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Greenway Kia West

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Greenway Kia West | Page 235

Name: Greenway Kia West
Address: 3407 West Colonial Dr, Orlando, FL, 32808, US
Telephone: (844) 706-0067
Rating: 4.2

4.2

3,812 Reviews

3407 West Colonial Dr, Orlando, Florida 32808

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Sales: (844) 706-0067

Service: (844) 706-0067

Parts: (844) 706-0067

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Today:Open today 9:00 AM - 9:00 PM Open Now

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Greenway Kia West

Orlando, FL

Overview

Employees

Reviews

Vehicles

4.2

3,812 Reviews

Experience the Greenway Kia West Difference – Orlando’s Go-To Kia Dealership Y’all looking for a better way to buy a car? Welcome to Greenway Kia West—right in the heart of Orlando, FL! We’re proud to serve Central Florida drivers with a wide selection of brand-new Kia models and top-notch pre-owned vehicles, all with honest pricing and that Southern hospitality you’ll feel the moment you step on the lot. ...

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Today:Open today 9:00 AM - 9:00 PM Open Now

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3407 West Colonial Dr

Orlando, FL

32808

Directions

4.2

3,812 Reviews

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View 2 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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Service Price Transparency

Trade-in Experience

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Finance Experience

Workmanship

Service Time

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Today:Open today 9:00 AM - 9:00 PM Open Now

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Overview Employees Reviews (3,812) Inventory (404)

Sales/Showroom

Monday 9:00 AM - 9:00 PM

Tuesday 9:00 AM - 9:00 PM

Wednesday 9:00 AM - 9:00 PM

Thursday 9:00 AM - 9:00 PM

Friday 9:00 AM - 9:00 PM

Saturday 9:00 AM - 9:00 PM

Sunday 11:00 AM - 6:00 PM

Service

Monday 7:00 AM - 9:00 PM

Tuesday 7:00 AM - 9:00 PM

Wednesday 7:00 AM - 9:00 PM

Thursday 7:00 AM - 9:00 PM

Friday 7:00 AM - 9:00 PM

Saturday 8:00 AM - 4:00 PM

Sunday Closed

Parts

Monday 7:00 AM - 6:00 PM

Tuesday 7:00 AM - 6:00 PM

Wednesday 7:00 AM - 6:00 PM

Thursday 7:00 AM - 6:00 PM

Friday 7:00 AM - 6:00 PM

Saturday 8:00 AM - 4:00 PM

Sunday Closed

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Sales: (844) 706-0067

Service: (844) 706-0067

Parts: (844) 706-0067

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Muhammed Yazici

Sales Consultant

4.9

Read Reviews Close

August 24, 2025

Even though they’re not the closest for Me, Greenway Kia West are my #1 choice when it comes to Car service needs. Brett as well as Kyiera a ... Even though they’re not the closest for Me, Greenway Kia West are my #1 choice when it comes to Car service needs. Brett as well as Kyiera are the best example of that. Way to go! Greenway Kia West. Read More Read Less

August 19, 2025

Thank you Mohamed, the service was very good and i enjoy my Kia sportate well recommended ... Thank you Mohamed, the service was very good and i enjoy my Kia sportate well recommended Read More Read Less

July 30, 2025

It’s rare for me to write a review but in this case I think it’s warranted. The sales experience was pleasant. Not pushy, also not “exceptio ... It’s rare for me to write a review but in this case I think it’s warranted. The sales experience was pleasant. Not pushy, also not “exceptional”, but nothing to complain about. After-purchase customer service was mixed. On one hand the post-sale communication started off terrible when we had issues with the car. I never received calls back I was promised, received mixed/conflicting or inaccurate answers to questions. Sales referred me to service. Service referred me back to sales. After having my car for a week we were told they wouldn’t fix it. At that point a general manager got involved and the experience was *much* better. I was impressed at how hard they worked to turn a bad situation into a very good outcome. I think the way a company deals with complicated customer issues is very important and in this aspect I was very pleased to work with them. At this stage they seemed honest and to be dealing in good faith. They seemed to genuinely care about their customers’ experience. Given the conclusion I’m giving a high rating. The only big issue was the communication in the middle. That was largely the service department. Read More Read Less

Mario Pinilla

Sales Consultant

4.7

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August 17, 2025

Excellent services from Mario, he help us out a lot made the process easy and fast. ... Excellent services from Mario, he help us out a lot made the process easy and fast. Read More Read Less

August 16, 2025

It was great. Showed me the exact vehicle I was interested in It was a great experience ... It was great. Showed me the exact vehicle I was interested in It was a great experience Read More Read Less

August 13, 2025

Tremendo servicio el de Mario. Nos consiguió exactamente lo que estábamos buscando. Quedamos súper satisfechos! ... Tremendo servicio el de Mario. Nos consiguió exactamente lo que estábamos buscando. Quedamos súper satisfechos! Read More Read Less

Jeremy Gresham

Sales Consultant

4.7

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August 25, 2025

Everyone was very professional. Overall I had a very good experience. I was disappointed that the vehicle had very worn rear tires. The trea ... Everyone was very professional. Overall I had a very good experience. I was disappointed that the vehicle had very worn rear tires. The tread was in the acceptable tolerances, but the tire shoulders were very worn. The vehicle was very clean. Read More Read Less

July 24, 2025

The dealership workers were very nice and helpful. They made sure I was able to buy a car. ... The dealership workers were very nice and helpful. They made sure I was able to buy a car. Read More Read Less

July 19, 2025

I have multiple vehicles serviced at this location and all of them turn out great. Plus the customer service is always A1!!! ... I have multiple vehicles serviced at this location and all of them turn out great. Plus the customer service is always A1!!! Read More Read Less

