Greenway Kia West - Service Center

Tony in the Service Department was SUPERIOR and kept me advised on the status of my vehicle throughout the Service. When the Service Tech was having an issue with putting my tire back on after the repair, advised on the status of my vehicle throughout the Service. When the Service Tech was having an issue with putting my tire back on after the repair, Tony kept me updated regarding the issue. I was very pleased with his level of professionalism. More

The shop was very professional and helpful with service and future service as well as welcoming. and future service as well as welcoming. More

Unreasonably long wait for an appointment made day of. I will not be returning. Should have spread appoints out. Or if staffing were a challenge not allow further bookings I will not be returning. Should have spread appoints out. Or if staffing were a challenge not allow further bookings More

Very good customer service - very professional and very courteous- unfortunately it took longer than I thought but the wait was worth it courteous- unfortunately it took longer than I thought but the wait was worth it More

I was here changing the engine oil ok my car and I waited 2 hours and half 2 hours and half More

My appointment was very fast, satisfactory service and very friendly staff, my car is up to date, good service and location. very friendly staff, my car is up to date, good service and location. More

This dealership supports a lack of transparency with its customers in sales and service. Information is available after the fact. customers in sales and service. Information is available after the fact. More

Probably my worst experience in a dealership. Three times trying to fix an odd and annoying suspension noise on my 2023 Kia forte. First time, not able to duplicate my concerns, guys if you park Three times trying to fix an odd and annoying suspension noise on my 2023 Kia forte. First time, not able to duplicate my concerns, guys if you park the vehicle you're gonna hear the problem I promise. Second time they set my appointment but that day their Master tech was absent, so nobody was certified to check my car. Suddenly a service advisor came to me to tell me it's a tire noise! Really??? Oh almost forgot, they ruined my headliner with grease!!! I really like Kia, it's my fourth car Ina row and I really believe the brand deserve better dealerships. Poor experience! More

As always, it's a pleasure to do business with Tony and Greenway KIA West. Appointments are easy to make and the service is incredible! Greenway KIA West. Appointments are easy to make and the service is incredible! More

I was quickly greeted and checked in. Timing for service completion was spot on. I prefer Kia service my Kia Soul as they know all the specs. Timing for service completion was spot on. I prefer Kia service my Kia Soul as they know all the specs. More