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Greenway Kia West
Orlando, FL
4,506 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace.
We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication.
Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,506 reviews
November 01, 2012
I would recommend this dealership to anyone looking to buy a new car.My salesman Gemio Elliassaint was very friendly and professional.All of my questions were answered and I was given lots of information buy a new car.My salesman Gemio Elliassaint was very friendly and professional.All of my questions were answered and I was given lots of information on the car that I was interested in.They we able to work out the price and the payment that was right for me.Because of this dealership and my experience with them I am PROUD to be a owner of a Kia. More
by Gwen White-Davis
Employees Worked With
Gemoi Elliassaint
October 31, 2012
Both salesmen were very easy to work with. Both knew our price range and worked with us. Would definately recommend Rabii Chatoui and Anas Lazaar to others looking for a new car. We were in a tight situat price range and worked with us. Would definately recommend Rabii Chatoui and Anas Lazaar to others looking for a new car. We were in a tight situation with a broken vehicle and needed to get something right away. They were there to help us out! Thank you! More
by bkski
October 29, 2012
The one word that comes mind when I think about Guss is super he is the best car sale person I have ever had the pleaasure of dealing with he made me feel every comfortable even when I wanted to give up h super he is the best car sale person I have ever had the pleaasure of dealing with he made me feel every comfortable even when I wanted to give up he stuck with me I can truly say Orlando Kia West has an outstanding salesperson on their team, and its my pleasure to have him work on my sale , and I most diffently will recommend him to my peers. Thanks so much Guss Kimberly Reddick More
by chianti finewine
Employees Worked With
Gustavo Romero Sr., David Andrews
October 29, 2012
Andrew was was a pleasure to work with I have no problem reconmending any of my friends to him to purchase a new or used kia. I'm a happy customer. Thanks Andrew Kimberly Reddick reconmending any of my friends to him to purchase a new or used kia. I'm a happy customer. Thanks Andrew Kimberly Reddick More
by chianti finewine
Employees Worked With
David Andrews, David Andrews
October 28, 2012
I would like to thank mr romero for being so attentive to my needs. He took the time to explain all my options and sold me a great suv. thank you mr romero. Orlandokiawest is the best! my needs. He took the time to explain all my options and sold me a great suv. thank you mr romero. Orlandokiawest is the best! More
by rfuentes58
Employees Worked With
Gustavo Romero sr.
October 27, 2012
I worked with Gus Romero. Good guy, retired military and he showed us the car we wanted without all the extra crap where dealers try and put you in something you don't want. The main reason I went there is he showed us the car we wanted without all the extra crap where dealers try and put you in something you don't want. The main reason I went there is because I needed something quick and all I had was $500 to put down. I called them and told them what I wanted and what I had and they said "Say no more. Just come in and we will take care of you". I got a 04 with under 100,000 miles and they put new tires on it. I've never seen a place put new tires on a used car. It's just a lot a dealership talk that talk but are all BS just to get you in a car. But it's my wife's first car to help her build her credit. Good people there.....and a lot of them. It was like 20 people at work that day. So they all seemed like Gus so I'll go back there for the wife's next car. More
by KrisJames
Employees Worked With
Gus Romero
October 24, 2012
Unfortunately I have to change my previous review of this dealership as I am very disappointed. First let me start by saying Anas Lazaar was an excellent salesman. He got the job done, I purchased a truck. H dealership as I am very disappointed. First let me start by saying Anas Lazaar was an excellent salesman. He got the job done, I purchased a truck. However, it took several trips to the dealer to finalize this sale (not his fault), and it is still not complete as to myself being a satisfied customer. I requested several times to be given a due bill for a tire sensor (this was on a Sunday). Several different people told me repeatedly it was not the tire sensor. I was finally given a due bill and returned the next evening (Monday) to finalize the sale and take care of the due bill. Again I was told several times it was not a sensor. The service dept put air in the tire and the light was still on. Due to time restraint in the service dept I agreed to return on Saturday. When I returned Saturday I was told the tires were replaced at some point prior to sale and the tire codes had to be reset, but Kia could not do that because it was a Nissan truck. So my concern after hearing this news is how could it have been properly inspected before being placed on the lot for sale in the first place if Kia could not reset Nissan codes? Then I was told Kia would have to make an appointment with the Nissan dealer across the street to reset the codes. This would have made the 4th 40 minute trip for me. I questioned why if this was so easy couldn't they just drive across the street and have it done since I live 40 minutes away. I was told Nissan service dept was booked for the day and there were no other options. Guess what, I drove directly over to Nissan and had the truck checked myself. No waiting! $250 later it was a tire sensor!!! I paid out of my pocket to have a repair done that was supposed to be taken care of per a due bill by this dealership. So now it appears I am out $250, plus my time and gas for all these trips back and forth. Once the repair was completed and paid for out of my own pocket I drove back across the street with a copy of the due bill and repair receipt showing it was the tire sensor. Of course no one was there to issue a refund or discuss this matter. 5 days later and daily phone calls about this matter.....still no refund. So another 40 minute trip I must make on Saturday to discuss this matter again! Maybe Joe Rossi will be there to discuss this matter with me since his staff has no answers. If you ask me how I feel about my purchase, I didnt get a good deal and I am very unhappy with my purchase as it has left a bad taste in my mouth. Right now, I cannot recommend this dealership to anyone and I will openly discuss this matter to anyone who asks! More
by wmramirez
Employees Worked With
October 23, 2012
Well I went there with low expectations due to my lack of credit situation, but they were able to work with me and get me into a really nice 09 optima. Thanks for the help. credit situation, but they were able to work with me and get me into a really nice 09 optima. Thanks for the help. More
by johnnyg42087
Employees Worked With
October 22, 2012
This was the best experience I've had at a car dealership. Chris knew everything about the car that we were looking at and he worked hard to get the price and payments we wanted. Will definitely g dealership. Chris knew everything about the car that we were looking at and he worked hard to get the price and payments we wanted. Will definitely go back to buy my next car!!! More
by LoLaBadie
Employees Worked With
Chris Vartanian
October 22, 2012
The first positive experience EVER with a dealership and salesperson. I'd always dreaded talking to car salespersons, but from MJ's first approach, I felt respected and comfortable. It didn't take long fo salesperson. I'd always dreaded talking to car salespersons, but from MJ's first approach, I felt respected and comfortable. It didn't take long for us to agree upon a fair deal. I chose to go for a test drive at this dealership based on proximity to where I live and the ratings I read here at DealerRater, but this dealership earned my trust once I arrived. I hadn't even planned on purchasing yet, but MJ was so knowledgeable about the product and his genuine excitement over each and every feature made it impossible for me not to fall in love, too! Even the finance guy, Alberto, was amazing. In the past, the finance guy always managed to make me feel inferior, and this was when my credit score was much higher. Alberto had my less-than-stellar credit report in front of him but never did I feel disrespected. These guys are true professionals who will respect you as a potential customer. Kudos to all who work there, including the lovely lady at Reception who makes the yummy treats! More
by silktangerine
Employees Worked With
Alberto Ahumada
