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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,403 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,403 reviews

September 29, 2024

Worst Dealer in Orlando, the only positive point there is the Brazilian employee named Jesse, very attentive, he always gave me the mechanic's diagnosis. But in these 14 days they didn't solve the problem of More

by fcamargo.02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse
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Sep 30, 2024 -

Greenway Kia West responded

It's disappointing to hear about your experience, but I'm glad Jesse was able to assist you. We apologize for the delay in resolving the battery issue and understand how frustrating this must be. Please reach out so we can address this matter promptly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 29, 2024

I was provided a price in writing for a service but the price was not honored. When called 2 days prior to the service date, no one could provide answers. The day before, I was told the price would be hono More

by mielle_0822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Sep 30, 2024 -

Greenway Kia West responded

Mielle, I apologize for the confusion and inconvenience you experienced. This is not the level of service we aim to provide, and I'd like to discuss this further with you to make things right. Please reach out at your earliest convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 29, 2024

Tony in service was kind and explained everything. The upgrade was troublesome and took a lot longer than expected so he got us a rental car. Very nice man. More

by thomasandmarshataylor
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
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Sep 30, 2024 -

Greenway Kia West responded

Thomas and Marsha, we're glad to hear Tony took good care of you and made sure you had a rental car during the upgrade. Thanks for choosing Greenway Kia West!

September 29, 2024

Personas muy serviciales, me explicaron todo el procedimiento que le iban a hacer al carro. More

by adrianayalacardenas9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mantenimiento, Juan Castro Rodriguez
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Sep 30, 2024 -

Greenway Kia West responded

Hola Adriana! Apreciamos la confianza en Greenway Kia West para hacer el trabajo. Gracias por la reseña!

September 29, 2024

Todo súper bien todos bien atentos el señor Gabriel y Jessica son muy serviciales desde que uno llega se siente bien More

by francisco85quispe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Sep 30, 2024 -

Greenway Kia West responded

Gracias por compartir su experiencia positiva, Francis! Nos alegra saber que Gabriel y Jessica le hicieron sentir bienvenido en Greenway Kia West. Esperamos verle de nuevo pronto!

September 29, 2024

They took really good care of me and my car. The Customer Service was excellent. More

by aloredejorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica in Service Department
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Sep 30, 2024 -

Greenway Kia West responded

Aloredejorn, it was our pleasure to assist you. Thank you from all of us here at Greenway Kia West!

September 29, 2024

Todo vien solo q muchas mentiras a los compradores deben ser mas ispisitos y menos mentiras More

by diazkarilin1993
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Javier Rodriguez
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Oct 04, 2024 -

Greenway Kia West responded

Le pido disculpas si nuestro servicio al cliente no cumplió con sus expectativas, Karilin. Nos esforzamos por ofrecer una atención de calidad, por lo que me gustaría tener la oportunidad de conversar acerca de esto con usted. No dude en contactarme. Gracias, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

September 29, 2024

The personal that work there are very nice and responsable but need to know more about EV Cars More

by fel-14
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Ramirez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Foster, Ray Paz
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Sep 30, 2024 -

Greenway Kia West responded

Thank you for reviewing Greenway Kia West! It was so kind of you to share your experience!

September 29, 2024

Awesome very happy with with my Kia Sportage The cargo cover would’ve been nice to have since it is a security feature More

by estella.chestnut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Greenway Kia West responded

Thank you for sharing your feedback, Estella! We're glad to hear you're happy with your Kia Sportage and invite you to reach out if our team at Greenway Kia West can further assist you.

September 29, 2024

Me trataron súper bien en servicio de greenway Kia west. Elizabeth me trató excelente gracias por todo More

by mariajoseleo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danna Morantes Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Greenway Kia West responded

Maria gracias por compartir su experiencia! Nos alegra saber que Elizabeth le brindó un excelente servicio en Greenway Kia West. Estamos aquí para ayudarle siempre que lo necesite!

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