Greenway Kia West - Service Center

The agent explained every detail and do the service on time. Both Gabriel and Julio do a great job time. Both Gabriel and Julio do a great job More

There’s never an appointment where I don’t receive great service. The waiting area is clean and snacks are given to customers for long waiting periods. service. The waiting area is clean and snacks are given to customers for long waiting periods. More

Everyone here is so pleasant. The shuttle service was super convenient and my car was ready much sooner than I had expected. The shuttle service was super convenient and my car was ready much sooner than I had expected. More

Great service, loved the text updates. Also enjoyed that there was seating outside, we get cold indoors easily. Also enjoyed that there was seating outside, we get cold indoors easily. More

Very good liked courtesy honest and tell my friends about you the service was fast about you the service was fast More

Kia on West Colonial Drive consistently provides excellent service. Tony is outstanding and very professional. excellent service. Tony is outstanding and very professional. More

The people at Kia is very nice and knowledgeable very helpful. The service is fast. I don't appreciate asking to wash my car but never do. helpful. The service is fast. I don't appreciate asking to wash my car but never do. More

This dealership is the worst in customer service. I dropped my car off for service. They called an hour before they closed and they didn’t mention they were closing soon. Now my car is locked up at t I dropped my car off for service. They called an hour before they closed and they didn’t mention they were closing soon. Now my car is locked up at the service department. All my stuff was left in the car they left me with no way of getting inside my house. More

Excelentent service m m m m m m m m m m m m m mm More

Absolutely terrible service department! I've been 4 times. Shame on me for going that many times. First time they charged me $150 for an oil change that I could get at Valvoline for $50 I've been 4 times. Shame on me for going that many times. First time they charged me $150 for an oil change that I could get at Valvoline for $50. I complained and they gave me a free coupon. Next 2 service apts were "fine". Today, they hosed me again! Told me $485 for a 15k service. They were supposed to deduct for a service coupon I have for a free oil change, a free air cabin filter and another for -$10.00 off. Somehow that new math cost me over $500! No one could explain and after 30 minutes of discussion, they knocked $15 off! I should have known better because I bought my car there and the finance manager was TERRIBLE too! Total bait and switch. The final "deal" was nothing like what they quoted. Total rip off. Terrible. I will never go there again, even to use my free oil change coupons. RUN THE OTHER WAY!! More