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Greenway Kia West - Service Center

Orlando, FL

4.2
1,783 Reviews
Call Service Center (844) 706-0067

1,783 Reviews of Greenway Kia West - Service Center

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August 23, 2024

Waiting area was comfortable and it was good that Jessie kept me informed on the progress of my car. More

by hillary.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie in Service Department
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Aug 23, 2024 -

Greenway Kia West responded

Thank you for choosing Greenway Kia West, Hillary! We love to hear Jessie delivered a fantastic experience and we look forward to assisting you in the future.

August 23, 2024

I can say I was satisfied with the service of my vehicle and it’s also recommend my friends and colleagues to take advantage of the service More

by ricardo131johnson41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Aug 23, 2024 -

Greenway Kia West responded

Thank you for sharing your satisfaction with our service at Greenway Kia West! We appreciate the recommendation and look forward to assisting your friends and colleagues.

August 23, 2024

There was able to get me in and I was able to relax and do what I wanted to More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Car service
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Aug 23, 2024 -

Greenway Kia West responded

Here at Greenway Kia West, we are always thankful for positive feedback from our customers. Thank you, Tony!

August 23, 2024

Julio is an incredible Advisor Wherever he Goes I Will Follow. He Is Everything an Advisor should be. More

by MLOPEZ02517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
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Aug 26, 2024 -

Greenway Kia West responded

Thank you for sharing your experience! We're delighted to hear that Julio provided exceptional service at Greenway Kia West. We'll make sure he knows how much his efforts are appreciated!

August 22, 2024

The service at Kia gets worse with every visit and I’ve been going there for the past 5 years. More

by Tamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Would prefer not to say.
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Aug 27, 2024 -

Greenway Kia West responded

Tamie, while we appreciate your loyalty, we are disappointed to hear this negative feedback. We would like to discuss this further with you. Would you please reach out to me directly? Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

August 22, 2024

Greenway kia customer service and service people is very nice thay know how to take care customer More

by yogesha42
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michael Carey
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Aug 23, 2024 -

Greenway Kia West responded

Yogesha42, thank you for sharing your support of Greenway Kia West!

August 22, 2024

They are really nice and professional and they explain everything to you and keep you updated on everything More

by latoniadennard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse in the service department
Report | Print
Aug 23, 2024 -

Greenway Kia West responded

Latonia, we're glad to hear you had a positive experience with our team at Greenway Kia West! Thanks for the kind words and support.

August 20, 2024

I took my car in for the 3/4 recalls they did what they wanted and and didn’t fix them all I asked them clearly have all the recalls been fixed they lied and said yes now I have to take my car back to Kia More

by jimmiejackson407352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Ahumada
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Aug 20, 2024 -

Greenway Kia West responded

It's disappointing to hear about your experience with the recall repairs. We strive for thorough and honest service, so it's concerning that this wasn't reflected during your visit. We'd like to make things right if possible; please reach out at your convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

August 20, 2024

Kia west is the best place to get your car care and any other repairs More

by IAMFOCUSED85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Greenway Kia West responded

Thanks for giving us the opportunity to serve you! - The Greenway Kia West Team

August 20, 2024

The dealership employee was very nice, very helpful, caring and he gave us very good deal!!! More

by SYLVIAMOORE1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Greenway Kia West responded

There is nothing better than a great review. Thanks for giving Greenway Kia West your business, Sylvia!

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