Greenway Kia of Franklin

This dealership was friendly, but not that impressive overall. I wanted a specific car that they did not have on their lot. They attempted a search and supposedly could not find the car I wanted (wante overall. I wanted a specific car that they did not have on their lot. They attempted a search and supposedly could not find the car I wanted (wanted a manual transmission). They let us leave and had our contact information, but never contacted us within the week about finding what we wanted, althought they acted like they were going to do so. I expected them to keep looking, but it seems they only want to sell cars on their lots or cars that are located very close to their dealership. After about a week of waiting, I ended up finding a Kia dealership NOT in Nashville that found the car I wanted about 150 miles away. Wonder why Carnival Kia could not find this same car? Also, like many Nashville area dealerships, Carnival Kia likes to add those "dealer prep" charges to the MSRP to jack up the price. That kills dealer credibility right away for me. More

I went to the dealership to welcome them to the neighborhood and also because I had been doing research online and with my son. I had a 12 year old car that was starting to fail on me and I had a b neighborhood and also because I had been doing research online and with my son. I had a 12 year old car that was starting to fail on me and I had a bankrupcey on record where I had to close my business so I was nervous as a cat at a dog show. Carlos was so sweet and kind you could tell he was as nervous as me. ( I think I made him that way) Never once did anybody make me feel like a second class person even though I had all that looming over my head. Carlos was so kind he was like don't look at that old car it and your bankrupcy are the past this is your future. He sat in the car with me while we called my son the Marine to tell him about my car. One of the other salesmen told me welcome to the family. I am the type of person that expects her cars to last 10 years so the proof will be in the pudding as they say. More

I visited this dealership two times and on the second visited I purchase a KIA Sorento. I've got to tell you, the people at the dealership was awesome. Tracy explained in detail all the features and how visited I purchase a KIA Sorento. I've got to tell you, the people at the dealership was awesome. Tracy explained in detail all the features and how to use them. He also connected the blue-tooth feature with my phone for me. Now, how nice is that? I had already bought the Sorento and he still took time to do this and go through the details again. He was so nice and friendly, by the time I left, he felt just like family. I also need to give a big thumbs up for Mike. He was like an advocate to help me get the best price possible and he was so pleasant to do business with. Every process seemed to run smooth and fairly quick. I highly recommend the Franklin KIA dealership. More

Great experience. I went in to buy a newer vehicle. Skip was very helpful and patient with us. He wanted to make sure we were happy with the vehicle we were getting. Once we purchased, he explained h Skip was very helpful and patient with us. He wanted to make sure we were happy with the vehicle we were getting. Once we purchased, he explained how to operate all the various features. Would recommend this dealership to anyone. We had a price in mind after selecting the Sorento we wanted and they were able to meet that price. Very friendly atmosphere but not pushy. More

Was looking for a vehicle that would give us better gas mileage. Kurtz was very helpful and patient with us. Everyone was very friendly. Did not give price a 5 for I feel they could have gave us more cost mileage. Kurtz was very helpful and patient with us. Everyone was very friendly. Did not give price a 5 for I feel they could have gave us more cost breaks as they are trying to reach a goal in sales for being a new store in their new location. For the car it drives like a dream and so far we are enjoying it. Have told others they need to go check out the Kia Cars for they have a lot to chose from. More

This is the 2nd Kia I have purchased and the customer service was great and they met my needs with price and weren't too pushy. I have shopped around alot and I received the best customer service and pri service was great and they met my needs with price and weren't too pushy. I have shopped around alot and I received the best customer service and price here. I will refer to friends and family fit sure. More

As the 8th people to buy a car at Carnival KIA of Franklin. We had a great time with Brad our sales man. After some lost communication all is well, Brad tock care of the issues as soon as he could. I Franklin. We had a great time with Brad our sales man. After some lost communication all is well, Brad tock care of the issues as soon as he could. If you want to get an early Christmas present go meet Santa (Brad) at the new Carnival KIA of Franklin and get an awesome new car. More