Greenway Kia West - Service Center

I was quickly greeted and checked in. Timing for service completion was spot on. I prefer Kia service my Kia Soul as they know all the specs. Timing for service completion was spot on. I prefer Kia service my Kia Soul as they know all the specs. More

Great service Jessica was extremely helpful and insightful. Mechanics was able to diagnose the issue quickly. Great customer service insightful. Mechanics was able to diagnose the issue quickly. Great customer service More

Service advisor Elizabeth was awesome and helped me keep costs at a minimum to get my Sorento’s issues resolved! Garrett the courtesy shuttle driver was delightful and gave me a safe ride home while the ser costs at a minimum to get my Sorento’s issues resolved! Garrett the courtesy shuttle driver was delightful and gave me a safe ride home while the service was taking place. I did ask for the team to look at my ABS and Collision avoidance system due to the warning lights being on but time ran out so I had to go back a second time the following week. Arrive advisor Marty was quick to get me in the queue during the visit and only took an hour to diagnose the problem. Sadly the parts needed to remedy the issue needed to be ordered so I’ll have to go back a third time but hopefully that visit will be swift as well! More

Very happy with With Help and Support provided at the Kia! Julio is wonderful and excellent with communication and working with me! This Kia store has always been efficient and friendly. I am so grateful Kia! Julio is wonderful and excellent with communication and working with me! This Kia store has always been efficient and friendly. I am so grateful. More

Tony was very nice. He followed through with keeping me updated on the status of my repairs. He followed through with keeping me updated on the status of my repairs. More

He was very calm, respectful, and polite. Everything was handled in a timely manner the day of service. Everything was handled in a timely manner the day of service. More

Not bad service but it took 4 hrs to clear some software recall all because it took more than an hour to get someone to drive my vehicle from across the street back to the service area. recall all because it took more than an hour to get someone to drive my vehicle from across the street back to the service area. More

Kia on west colonial the service center is the best same day appointment and fast reliable service day appointment and fast reliable service More

I left my car with Greenway Kia West to have a recall addressed. However, one of the technicians broke off my handle to enter the car which led to a long discussion if they would take responsibility. An addressed. However, one of the technicians broke off my handle to enter the car which led to a long discussion if they would take responsibility. And when they did, I have never heard back from them… This dealership can not be recommended! More

Greenway Kia West did a very good job with my last car service. The service did not take long at all. Liz made sure i was taken well care of! service. The service did not take long at all. Liz made sure i was taken well care of! More