other concerns to share, please feel free to reach out directly using the address I've included below. Thank you, Mark Foster - Service Manager markfoster@greenwayauto.com

October 11, 2023

Professional and courtesy Great customer service I will definitely recommend Jessica to my family and friends More

by joshuarodriguez294
Recommend Dealer
Yes
Employees Worked With
Jessica
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Oct 11, 2023 -

joshuarodriguez294 responded

Professional compassionate and respectful

Oct 12, 2023 -

Greenway Kia West responded

Thank you for choosing Greenway Kia West, Joshua. We are glad to hear that our team has provided compassionate and respectful support. Jessica will appreciate your kind words!

October 11, 2023

Overall good experience at Greenway Kia, they helped me to fix my car for a warranty issue. Special mentioned to Gabriel who was very nice with me and Tony. The only thing I complain about is that the car More

by mbergollam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel, Tony
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Oct 11, 2023 -

Greenway Kia West responded

We appreciate your feedback and are glad to know that Gabriel, Tony, and the rest of our team at Greenway Kia West were able to assist with your warranty issue. We apologize for any cleanliness issues you experienced - we'll certainly take this into account moving forward. Thanks again!

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