Greenway Kia West - Service Center

My last visit was extremely poor you had my car for a week and every time I called for update could never get Elizabeth on the phone and would not call back. Then when I did pick up my car she tells me t week and every time I called for update could never get Elizabeth on the phone and would not call back. Then when I did pick up my car she tells me there is a small oil leak in valve cover. One of the main reasons it was there in the first place. So NO I am not happy with your service this trip and will be looking elsewhere for a place to repair my car. Thanks for nothing More

I bought my Telluride at Kia West in 2023, after Kia of Clermont told me they couldn’t find the exact Telly I wanted and couldn’t help me,, I called Kia West after leaving there disappointed, and they foun Clermont told me they couldn’t find the exact Telly I wanted and couldn’t help me,, I called Kia West after leaving there disappointed, and they found one for me! I didn’t want to lose it so ran down put down money and signed paperwork to secure it. It was supposed to be a six week wait, it came in early (on my birthday) and they drove to another dealership to pick it up! (Happy Birthday to me) I had some problems with my car and took it to a dealership closer to home. Kia of Clermont ( I should have known better) I had it back to that dealership several time and they could not figure out the problem. Decided to go back to Kia West, first visit the figured it out and fixed the problem!! Never taking my Telly any where else! Great customer service and a great experience.! More

I was well pleased with the service that was done on my vehicle on Friday vehicle on Friday More

Terrible service, can’t even get a phone call back from the service manager, and overcharged for a bulb replacement. the service manager, and overcharged for a bulb replacement. More

It's the worst place other then he'll. The workers are not to blame, but seriously I hate, like truly hate going to Kia West Service center....its grey, it's dark, it's like your on prison The workers are not to blame, but seriously I hate, like truly hate going to Kia West Service center....its grey, it's dark, it's like your on prison. I fell bad for the workers because they are really nice...but the people on the office will straight out lie to your face...as soon as you sign on the dotted lines.... you basically sold your sold to the devil....AKA...your car. This place sucks like no other ! More

Great service it was very fast and friendly also they washed my car free of charge washed my car free of charge More

Location provides Excellent customer service. Team stays in touch with updates as needed. Great place. Team stays in touch with updates as needed. Great place. More

Thankful for the service team here. Special shout out to Tony and Elizabeth for being more than accommodating and communicative with updates. I am also thankful for the complimentary sh Special shout out to Tony and Elizabeth for being more than accommodating and communicative with updates. I am also thankful for the complimentary shuttle service so that I am not waiting impatiently in the lobby during service time. More

Good ppl and service did the job good and checked everything I needed checked thumbs up everything I needed checked thumbs up More

Excelente servicio al cliente de parte del Sr Gabriel, Frank y el otro señor que no recuerdo el nombre Frank y el otro señor que no recuerdo el nombre More