Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,408 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
Contact Dealership
View Awards

3407 West Colonial Dr

Orlando, FL

32808

Directions

By Type

Showing 3,408 reviews

September 26, 2024

I would like to say upon my arrival at Kia West, I received great and prompt service More

by jvelazquez0756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Velazquez
Report | Print
Sep 27, 2024 -

Greenway Kia West responded

It was our pleasure to assist you. Thank you from all of us here at Greenway Kia West!

September 26, 2024

This place is a lot faster than we're I change my oil in Brandon Kia More

by carlosthe35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 26, 2024 -

Greenway Kia West responded

Thank you for choosing Greenway Kia West, we appreciate your positive feedback!

September 26, 2024

Sales staff excellent! Best experience in leasing a vehicle. Financing easy & understandable. Would recommend highly. More

by Rodisu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
Report | Print
Sep 27, 2024 -

Greenway Kia West responded

Rodisu, we're delighted to hear you had an excellent leasing experience with our team at Greenway Kia West. Thanks for the high recommendation!

September 25, 2024

Talk about not keeping secrets or telling lies about the price for things but they low balled us after we had made a verbal agreement for a monthly payment More

by michelle.rivera0711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Greenway Kia West responded

Michelle, I'm sorry to hear about your experience. We strive for transparency and fairness in all our dealings, so this feedback is concerning. Please reach out directly so we can discuss this further and find a resolution. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

September 25, 2024

Buen servicio siempre que voy, soy atendida de la mejor forma y todos son amables. More

by MAYEPEZ75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
Report | Print
Sep 25, 2024 -

Greenway Kia West responded

Maye, apreciamos las 5 estrellas para el equipo de Greenway Kia West! Gracias por elegirnos.

September 25, 2024

I was taking care of by a new service advisor named Jesse. Jesse was very professional and made sure that all my vehicle needs were handled More

by Mach12170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse in service
Report | Print
Sep 26, 2024 -

Greenway Kia West responded

Thank you for sharing your experience! We're glad to hear that Jesse provided professional service and took care of all your vehicle needs at Greenway Kia West. We appreciate the feedback!

September 25, 2024

Poor mechanics. Liars. Don’t stand with what’s agreed. Bout blew up my engine over an oil change! Cap blew off. Left me stranded after last service a week ago. Terri More

by DPNORMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
From 2014 down hill!, Alberto Ahumada, Mark Foster
Report | Print
Sep 26, 2024 -

Greenway Kia West responded

We are concerned to hear about your experience and sincerely apologize for any inconvenience caused. This certainly does not reflect the standards we strive for, and we'd like to address this issue directly. Please reach out at your earliest convenience so we can make things right. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 24, 2024

Long waiting time-3 hours -for tire re-balance and tire repair. Tires balanced incorrectly in August. Just drove over 70 mph the other day so shaking front end. You need a nicer outdoor area to wait in More

by nbauer47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 25, 2024 -

Greenway Kia West responded

We appreciate your honest feedback and apologize for the long wait as well as the subsequent issues you encountered. Your suggestions are valuable to us, and we invite you to reach out directly if our Greenway Kia West team can further assist you.

September 24, 2024

Waiting room is not comfortable. But Jessica made it to be better with your good mood More

by Max Camargo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Sep 25, 2024 -

Greenway Kia West responded

Max, thank you for highlighting Jessica's wonderful service! The team at Greenway Kia West hopes to see you again - safe travels!

September 24, 2024

Upon my arrival at Greenway West, I was greeted with a smile. Elizabeth Frye was my service manager, who also greeted me with a smile. She took all the info needed to service the vehicle, and let me know More

by ladyjayluvsall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Frye
Report | Print
Sep 25, 2024 -

Greenway Kia West responded

We're delighted to hear that Elizabeth provided such a pleasant and efficient experience at Greenway Kia West! Thank you for sharing your positive feedback. We'll be sure to pass along the kind words!

1
...
86
87
88
...
341