Daniel Allen

Sales Consultant

4.6

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August 24, 2025

I'm so proud of you guys mr DANS he's a great guy ,I'll never be regret that I make business with you guys... ... I'm so proud of you guys mr DANS he's a great guy ,I'll never be regret that I make business with you guys... Read More Read Less

August 15, 2025

I enjoyed how i was treated. Great service all around. Daniel Allen was the best and would recommend to anyone looking for a vehicle. ... I enjoyed how i was treated. Great service all around. Daniel Allen was the best and would recommend to anyone looking for a vehicle. Read More Read Less

August 07, 2025

They took the time to work with me and were patient with me switching vehicles multiple times. ... They took the time to work with me and were patient with me switching vehicles multiple times. Read More Read Less

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October 16, 2023

SALES VISIT - NEW

Everyone at the dealership is very friendly and I felt very looked after. Ray was very good at his job, thorough in his explanations and worked with me to get a great deal on a car and my trade in. Grea very looked after. Ray was very good at his job, thorough in his explanations and worked with me to get a great deal on a car and my trade in. Great service, would recommend! More

by Dean

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Javier Rodriguez, Ray Paz

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Oct 17, 2023 -

Greenway Kia West responded

Dean, it's great to know that Ray and the team at Greenway Kia West provided you with such a positive experience. We're glad we could help get you a fantastic deal! Thanks for recommending us.

October 15, 2023

SERVICE VISIT

No people skills, did not care about customer concerns I asked her why will take more than 3 hours for just an oil change with an appointment?her answer was It is what it is. asked her why will take more than 3 hours for just an oil change with an appointment?her answer was It is what it is. More

by jesusmolina

Verified Customer

Recommend Dealer

Employees Worked With

Jessica

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Oct 16, 2023 -

Greenway Kia West responded

I'm sorry to hear about your experience. We aim for efficient and considerate service, so it's disappointing to see we've fallen short here. Your feedback is valuable as it helps us improve our services. If you'd like to discuss this further or have any other concerns, please reach out directly at your convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 15, 2023

SERVICE VISIT

I like the way they treat me they work very hard to help get what i want if i have a promple they help me with no matter what it is i have brought a lots cars in the past for my family that could not get a get what i want if i have a promple they help me with no matter what it is i have brought a lots cars in the past for my family that could not get a car so far i call them my family frim the dearlership to severice part love them More

by Charlene

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Mac Cumbur

5.0

Daniel Allen

5.0

Diego Barroso

4.0

Other Employees : Alberto Ahumada, Javier Rodriguez, Jaris Dennis, Alex Patino

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Oct 16, 2023 -

Greenway Kia West responded

Charlene, we're so glad to know that you've had such positive experiences with our team at Greenway Kia West. We appreciate your loyalty and look forward to continuing serving you in the future!

October 15, 2023

SERVICE VISIT

by jesusmolina

Verified Customer

Recommend Dealer

Employees Worked With

Jessica

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Oct 16, 2023 -

Greenway Kia West responded

October 15, 2023

SERVICE VISIT

Advisor was very rude and would not follow my request. A 1 day repair with warranty paying all charges lasted 10 days for no reason. Service manager contacted and solved my issues. A 1 day repair with warranty paying all charges lasted 10 days for no reason. Service manager contacted and solved my issues. More

by jessirenee81

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Employees Worked With

Bri

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Oct 16, 2023 -

Greenway Kia West responded

I'm sorry to read about your experience with our advisor. We strive for excellent customer service, and it seems we fell short during your visit. I'm glad the Service Manager was able to resolve the issue, but if you have any further concerns or feedback, please don't hesitate to reach out directly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 15, 2023

SERVICE VISIT

Great Service, Great staff, excellent waiting lounge with snacks. Very attentive to the customer and needs. snacks. Very attentive to the customer and needs. More

by Neftalyp2013

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Elizabeth

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Oct 16, 2023 -

Greenway Kia West responded

We're delighted to know you enjoyed our service and facilities at Greenway Kia West. Your satisfaction is important to us, so we appreciate your feedback!

October 14, 2023

SERVICE VISIT

Thank you Kia Greenway West for the great customer service and fixing my vehicle quickly. service and fixing my vehicle quickly. More

by MG

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Jhonatan Salinas

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Oct 16, 2023 -

Greenway Kia West responded

Thank you for choosing Greenway Kia West for your service needs! We are glad that your vehicle is running smoothly. Until next time!

October 14, 2023

SERVICE VISIT

Good customer service went in for an issue with gas gauge but unfortunately what they tried has not helped was told to come back though if not worked will make an appointment but unfortunately what they tried has not helped was told to come back though if not worked will make an appointment More

by aprrilburke78

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Do not remember

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Oct 16, 2023 -

Greenway Kia West responded

I am sorry to hear that you are still having trouble with your gas gauge. Please don't hesitate to schedule an appointment if needed. We are here to assist you and would appreciate another chance to help fix things. Best, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 14, 2023

SERVICE VISIT

They was very nice and great service I feel so comfortable with them and safe comfortable with them and safe More

by Nelson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Gabriel torres

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Oct 16, 2023 -

Greenway Kia West responded

Nelson, thank you for the review! We appreciate the kind feedback and hope to see you again at Greenway Kia West!

October 14, 2023

SERVICE VISIT

Excelente servicio,,el mejor de todos talleres que he visitado,desde trato, amabilidad y dedicacion visitado,desde trato, amabilidad y dedicacion More

by Danilo gonzalez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Mac Cumbur

5.0

Daniel Allen