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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,587 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,587 reviews

September 14, 2023

Horrible I had to wait more than two months for my car. No rental no loaner and no customer service More

by Bashar
Recommend Dealer
No
Employees Worked With
Mr. K
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Sep 18, 2023 -

Greenway Kia West responded

I'm so sorry to learn that you service experience took longer than anticipated. We strive for timely and accommodating care, and it's disappointing to learn we missed the mark here. I will be sure to address your feedback with my team so that we may improve our process going forward. If you'd like to discuss this further, please don't hesitate to get in touch. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 14, 2023

Greatest dealership I’ve ever been in. Thank you guys for making everything easy to us. More

by albadrifarah5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maher
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Sep 14, 2023 -

Greenway Kia West responded

It was our pleasure! Thank you for choosing Greenway Kia West and leaving us a five-star review.

September 13, 2023

I test drove a car and wanted to purchase that specific vehicle. However, when I went to finalize the contract, they replaced the chosen car with another one without any prior notification. This experience More

by irtomato
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chrissie Paul
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Sep 14, 2023 -

Greenway Kia West responded

We're truly sorry to read about your experience. It's never our intention to make any customer feel deceived or pressured, and we apologize if that was the case here. We'd like an opportunity to address these concerns directly with you and work towards a resolution together - including the issue of the second car key. Please reach out at your earliest convenience so we can discuss this further. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

September 13, 2023

Courtney service advisor beyond exceptional Ensure experience went well and was very courteous and kept me up to date during service More

by UNIDUCK13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not utilize
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Sep 14, 2023 -

Greenway Kia West responded

We're thrilled to hear that Courtney's service exceeded your expectations! Thanks for choosing Greenway Kia West--see you next time!

September 13, 2023

I mix up my day for the appointment but they was able to still get me in. My car was ready faster then the had told me More

by IsisCrenshawisis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winsel
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Sep 13, 2023 -

Greenway Kia West responded

We're glad to know that our team at Greenway Kia West was able to accommodate your schedule and get your car ready quickly. Thanks for sharing this positive feedback!

September 13, 2023

Tony was great at communicating and getting issues with the car resolved. I had taken it previously to Kia in Longwood. The customer service by Tony was far better and stress free More

by Jeremy.Sanborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Sep 13, 2023 -

Greenway Kia West responded

Jeremy, it's fantastic to know that Tony provided you with great communication and a stress-free experience at Greenway Kia West. We appreciate your feedback!

September 13, 2023

Our sales rep, Chrissee was great. Staff was professional & nice. No incentives for repeat customers. More

by I0SECONDS2AIR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chrissie Paul
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Sep 13, 2023 -

Greenway Kia West responded

We appreciate your feedback and are glad to know our team, especially Chrissee, provided great service. Safe travels, and we hope to see you again down the road!

September 12, 2023

Very condescending and rude; wasn't helpful I felt out of the loop; wasn't made to feel comfortable about reaching out for clarification More

by nerlandyb
Recommend Dealer
No
Employees Worked With
Tony
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Sep 13, 2023 -

Greenway Kia West responded

It's quite disappointing to see this feedback, as we strive to ensure all of our customers feel accommodated during their visits. I would like to step in and offer my personal assistance. Please consider giving me a call when you have a moment. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 12, 2023

Everyone was super busy when I walked in and didn’t acknowledge me nor did anyone say hello.I felt pressured to sign the paper as well as he gave me a quote for my monthly payment but when I sat down w More

by Muma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eddie Soto
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Sep 13, 2023 -

Greenway Kia West responded

I'm sorry to read about your experience. It's important that our customers feel welcomed and well-informed throughout their visit, so it's concerning to see we've missed the mark here. We'd like an opportunity to learn more about this situation and work towards a resolution with you if possible. Please reach out when you have a moment - I look forward to speaking with you soon. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

September 12, 2023

I like them they work with you plus the dont take all day with your car More

by Charlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Javier Rodriguez, Jaris Dennis, Rachel Moore, Alex Patino, Chrissie Paul
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Sep 12, 2023 -

Greenway Kia West responded

Charlene, thank you for the review! We hope to see you again at Greenway Kia West!

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