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Greenway Kia West - Service Center

Orlando, FL

4.2
1,793 Reviews
Call Service Center (844) 706-0067

1,793 Reviews of Greenway Kia West - Service Center

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November 09, 2023

Service was excellent. Car returned as promised on time and clean. Woul not hesitate to go again. More

by grisellesoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department employee was very helpful and proper.
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Nov 10, 2023 -

Greenway Kia West responded

Thank you for trusting Greenway Kia West with your business! We look forward to assisting you with your future automotive needs!

November 08, 2023

Very professional, pleasant ,took care of all my car needs,the agent Elizabeth offer helpfully tips for next time More

by Palycoco1@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Nov 08, 2023 -

Greenway Kia West responded

We're glad to know that Elizabeth and our team at Greenway Kia West were able to take care of all your car needs. We appreciate the feedback, and we'll be sure to share those helpful tips next time too!

November 08, 2023

This was the first time since the purchase of my car that the waiting time was appropriate. More

by miraclegirl20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Nov 08, 2023 -

Greenway Kia West responded

We are so glad that your first service visit went smoothly! Thank you for choosing Greenway Kia West and leaving us a review. Until next time!

November 08, 2023

Awesome hospitality, great customer support, and great prices on service at a dealership. I had such a great experience More

by smerlenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Nov 08, 2023 -

Greenway Kia West responded

Smerlenda, we're delighted to know you had a great experience at Greenway Kia West! Thank you for recognizing our team's efforts in providing excellent customer support and our competitive prices. We appreciate your feedback!

November 07, 2023

They did not reset. my car it is still making noise from not being reset and I don’t know how to fix it More

by kathyhenderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot this name
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Nov 08, 2023 -

Greenway Kia West responded

Kathy, we're sorry to learn about this issue with your car. Our team at Greenway Kia West is here to help you out - please give us a call or stop by so we can get everything sorted for you!

November 07, 2023

Very poor service! Sales manager Mark was unprofessional jerk to me and previously to my wife! We regret buying a service warranty! More

by Dshrewsbury813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Ahumada, Mark Foster
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Nov 08, 2023 -

Greenway Kia West responded

I'm sorry to hear about your experience. We strive for professionalism and respect in all interactions, so it's disappointing to learn we didn't meet those expectations this time around. I'd like the opportunity to discuss your concerns further if you're willing—please feel free to reach out at a convenient time for you. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

November 06, 2023

Clean facility, fast and friendly. They were card to take care of you I recommend this dealer everyone More

by markssnarf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nada Ammor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Athena Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Javier Rodriguez, Mark Foster, Alex Patino
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Nov 06, 2023 -

Greenway Kia West responded

Markssnarf, we're glad to know you had a positive experience at Greenway Kia West. We appreciate your recommendation and look forward to serving you again in the future!

November 06, 2023

Service department clerk was very friendly and professional. Vehicle service was completed in 2 1/2 hours which is less time that I thought I will have to wait for. More

by Bienvenido Colon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winsel
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Nov 06, 2023 -

Greenway Kia West responded

We're glad to know that our service department at Greenway Kia West exceeded your expectations! Thanks for the positive feedback, and we hope to see you again soon!

November 05, 2023

Ordered a replacement piece for my Kia k5, waited 3 weeks for them to tell me they ordered the wrong part, and to just wait until the actual piece comes. Ridiculous More

by Jfig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
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Nov 06, 2023 -

Greenway Kia West responded

I'm sorry to read about the mix-up with your replacement part, that's certainly not the kind of service we aim to provide. We understand how frustrating this must be and would like a chance to make things right. Please reach out directly so we can address this issue promptly for you. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

November 05, 2023

Excelent Services great staff quality in all clean place quality and punctuality in service professionalism More

by PATTYCHIQUI58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Torres , Alberto Ahumada, Ricardo Ojeda
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Nov 06, 2023 -

Greenway Kia West responded

Patty, thank you for the positive feedback! We're glad to know that our team at Greenway Kia West provided excellent service and professionalism.

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