Greenway Kia of Rivergate

⭐ Review for Greenway Kia of Rivergate — 1536 Gallatin Pike N, Nashville, TN 37115 I am writing this review not out of spite, but out of heartbreak and frustration — and with the hope that no other fam Pike N, Nashville, TN 37115 I am writing this review not out of spite, but out of heartbreak and frustration — and with the hope that no other family has to go through what mine did at Greenway Kia of Rivergate, located at 1536 Gallatin Pike North, Nashville, TN 37115. When my son and his wife welcomed twins, along with their toddler under two, they were suddenly in desperate need of a safe, reliable vehicle that could hold three car seats. I explained our situation in detail. I told the salesperson how important it was — that we could not risk these babies being stranded on the side of the road. I trusted them. And they betrayed that trust. 💔 The first vehicle — a Hyundai Palisade Within weeks of buying it, the motor went out. Completely failed. A brand-new chapter of life for our family, and instead of helping us, the dealership refused to take responsibility. No help, no support, no compassion. 💔 Trying again — because I have integrity Even after that, I did the right thing. I went back to them — the same people who sold me the failing vehicle — and swapped it out, asking only that they give me a little more than what another dealership would, because they knew the situation and they knew what they’d sold me. I wanted to believe they would make it right. 💔 But heartbreak struck again A few months later, the second vehicle’s motor also failed. The only thing that saved us financially was the extended warranty I purchased — not anything they did for us. And now, here we are again: The bearings are failing, damaging the fan blades, and the repair will cost over $2,000. ❗ No family should go through this This dealership does not stand behind their vehicles. They do not properly inspect what they sell. They do not show honesty, empathy, or any real sense of responsibility. I have done everything on my end with honesty and integrity, and it breaks my heart to say this, but: I would not buy a piece of gum from this place, and I pray no one else has to experience what we did. More

I had a fantastic experience at Greenway KIA and their prices were only beaten their hospitality and kindness. Big thank you to Dawn for always being so welcoming! prices were only beaten their hospitality and kindness. Big thank you to Dawn for always being so welcoming! More

Service was quick; walk-ins welcome; staff was friendly and helpful; five-stars all around. and helpful; five-stars all around. More

Our car buying experience was very pleasant. Everyone was very friendly and the process was faster than expected. Everyone was very friendly and the process was faster than expected. More

Everyone was super nice, quick, helpful above and beyond. Great experience. Good more than I asked or brought the car in for. Appreciated the car being washed too. Great experience. Good more than I asked or brought the car in for. Appreciated the car being washed too. More

Greenway service department is always professional and friendly! They are always happy to see me! Service Department has been taking great care of my Kia’s since 2011! friendly! They are always happy to see me! Service Department has been taking great care of my Kia’s since 2011! More

have been with this dealership for the last 3 years and they have been great! they have been great! More

I had a recall type of issue that was taken care promptly. Very pleased with the service promptly. Very pleased with the service More

I enjoy coming to greenway Kia of Rivergate the people there are very nice and helpful. I will use them for my car need. there are very nice and helpful. I will use them for my car need. More

Low pressure and friendly sales team. Dwayne and the finance manager listened to my needs and worked to find the best options for my budget. Dwayne and the finance manager listened to my needs and worked to find the best options for my budget. More