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Greenway Kia West

Orlando, FL

4.2
3,558 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,558 reviews

September 20, 2023

Not as busy as the one in OBT Orlando. I wasn’t in the sun the are was covered. Easy and quick . David was polite and informative. Listen to my concerns They took the car immedia More

by Mendesrosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in the service department
Sep 20, 2023 -

Greenway Kia West responded

We're glad to know your experience at Greenway Kia West was smooth and easy! It's great that David could assist you effectively. We appreciate the feedback and thanks for choosing us!

September 20, 2023

This dealership is definitely a recommended one, they made sure everything was ok. They even tried to find other options for me to make sure I was a happy customer. More

by Juliemillien28
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Elizabeth from services
Sep 20, 2023 -

Greenway Kia West responded

We love hearing from our happy customers, Julie! Thanks for taking the time to share this 5-star review of Greenway Kia West--your recommendation means the world. See you next time!

September 20, 2023

Took for service for the second time they did not put the stick on so when the next time to take for service frist time I catch it this time I didn't have to figure out on my own when to take it for service More

by anacelysv
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
Sep 21, 2023 -

Greenway Kia West responded

I'm sorry to read about the oversight with your service sticker, as it's important for us to keep our customers informed and on track. We appreciate you bringing this issue to our attention and we'd like a chance to make things right. Please reach out when you have a moment so we can discuss this further. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 19, 2023

They need more experience on how to treat customers. Explain what the customer want and needs flase advertising More

by anacelysv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Na, Jaris Dennis
Sep 20, 2023 -

Greenway Kia West responded

I'm sorry to read about your experience. We strive for excellent customer service and clear communication, so it's disappointing to learn we fell short in this instance. I'd appreciate the opportunity to discuss your concerns further if you're willing - please reach out at a time that suits you best. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

September 19, 2023

The service is always very satisfying. Just be prepared to stay longer than expected because they take the time to make sure the services they provide are to your expectations More

by RUFFRIVER325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Ahumada, Jhonatan Salinas
Sep 20, 2023 -

Greenway Kia West responded

We appreciate your feedback and patience! At Greenway Kia West, we strive to ensure that all services meet our customers' expectations. Thanks for the review!

September 19, 2023

Dealership was clean. People were attentive and friendly. Lobby and waiting area were crowded but there was available seating More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhonatan Salinas
Sep 19, 2023 -

Greenway Kia West responded

John, we're glad to know you found our dealership clean and our team friendly at Greenway Kia West. We appreciate your feedback about the waiting area too!

September 18, 2023

Elizabeth was super great and helpful. She actually helped with getting a part I was looking for even tho I just went for service. More

by jason.yamil
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
September 18, 2023

Everything was good in general. The only thing that I had never been satisfied of all visits I’ve been there is the car wash. the interior cleaning looked almost 80% the same. it’s More

by MARIELRICE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
Sep 19, 2023 -

Greenway Kia West responded

Mariel, thanks for your feedback. We're glad to know that your experience at Greenway Kia West has been positive overall, and your comments about the car wash will be taken into consideration as we strive to improve our services in the future. See you next time!

September 18, 2023

Great dealer, great service. I highly recommend and ask for Liz. She always gets me in and out on time. More

by r.miller1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Liz Frye
Sep 18, 2023 -

Greenway Kia West responded

Thanks for recommending us! We'll be sure to let Liz know her efficient and expert assistance continues to impress. Until next time, drive safely! - The Greenway Kia West Team

September 18, 2023

I was told they replaced the rear shocks…. .my neighbor and I climbed under the car and took pictures of the brand new shocks. They looked like they were at least. Three years old dirty full of More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Sep 18, 2023 -

Greenway Kia West responded

Ron, I'm sorry to read about your concerns regarding the rear shocks. We strive for transparency and honesty in all our services so this feedback is quite concerning. I'd like to look into this matter further with you directly if possible. Please reach out at your earliest convenience - Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

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