Greenway Kia West

Best Dealership in Orlando Amore was the best salesman I appreciate his help! Asli she really works hard at making sure you get what you need! David finance guy does everythin Amore was the best salesman I appreciate his help! Asli she really works hard at making sure you get what you need! David finance guy does everything he can to get you in the vehicle of your choice! Highly recommend orlando Kia west! More

Came in for an oil change drove off with a new Kia My hat goes off to Naha, also known as the truth. I came in for an oil change on my 2010 Kia and drove off with a 2014 Kia Forte. Naha was fantasti My hat goes off to Naha, also known as the truth. I came in for an oil change on my 2010 Kia and drove off with a 2014 Kia Forte. Naha was fantastic. Friendly, courteous. If your rating went up to 10, I would give him a 10 in each category. Never had a better experience with a sales person than I did today with Naha. I appreciate his attitude. Thank you Naha for the experience. My 2014 Kia is awesome and I look good in it!! More

First time buyer's dream! I came in with no experience about buying a new car. By the end of the day I left with a brand new car I can now call my own. Orlando Kia West helped I came in with no experience about buying a new car. By the end of the day I left with a brand new car I can now call my own. Orlando Kia West helped me throughout every single step from choosing a car, to sorting out my finances. I immediately felt welcomed into the dealership and felt like I could be myself. With their knowledge of every single car on the lot, no rock was left unturned. Every single question I asked, my sales manager had an answer. I would highly reccomend this dealerships for those who seek new or used vehicles. More

awesome It, gives me great pleasure to write this review. from the moment I walked into the showroom i was greeted by a sales person who was very hospita It, gives me great pleasure to write this review. from the moment I walked into the showroom i was greeted by a sales person who was very hospital and was able to direct me to the sales person my wife had talked with online (Asli Bayazit). Once she and I met she took my information and ensured me that she would take care of getting me the suv that i wanted. we walked around and took a look at the suv that my wife seen online it was gray I took Asli that i would get that one for my wife but i als told Asli that my wife really wanted a black one. my wife really wanted a black suv but my wife was willing to settle for the gray one. So , i told my wife I was looking at the gray and decided i I would get it. As I was waiting for Asli in the showroom to go over the price and the information she said to me that I found a black one for your wife and I mentionted to her that my wife would be so happy and Asli seemed to be as excited about surprisng my wife as I was about the black Kia Sorento, which was the exact black suv my wife wanted very badly. To conclude Asli , is very incredible sales person who should be highly reconized for the kind of person she is , and as an awesome sales person who know how to make a customer feel welcome and pleased from start to fisnish. The entire experience at Orlado Kia West was awesome from our awesome sale person Asli to the finance manager who I feel did an incredible job getting the banks to give us the loan to the service people who were wiling to explan our service contract and offers. Yes the whole team at Orlando Kia West is awesome. Yes I do and will reconmend others to visit Orlando Kia West for thier new cars. On behalf of the Williams famliy we thank Alsi and the entire Orlando Kia west w for making our car buying experience so awesme. Thanks again Orlando Kia West for making this year a delightful one. More

Outstanding Customer Service! Great customer service goes a long way with me. I visited this location on Saturday, May 17, 2014. Although it was busy Mark took the time to explain Great customer service goes a long way with me. I visited this location on Saturday, May 17, 2014. Although it was busy Mark took the time to explain to me all the possible reasons my car may not start up every time. He was confident that it may be the battery. Of course he was correct and quoted me the price of a battery. I was not ready to make the purchase at this time and I appreciated the fact that Mark respected my decision to wait and not pressure me to buy a battery that day. Once I declined to purchase the battery his customer service skills did not stop. He gave me the paper work and informed me that whenever I was ready I could come back. When I left there I called around and visited other companies that sold batteries. I must say that no one that I encountered can touch the customer service that I received from Mark. Many of the competitors batteries were at a lower cost HOWEVER, I will pay for good customer service any day. Keep up the good work Mark and Kia will continue to have loyal customers! More

