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Greenway Kia West - Service Center

Orlando, FL

4.2
1,669 Reviews
Call Service Center (844) 706-0067

1,669 Reviews of Greenway Kia West - Service Center

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December 15, 2024

Amazing service all around. Have never had my vehicle serviced this way. Just wow. 5 stars More

by ricardoojeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Greenway Kia West responded

Ricardo, it was our pleasure to assist you. Thank you from all of us here at Greenway Kia West!

December 14, 2024

I only use this dealership for my service. I like my service advisor, Tony. He cares about your vehicle and the people who bring in their vehicles. More

by rwebb579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miss Jodie
Report | Print
Dec 16, 2024 -

Greenway Kia West responded

Thank you for trusting Greenway Kia West with your vehicle service needs! We're delighted to hear that Tony has been taking great care of both you and your car. We appreciate your loyalty and look forward to serving you again in the future!

December 14, 2024

Tony was amazing. His service is excellent. He made our service experience painless. He always has a smile on his face. More

by carojara22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony for the service department
Report | Print
Dec 16, 2024 -

Greenway Kia West responded

We're delighted to hear that Tony provided you with excellent service at Greenway Kia West! It's great to know your experience was smooth and enjoyable. Thanks for sharing this feedback!

December 14, 2024

Great service. Tony always has a smile on his face and makes our experience a great one! More

by carojara22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony is the service dept
Report | Print
Dec 16, 2024 -

Greenway Kia West responded

Thank you for reviewing Tony and Greenway Kia West! We look forward to seeing you next time!

December 14, 2024

Everything was explained with process, very helpful and informative, maintenance done in a timely manner. More

by gdelgado1172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Dec 16, 2024 -

Greenway Kia West responded

We're delighted to hear that the process was clear and efficient during your visit to Greenway Kia West. Thank you for sharing your experience, and we're here whenever you need us!

December 13, 2024

Explain everything clearly. Very polite and helpful. Very clean and orderly. Took me home to wait. More

by Pattihollingworth8117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Dec 16, 2024 -

Greenway Kia West responded

Thank you for choosing Greenway Kia West! We are glad to hear that our team provided excellent service.

December 13, 2024

Very small waiting room with little amenities while waiting on service. Asked for car washed and it wasn’t after service was completed More

by New Kia owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department only- Jessica
Report | Print
Dec 16, 2024 -

Greenway Kia West responded

Thank you for your feedback on your recent visit to Greenway Kia West. We apologize for the inconvenience with our waiting room and the missed car wash request. Your comments are important, and we'll work on improving these areas to enhance future visits!

December 13, 2024

HORRIBLE EXPERIENCE I HAD TO CALL AT LEAST 5 TIMES BEFORE THEY EVEN STARTED ON MY CAR I DROPPED MY CAR OFF 10:00 THAT MORNING AND IT WASN’T READY UNTIL 5 5:30 THAT EVENING JUST FOR A TIRE THAT’S BEYOND RIDIC More

by Shonte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I worked with service department
Report | Print
Dec 14, 2024 -

Greenway Kia West responded

Shonte, we take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

December 13, 2024

I was disappointed in how long it took to complete my oil change. I was there for almost 3 hours. More

by cmkibler67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I did not work with any of these departments
Report | Print
Dec 14, 2024 -

Greenway Kia West responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

December 13, 2024

Jesse was fantastic! Supper friendly and kept me in the loop of what was going on. More

by p.bjornsdotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Dec 16, 2024 -

Greenway Kia West responded

We are glad to hear that Jesse provided excellent service. Thanks for choosing Greenway Kia West!

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