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Greenway Kia West

Orlando, FL

4.2
3,587 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,587 reviews

September 16, 2023

They let my car be in their shop, a whole month before calling the warranty department, to see if the warranty to would cover, a engine that they may have lied about just to steal/ own my car.. My car gr More

by higgs1210bj@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave
Sep 18, 2023 -

Greenway Kia West responded

I'm sorry to read about your experience. This certainly doesn't reflect the level of service we aim to provide, and I apologize for any inconvenience caused. I would like an opportunity to address the issues regarding your warranty and find a resolution that meets your satisfaction. Please reach out at your earliest convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 16, 2023

My car was in at time of appointment and Winsel Williams I give 1000% CS More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winsel Williams
Sep 18, 2023 -

Greenway Kia West responded

We are thrilled to hear that Winsel and the team provided excellent service. Thank you for choosing Greenway Kia West, Charlie. Drive safe!

September 16, 2023

Good evening, I am very happy with the service provided by the staff, God bless you all, thank you. More

by douglas_silvestre_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Torres e Ray excellent people, Alberto Ahumada
Sep 18, 2023 -

Greenway Kia West responded

Your satisfaction makes our day, Douglas! Thank you for choosing Greenway Kia West.

September 15, 2023

The staff is not friendly, especially David. And the problem I mentioned is still continuing in my vehicle, I will definitely not use your place anymore. Waste of time and money More

by shnsahin295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David advisor
Sep 18, 2023 -

Greenway Kia West responded

I'm sorry to read about your experience. We aim for friendly, helpful service and it's clear we missed the mark during your visit. I understand how frustrating unresolved vehicle issues can be and would like to help rectify this situation if you're willing to give us another chance. Please reach out at your earliest convenience so we can discuss further. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 15, 2023

Very professional and good customer service. ..close to home. Environment was clean and the workers very polite and is very knowledgeable. More

by pdoolgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr martti
Sep 15, 2023 -

Greenway Kia West responded

We appreciate your positive feedback about our team at Greenway Kia West! It's great to know that you found our environment clean and the service professional. We strive for excellent customer experiences, and we are glad that we could deliver that!

September 15, 2023

Mala experiencia ! Mala atención por algún lado empleado Cierre de negocio nefasto Pósito vendedor con excelente atención al cliente More

by olgayaneth05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonatan , Javier Rodriguez
Sep 18, 2023 -

Greenway Kia West responded

Lamento mucho escuchar sobre su mala experiencia y la atención que recibió. Nos esforzamos por brindar un servicio excepcional a todos nuestros clientes y parece que no cumplimos con nuestras expectativas en esta ocasión. Me gustaría tener la oportunidad de hablar con usted para entender mejor lo sucedido e intentar solucionarlo. Por favor, ponerse en contacto cuando pueda Gracias, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

September 15, 2023

Easy to make an appointment online. David and the team were friendly, professional and set a clear expectation on when I could expect services to be completed. More

by DONALDRGIONTA
Recommend Dealer
Yes
Employees Worked With
David (service dept)
Sep 18, 2023 -

Greenway Kia West responded

Donald, we're glad to know that David and our team at Greenway Kia West made your experience smooth and efficient. Thanks for choosing us!

September 15, 2023

I brought my vehicle to service for next day drop off, however, Elizabeth advised me she could get my car in while I waited instead of having to come back the next day. My vehicle was serviced in about 30 More

by Lisa Blake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Elizabeth.
Sep 15, 2023 -

Greenway Kia West responded

Lisa, it's great to know that Elizabeth and our team at Greenway Kia West were able to provide you with such efficient service! We appreciate your feedback. Safe travels in your serviced vehicle!

September 15, 2023

Service no good Oil change have to wait 2 hrs no good There break up your car and don't say anything More

by ricky.gunness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mac Cumbur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Javier Rodriguez, Mark Foster
Sep 18, 2023 -

Greenway Kia West responded

Ricky - I'm sorry to read about your negative service experience. We strive for efficient work and clear communication, so it's disappointing to see we've missed the mark here. I'd like a chance to address this directly with you - if you're willing, please reach out at your earliest convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 14, 2023

Staff was proficient and professional. Jeremy went far beyond my expeditions. Jeremy was very patient and took the time to help me find an affordable and beautiful vehicle. More

by mgosha003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
Sep 14, 2023 -

Greenway Kia West responded

It's great to know that Jeremy and our team at Greenway Kia West exceeded your expectations! We're glad you found an affordable vehicle that you love. Thanks for the review!

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