Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Greenway Kia West
Orlando, FL
3,490 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust.
At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs.
As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts.
We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations.
Stop by today and experience the Greenway difference.
Greenway Kia West—Driven to Serve You.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,490 reviews
February 07, 2023
Mario, thank you so much you are the best. Excellent service. He help me in the moment when I needed. Excellent service. He help me in the moment when I needed. More
by 80waltermd
February 06, 2023
David did a wonderful job taking care of my concerns and answered all of my questions. David showed great customer service. My time waiting did not take too long. Thank you David! answered all of my questions. David showed great customer service. My time waiting did not take too long. Thank you David! More
by Arik
Employees Worked With
N/A
February 04, 2023
Lovinson: Great young sale person, dedicated,patient with a difficoltà client.very professional. Thank you! with a difficoltà client.very professional. Thank you! More
by sergioparrino
February 03, 2023
Jessica exhibited great patience and professionalism through my car ordeal. Communication was clear on all issues and solutions, helping me resolve my matters efficiently. through my car ordeal. Communication was clear on all issues and solutions, helping me resolve my matters efficiently. More
by noise917
Employees Worked With
Jessica
December 23, 2022
Javier Diaz took over from a sales consultant that was helping us on 12/21, and he was awful. He never introduced himself and he was very unwilling to help us further our buying process with is unprofessi helping us on 12/21, and he was awful. He never introduced himself and he was very unwilling to help us further our buying process with is unprofessionalism by throw shade on the young lady who was helping us the day before. I would not recommend this location of GREENWAY KIA. the staff will not go all out for the African American sell. The sales manager Brandon Scott looked down on us from the jump start. Sad af More
by roebaby82
Employees Worked With
Brandon Scott Javier Diaz
December 02, 2022
Buyer beware! !! This stealership is one that will price gouge, play numbers games, add tons of bloat fees and refuse to be up front and transparent about pricing. !! This stealership is one that will price gouge, play numbers games, add tons of bloat fees and refuse to be up front and transparent about pricing. You’ve been warned! More
by Justiceforall
Employees Worked With
Paul French
November 22, 2022
Horrible customer service. Called from Jacksonville and booked an appointment. Told them I was driving and would be there. Texted midway and confirmed. They sold the Jeep I wa Called from Jacksonville and booked an appointment. Told them I was driving and would be there. Texted midway and confirmed. They sold the Jeep I was coming to see. There answer “ sorry we don’t hold cars”. I guess they got paid so easy do they care. More
by Dwightchapman410
Employees Worked With
Athena. 0 stars , Alberto Ahumada
November 03, 2022
I’m truly astonished by the way we’re treated over at Kia West. We were prepared and totally ready to buy a car that we’ve had our eye on for some time. We called and spoke with someone who told us the car w West. We were prepared and totally ready to buy a car that we’ve had our eye on for some time. We called and spoke with someone who told us the car we were interested in was available and they would work on the price so we drove 45 minutes to go BUY the car. Upon walking in, we were greeted by Yuri then went over to Diego the salesman. Diego did not seem like he wanted a sale from the second we walked in however we still sat with him. When we discussed numbers he was being extremely rude and even spoke poorly about the location we were in. He was not looking to cut a deal nor talk numbers and when we asked him if we could speak with his manager he responded no and showed us out. NEVER have I experienced something like this at any dealership and I would never recommend someone to come here. More
by Doanya
Employees Worked With
Diego
October 28, 2022
Money now please. I'm giving this a one star for the reason being, Farid is a horrible finance manager, first I'm told I can't use my own finance bank, then I'm told i I'm giving this a one star for the reason being, Farid is a horrible finance manager, first I'm told I can't use my own finance bank, then I'm told if I use my own bank there going to increase the price of the vehicle, then he tells me there's no recall on my vehicle, come to find out, there is a recall on this vehicle, thank you for being more about selling a car and putting money first. PLEASE 🙏 avoid this place, especially Farid the finance manager. Also, do research on the vehicle, WHY, they jacked up the price to $30,000 on a vehicle that's worth $24,000. The vehicle had a $24,499 price tag, we go the following week, price tag says $30,000, WHAT!!!! Inflation is 3.5%, I'm no dummy, how does that add up = I want your money. More
by Imperfect89
Employees Worked With
Farid Nibrasse
