Greenway Kia West - Service Center

I don’t feel like my car was completely serviced. I had asked for a few things to be looked at and it wasn’t done and also I was told oil change and tire rotation was complementary for the first time I had asked for a few things to be looked at and it wasn’t done and also I was told oil change and tire rotation was complementary for the first time. They told me that when I bought the car overall I think service should have more help more knowledgeable mechanics, and the service person that writes down what you’re there for needs to be more knowledgeable because what I asked to have done was not More

Jesse was great. He was quick with service, explained everything well and promptly, and made me feel like part of the family while getting my car serviced. 5 STARS!!! He was quick with service, explained everything well and promptly, and made me feel like part of the family while getting my car serviced. 5 STARS!!!! More

Awsome services i been with them since 2018 bought two new a 2020 and a 2025 kids soul from them I would recommend them new a 2020 and a 2025 kids soul from them I would recommend them More

Clean Timely Efficient Helpful Accommodating Knowledgeable Friendly No uncharging Welcoming Honest Reliable Convenient Cost-effective Knowledgeable Friendly No uncharging Welcoming Honest Reliable Convenient Cost-effective More

Tony is fantastic. He’s knowledgeable, keeps you informed, and is very friendly. He is knows about the Kia vehicles and is open to questions. He’s knowledgeable, keeps you informed, and is very friendly. He is knows about the Kia vehicles and is open to questions. More

Had a 8:00am appt, didn't get checked in until 8:30 due to a line. What's the point of an appointment? Service advisor was rude and had no idea why I was there for even though it was in the notes. Took all to a line. What's the point of an appointment? Service advisor was rude and had no idea why I was there for even though it was in the notes. Took all day to complete the repair and guess what???? Still not fixed!! My door still will not close all the way and I refuse to bring it back since this was a terrible experience all around. More

Disappointed in lack of professionalism and respect from service. I have had 3 Kia’s from 3 different delearships and obviously I have had good experiences otherwise I would not return and greenway was not service. I have had 3 Kia’s from 3 different delearships and obviously I have had good experiences otherwise I would not return and greenway was not acceptable at all. If my staff acted that way and like I don’t care and too bad attitude they would be fired We will not come back I am also complaining to the main office in Irvine California I refuse to be mistreated when purchasing a 43k car because staff are untrained rude unprofessional. More

The service was excellent, and the paperwork process was quick and efficient. Overall, I’m very satisfied and happy. Highly recommend! quick and efficient. Overall, I’m very satisfied and happy. Highly recommend! More

Most friendly people from start to finish! Thanks 🙏🏽 thanks you Damon for all your support and help. Thanks 🙏🏽 thanks you Damon for all your support and help. More

Francisco has excellent customer service. He communicated well and the service was fast. Job well done He communicated well and the service was fast. Job well done More