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Greenway Kia West

Orlando, FL

4.2
3,436 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,436 reviews

September 20, 2024

This experience. Service manager M. Foster rude. My 1st time speaking with him in the 1st 2mins he was rude. I drove my car to Kia for a recall 1hr Service. And 32 da More

by Marsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Foster
Sep 21, 2024 -

Greenway Kia West responded

Marsha, I'm truly sorry to hear about your experience. This is not the level of service we strive for and I apologize for any inconvenience caused. Please reach out so we can discuss this further and find a resolution. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 20, 2024

Service center was clean and efficient, with knowledgeable techs and advisors that provided updates and next steps as needed. More

by clovexd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Frye
Sep 20, 2024 -

Greenway Kia West responded

Thanks for sharing your experience! We're glad to hear our Greenway Kia West service center met your expectations with cleanliness and efficiency. We appreciate the positive feedback!

September 20, 2024

Me atendeu super bem, atencioso, me ajudou na escolha do meu novo carro. Super recomendo More

by nathaliaccarvalho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
Sep 23, 2024 -

Greenway Kia West responded

Parabéns pelo novo veículo, Nathalia! Agradeço pelo comentário positivo para Greenway Kia Wes Aproveite a sua nova compra!

September 20, 2024

Fantastic price, beat other dealerships by the thousands. New vehicle was waiting, no gimmicks. The final price was tremendous, justifying driving two hours to the dealership. Our unbelievable sa More

by capt.dave57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerem Cakman is a terrific salesperson. He worked for us to get the best deal, thousands less than other dealerships. We traveled two hours to the Greenway West to deliver our trade and pick up our new Sorento, our second Sorento in four years.
Sep 23, 2024 -

Greenway Kia West responded

Thank you for sharing your fantastic experience! We're delighted to hear that Kerem and Diego provided exceptional service, making the drive well worth it. Enjoy your new 2024 Sorento EX, and we look forward to welcoming you back to Greenway Kia West in the future!

September 20, 2024

My advisor was Jessica. She was courteous and kept me informed about the status of my vehicle. More

by juan.c.ortegon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
Sep 20, 2024 -

Greenway Kia West responded

Juan, there is nothing we love more than a five-star review! Thank you for giving a shoutout to Jessica, and we'll see you next time at Greenway Kia West. Safe travels!

September 19, 2024

It’s cramped place wish it was bigger but they were very helpful and got me into my new vehicle. More

by rogelsn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Carey
Sep 20, 2024 -

Greenway Kia West responded

Thank you for your feedback. We appreciate your comments about space and are glad to hear that you found the right vehicle for you here at Greenway Kia West!

September 19, 2024

Excellent service. I am so glad I chose Greenway Kia West. They always check in with me while I wait for my car to keep me updated on the progress. More

by lakeshasims19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
Sep 19, 2024 -

Greenway Kia West responded

Lakesha, we're delighted to hear you had an excellent experience with us at Greenway Kia West. Thanks for choosing us and sharing your feedback!

September 19, 2024

It was good, just they said they will wash the car and they didn’t. More

by gregoriocastillo92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli
Sep 20, 2024 -

Greenway Kia West responded

Thank you for this 5-star rating of Greenway Kia West. However, I'm sorry to learn that your vehicle was not returned to you in the expected condition. Please give me a call when you are available so I can try to make things right. Best, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 19, 2024

Buen servicio de sus trabajos y excelentes atenciones por el colectivo de trabajadores y técnicos More

by rsanchezjimenez1269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grabier, Juan Castro Rodriguez
Sep 20, 2024 -

Greenway Kia West responded

Nos alegra recibir su reseña positiva! Gracias por el apoyo para Greenway Kia West.

September 18, 2024

There was an intermittent noise/problem with my 2024 Sportage that was difficult to diagnose. Mark and the rest of the service department got the problem resolved. Fast professional service. Thanks. More

by I0SECONDS2AIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisors, Elizabeth, Gabriel, Tony, Mark Foster
Sep 18, 2024 -

Greenway Kia West responded

We're glad to hear that Mark and our service team at Greenway Kia West were able to resolve the issue with your 2024 Sportage. Thanks for sharing your positive experience!

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