Greenway Kia West

Orlando KIA was advertising $5000 for any trade now mater what i took my car in and they told me that max they would give me was 4250. Had my car not broken down on the way there i would have just left. only what i took my car in and they told me that max they would give me was 4250. Had my car not broken down on the way there i would have just left. only reason i bought a car from them was so i could get to work the following week. on the bright side the KIA Soul is a good car just the people who work there suck. More

Customer service was fine, the cash handler and the finance manager were the quickest. The total process was way too long though. I spend almost 5 hours there waiting around on people to make a decisio finance manager were the quickest. The total process was way too long though. I spend almost 5 hours there waiting around on people to make a decision even though I had my financing in order. It took so long I had to leave and get something to eat because I began to shake with a migraine headache from not eating for so long. I saw other customers there about as long as I was. They have got to speed up the process in order to have repeat customers. I will be telling others to stay away from there unless they improve the process. When I addressed the issue I was told the owner was there. The owner should care about his customers more than to schedule an all hands meeting during times that customers are on the floor waiting to be served. More

Jorge was very knowledgeable about every car that i looked at. He helped me narrow my search. He helped me make a good,wise choice. looked at. He helped me narrow my search. He helped me make a good,wise choice. More

They were very professional and friendly We will definely recommend this dealership and sales person. Mario leon the service staff seems very professional to. and finance is awesome. recommend this dealership and sales person. Mario leon the service staff seems very professional to. and finance is awesome. More

I knew it was time to trade my 1997 Ford Mustang. Just had no time- with work and scheudles. I went in on my lunch break, met Ken Adams told him this had to be short and sweet. I picked out the car and had no time- with work and scheudles. I went in on my lunch break, met Ken Adams told him this had to be short and sweet. I picked out the car and did most of the paperwork on that visit. Went back the next day and picked up the car. The staff, and yes even the finance guy was pleasent. I had 2 items on the punch list, and they they took care of everthing. My first oil change is scheduled. I had done my research on KIA, and the FORTE was for me. Its been 3 weeks now and all is well. More

After purchasing my vehicle almost 4 months ago,I'm still waiting for the back seat headrests that I have been promised they were getting. FYI its illegal to sell a vehicle with out the headrests( thier stat waiting for the back seat headrests that I have been promised they were getting. FYI its illegal to sell a vehicle with out the headrests( thier statement) I went back to dealership to get a second temporary tag because there was a lien on the car that wasn't taken care of before they sold it and while I was there asked about the headrests again. Thier first excuse was they were in the garage of the person who previously owned the car and that person was in Switzerland and as soon as she returned they would get them and call me to pick them up......sure. ......I have called juan fernandez the SALES MANAGER numerous times and left messages but no one seems to listen to thier voicemail to return my call but they were blowing my phone up before I purchased the car but now I can't even get a return call. I would not recommend this dealership not even to my enemy. My next recourse is to notify the local tv station on what bad customer service they have. More

Went to another Kia dealership, was not satisfied. Then we went to Kia west. Everything worked out great. I would recommend this dealership! Shannon Prorok we went to Kia west. Everything worked out great. I would recommend this dealership! Shannon Prorok More

I am extremely happy with the dealership and David. I came in to buy a car and David was so professional and worked with me according to what I wanted my payments to be. I am also very happy with the fi came in to buy a car and David was so professional and worked with me according to what I wanted my payments to be. I am also very happy with the finance person who made that part of the buying experience enjoyable too. I would recommend this dealership, David and Kia in general to anyone thinking of buying a vehicle. Orlando Kia rocks the house! More

I was a very apprehensive buyer who could not make up his mind. Ken was very helpful and patient . I would strongly and happily recommend Ken and Orlando Kia to my friends and family. mind. Ken was very helpful and patient . I would strongly and happily recommend Ken and Orlando Kia to my friends and family. More

I walked into the Kia dealership, on a whim, after just test driving a Toyota. David listened to what I was telling him, knowledgable about the vehicles, efficient in handling the paperwork, and it was test driving a Toyota. David listened to what I was telling him, knowledgable about the vehicles, efficient in handling the paperwork, and it was like sitting and discussing the purchase with a friend. There was no high pressure sales pitch. I wasn't shifted from a "greeter" to a person who would show me the cars, to a person who would fill out the paperwork. David was with me from the moment I walked in to the moment we closed the deal. He handled the credit check, and didn't keep me waiting for anything. No one tried to sell me any special under-carriage coating for the car (I always hated when dealers played that game), top coat to protect the paint, or any other bull. I was prepared for the sales pitch for the extended warranty, which I planned to purchase anyway. Through 40 years of car purchases, this was the most pleasant and efficient experience ever. More