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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,584 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,584 reviews

September 18, 2023

Good Problem with my car’s engine Technology must check engine deep Need new tires More

by colin.marsh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Alberto Ahumada
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Sep 18, 2023 -

Greenway Kia West responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with 5-star service and we look forward to assisting you next time. -- The Greenway Kia West Team

Sep 18, 2023 -

colin.marsh responded

Welcome.

September 17, 2023

Winsel was great from the beginning I give him 1000% in customer service. My car was in and out in a timely manner More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winsel Williams
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Sep 18, 2023 -

Greenway Kia West responded

Charlie, it's fantastic to know that Winsel provided top-notch service during your visit at Greenway Kia West. We appreciate the high praise and we're here for any future needs you might have!

September 17, 2023

Had to bring car back 3 x’s for the same thing not fixed yet More

by Pie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Foster
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Sep 18, 2023 -

Greenway Kia West responded

This review is concerning to receive. It is our goal to deliver professional and knowledgeable service, and we never intend to inconvenience our guests. I would appreciate the chance to speak with you directly to see what more I can do to address this feedback. If you are willing to discuss this further, please contact me directly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 17, 2023

Tony knows his stuff. I appreciate him being transparent when dealing clients vehicles and concerns. More

by roymaynard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony.
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Sep 18, 2023 -

Greenway Kia West responded

Thanks for leaving Greenway Kia West a five-star review! We are glad that Tony was transparent and made your experience a great one.

September 17, 2023

This dealership is quite good in its service to its customers I think it's got a quality rating with other dealerships. More

by RONALdlove920@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nas, Alberto Ahumada
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Sep 18, 2023 -

Greenway Kia West responded

We appreciate your kind words about our service at Greenway Kia West! We strive to provide top-notch customer experiences, and we're glad we left the right impression. Thanks for the review!

September 17, 2023

The best dealers services, great people, the great pleace nice nice nice nice nice nice More

by JOGUBA75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
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Sep 18, 2023 -

Greenway Kia West responded

Thank you for your confidence in Greenway Kia West and for your business. We are grateful to have you as a customer!

September 17, 2023

I did a bad experience with greenway Kia west in Orlando, FL they don’t care about the customers. They have a bad behavior with customers. They make me don’t like Kia car anymore. That was a bad experience f More

by EDMARD JAZIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mac Cumbur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cumbur, Jessica
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Sep 18, 2023 -

Greenway Kia West responded

Edmard, I'm sorry to read about your negative experience. We strive for excellent customer service, and it's clear we didn't meet that standard with you. It would be helpful if we could discuss this further so we can understand where things went wrong and how to improve moving forward. Please reach out at your earliest convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 16, 2023

They let my car be in their shop, a whole month before calling the warranty department, to see if the warranty to would cover, a engine that they may have lied about just to steal/ own my car.. My car gr More

by higgs1210bj@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave
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Sep 18, 2023 -

Greenway Kia West responded

I'm sorry to read about your experience. This certainly doesn't reflect the level of service we aim to provide, and I apologize for any inconvenience caused. I would like an opportunity to address the issues regarding your warranty and find a resolution that meets your satisfaction. Please reach out at your earliest convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 16, 2023

My car was in at time of appointment and Winsel Williams I give 1000% CS More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winsel Williams
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Sep 18, 2023 -

Greenway Kia West responded

We are thrilled to hear that Winsel and the team provided excellent service. Thank you for choosing Greenway Kia West, Charlie. Drive safe!

September 16, 2023

Good evening, I am very happy with the service provided by the staff, God bless you all, thank you. More

by douglas_silvestre_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Torres e Ray excellent people, Alberto Ahumada
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Sep 18, 2023 -

Greenway Kia West responded

Your satisfaction makes our day, Douglas! Thank you for choosing Greenway Kia West.

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