Greenway Kia West - Service Center

Great service, loved the text updates. Also enjoyed that there was seating outside, we get cold indoors easily. Also enjoyed that there was seating outside, we get cold indoors easily. More

Very good liked courtesy honest and tell my friends about you the service was fast about you the service was fast More

The people at Kia is very nice and knowledgeable very helpful. The service is fast. I don't appreciate asking to wash my car but never do. helpful. The service is fast. I don't appreciate asking to wash my car but never do. More

This dealership is the worst in customer service. I dropped my car off for service. They called an hour before they closed and they didn’t mention they were closing soon. Now my car is locked up at t I dropped my car off for service. They called an hour before they closed and they didn’t mention they were closing soon. Now my car is locked up at the service department. All my stuff was left in the car they left me with no way of getting inside my house. More

Kia on West Colonial Drive consistently provides excellent service. Tony is outstanding and very professional. excellent service. Tony is outstanding and very professional. More

Excelentent service m m m m m m m m m m m m m mm More

Absolutely terrible service department! I've been 4 times. Shame on me for going that many times. First time they charged me $150 for an oil change that I could get at Valvoline for $50 I've been 4 times. Shame on me for going that many times. First time they charged me $150 for an oil change that I could get at Valvoline for $50. I complained and they gave me a free coupon. Next 2 service apts were "fine". Today, they hosed me again! Told me $485 for a 15k service. They were supposed to deduct for a service coupon I have for a free oil change, a free air cabin filter and another for -$10.00 off. Somehow that new math cost me over $500! No one could explain and after 30 minutes of discussion, they knocked $15 off! I should have known better because I bought my car there and the finance manager was TERRIBLE too! Total bait and switch. The final "deal" was nothing like what they quoted. Total rip off. Terrible. I will never go there again, even to use my free oil change coupons. RUN THE OTHER WAY!! More

Excellent service manager support for customer and by standers. Car is tended to in a timely manner. standers. Car is tended to in a timely manner. More

I recently had the pleasure of visiting the Kia service department, and I must say, I was thoroughly impressed. From the moment I walked in, the staff greeted me warmly and made me feel valued as a custome department, and I must say, I was thoroughly impressed. From the moment I walked in, the staff greeted me warmly and made me feel valued as a customer. The waiting area was clean, comfortable, and equipped with amenities to make my wait enjoyable. The service technicians were knowledgeable and efficient, addressing my vehicle's needs promptly and effectively. They kept me informed throughout the process, ensuring I understood what was being done and why. Overall, my experience with the Kia service department was exceptional, and I wouldn't hesitate to recommend them to anyone in need of automotive service. More

Service tech Winset failed to returned phone calls. Car was there all day. Failed to give correct info. Was told car was fixed but several later days received phone call about part was order for car. Car was there all day. Failed to give correct info. Was told car was fixed but several later days received phone call about part was order for car. I am not happy with dealer. No more Kia vehicle More