Great Customer service I have to say that I was very impress with the entire crew especially Asli was very professional and also friendly. She went beyond to make sure that I have to say that I was very impress with the entire crew especially Asli was very professional and also friendly. She went beyond to make sure that I was very happy with my purchase. Also the finance manager was great,, his knowledge was extraordinary. More

Great customer service I would like to commend the staff of Orlando Kia west. It was a flawless and easy experience with ameor. Such a nice guy and took lots of time helping I would like to commend the staff of Orlando Kia west. It was a flawless and easy experience with ameor. Such a nice guy and took lots of time helping me to pick out my adorable Kia soul. It was by far the best car buying experience for me. I would also like to thank David in finance for being so helpful and kind.and to the manager Joseph...the professionalism of your staff certainly reflects the leadership of your position as manager. Many thanks to you all and I will be recommending Orlando Kia west to my family and friends. Great job! Linda Taylor More

NO COMMUNICATION! I have already left a previous review, because at the time.... we were beyond happy with our purchase! Every one at the dealership was very kind I have already left a previous review, because at the time.... we were beyond happy with our purchase! Every one at the dealership was very kind and helpful (as I guess all people would be when a customer is spending as much money as we were). All remained good until 2 days after we drove our 2 new vehicles off the lot. Nothing but thank you's and congratulations as we left as we were told all the paperwork was complete and we will receive a call about my husbands key less entry (which was also promised). Apparently everything was not "fine" with our paper work. We started getting phone calls about bank statements, title work, and registration. We live an hour away from the dealership so it is not as if we can just run up to Kia West whenever they realized they were wrong the paperwork. The bank statements provided that day were all of a sudden not good enough. The title was not ready to go as we were told when signing our paper work. I was told that I had to run around doing their registration work that also wasn't up to par. I then received a nasty phone call from the finance manager the day after I was told about my title and registration issues. I was ordered to bring back the new vehicles because we were not cooperating. He was told that we were not answering or returning phone calls, and refuse to bring in more paperwork that they didn't need the day we drove 2 new vehicles off the lot. I understand that he was not properly informed, and after a heated conversation we both realized the problem. My husband and myself had had contact with our sales person at least ONCE sometimes twice everyday via e-mail, text or phone, but this was never conveyed to the finance manager. He was told we hadn't had contact for 10 days!!! It is ridiculous that I was getting such nasty phone calls at 8:30 in the evening because someone was not telling the truth. They are all friendly to your face, but very unorganized. I am LIVID that i am receiving threatening phone calls because someone is not doing their job and communicating with other employees. We still have not had any communication about the key less entry promised. We LOVE our vehicles. The price is well worth the amazing product, but if you want all smiles but headaches later, then by all means purchase from this dealership. We will not be back will never recommend this dealership to anyone. More

Magicians!!! I can't say enough about how amazing Asli was to work with!!! We were in a bad spot with our old car and we really needed to get out of it. We didn't I can't say enough about how amazing Asli was to work with!!! We were in a bad spot with our old car and we really needed to get out of it. We didn't think it was possible to get our payments where we needed them to be with what we had to work with. But she pulled it off! We are SO happy with our new car and we can't wait to get another Kia in the future. Asli must be a magician to get us the deal she got for us, lol. She is the best!!! More

Lied about guaranteed satisfaction and topping all fluids I went here for the first time, and they either did not inspect my vehicle fully as promised or lied about doing so. 2 weeks after my oil change the c I went here for the first time, and they either did not inspect my vehicle fully as promised or lied about doing so. 2 weeks after my oil change the company that I purchased my car from had to place transmission fluid in my car because it was low. I was never informed about low fluid from the service advisor yet he preceded to sell me other things. I called and spoke to Jamie the manager, and she promised to call me back in 40 mins. Now 4 days later I still have not heard back from her. I also left a message on Dan's voicemail as well the location owner, and OH WOW to my surprise he never called me back either. If you care about good service, ethical treatment, follow through and mngmt that cares about customers and backing their written promises: PLEASE DO NOT GO HERE!!! More