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Greenway Kia West - Service Center

Orlando, FL

4.2
1,808 Reviews
Call Service Center (844) 706-0067

1,807 Reviews of Greenway Kia West - Service Center

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March 16, 2025

Damon went above and beyond to make sure everything was done correctly and that I knew all that was going on with my car. He has great customer service and is very knowledgeable. More

by Smilleysgirl97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon
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Mar 17, 2025 -

Greenway Kia West responded

We're delighted to hear that Damon provided exceptional service and kept you informed throughout your visit at Greenway Kia West. Thank you for sharing this positive feedback!

March 16, 2025

The guys at greenway kid west are always helpful and so nice. They always take good care of me when I bring my car in for service. Tony was very efficient and Mark the service manager is always making sure More

by DIGIANNANTONIJ89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, Mark
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Mar 17, 2025 -

Greenway Kia West responded

We're delighted to hear that Tony and Mark have been taking great care of you at Greenway Kia West! Thanks for sharing your positive experience with us.

March 16, 2025

Good service! ! Thank you They just need to clean the car after the service, when they return the car for the costumer. More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimem
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Mar 17, 2025 -

Greenway Kia West responded

Ana, thanks for the feedback! We're glad you enjoyed our service at Greenway Kia West and appreciate your suggestion about cleaning. We'll definitely take it into consideration to improve future experiences.

March 16, 2025

Thanks a ot for helping me and getting me in and out making sure I’m good More

by Ayonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Service Advisor
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Mar 17, 2025 -

Greenway Kia West responded

Ayonna, thank you for your business and kind review! We hope to see you again at Greenway Kia West.

March 16, 2025

Elizabeth, Kiera, and Gabriel were wonderful in the Service Department. Thank you for all of your assistance. More

by MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuel was wonderful from the Sales Department. Thank you., Jhonatan Salinas
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Mar 17, 2025 -

Greenway Kia West responded

We're delighted to hear that Elizabeth, Kiera, and Gabriel provided excellent service at Greenway Kia West. Thank you for sharing your positive experience with us!

March 16, 2025

The service was very great. Thank you for the time you spent with my vehicle. More

by wbondre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nada Ammor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Greenway Kia West responded

We are so happy that our Greenway Kia West team earned your five stars. Thank you for taking the time to share your feedback!

March 15, 2025

Tony service advisor always makes sure I’m taking care of and gets me in and out of there. Thanks to the service department. More

by Ayonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Service Advisor
Report | Print
Mar 16, 2025 -

Greenway Kia West responded

We're delighted to hear that Tony and the service department at Greenway Kia West are taking great care of you! Thank you for sharing your positive experience with us, Ayonna!

March 15, 2025

There's no interest in helping the customer from the parts and services. The guy called Tony seems as All he wants is to take money from you. More

by MARYSOLCAGUAS
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Tony
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Mar 15, 2025 -

Greenway Kia West responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

March 15, 2025

This experience was a hot mess and the staff is not qualified based on inspecting the car More

by ENGLISH1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Foster
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Mar 15, 2025 -

Greenway Kia West responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

March 14, 2025

They were rude to me and made me wait three hours for an oil change More

by stevenbauman91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damon Tavarez
Report | Print
Mar 15, 2025 -

Greenway Kia West responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue. Thank you.

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