Greenway Nissan of Florence

Shae Tucker saved the day! I walked in mostly knowing what I wanted and I stood there for about 10 min with no one greeting me. I had considered leaving and going somewhere else. Shae saw this despite working with another customer and made sure to come and greet me and let me know she’d help me as soon as she was done with her current customer. Her knowledge was great and she was open and honest. She was a real pleasure to work with and I would like to buy all my vehicles from her going forward.

Astonishingly ineffective!!! Wife hit a deer with her vehicle over the holidays and went to this dealership to get a new one. Dealership pulled the old: Bait and switch on her!!! Told her to pull funds for a down payment and then gave her the monthly amount of her new note. She returned to the dealership cash in hand with her down payment and they changed the whole deal on her steering her towards a different older vehicle with higher payments. A trick older then baseball!! These folks have a limited number of financing options and that is why they pull these games. Of course they don't advertise that nor warn you of it as you walk in the door of their dealership. Ultimately she left without buying anything and seriously stressed. The future of this industry is all online and we have dealerships such as this one to thank for it!!!

Shae Tucker was very impressive on her knowledge of the Armada that I purchase. She went over a lot of the details of the Armada. Shae made the purchase very enjoyable . I would definitely give her the 5 star rating she deserves. Thank You Shae Barry Hill

I bought a Murano two months ago , I had a Nissan Rouge I only drove around 70k miles the reason I want to a new one is because I want a one which can automatically stop when it needed. So went there told the sales man what I am exactly looking for then got a 2020 murano which was said has the function I want. We test drive it works fine got a little scared though with the way slow down, but the sales guy told me as long as there is a car in front of me it will automatically stop , thrilled to get the car I wanted been driving fine until my trip to Florida, it drove fine on the way there it stop automatically every one so I got less alert of it cause it works perfect, but on the way back home it quit working, i was getting closer to a red light and there was two or three cars in front me waiting, the cruise I put is 60 miles and it slow down when I get closer the van front of me so I thought it will stop automatically just like used to ,but I was wrong when I feel it’s not stop I tried to mash the breaker but it’s too later I bumped the van , lucky I am there is not damage caused to the other car but mines got a little shatter in the front, since no big damage no body hurt I drove home . The next three hours the cruise still works but I got scared so don’t want to test if it will automatically stop.when we got home my husband said it’s very small damage we just took to the local body shop to fix so we got it fixed then I took the dealership today for checking the sensor see what is wrong with it and I was told they can’t do anything for me that car is not designed for automatically stop it will only automatically stop in some emgency circumstances what completely different story with what the sales guy told me. Feeling angry and upset, if I was told at the first beginning I won’t buy this car and if the technical not get that point I can wait another year . I put the review here is not just a complaint it’s also a reminder for anyone want a new car has the functions like I wanted don’t gobekice what they told you and rely on it. I am lucky the accident happened in the slow speed two lane road if it happened in the highway with high speed I can get killed because of this.

MJ WAS AWESOME SHE TOOK GOOD CARE OF MY SON. She was delight to work with. She got my son rolling in 3 hours.Thanks

Marjorie Jackson does a great at Greenway Of Nissian. I would definitely recommend using the location in Florence and recommend Marjorie Jackson for outstanding customer service.

Terrible service experience. Service reception gave me no idea of timeframe. Car was finished and service reception had not even got approval from fleet company.

Everyone I dealt with was very friendly, courteous and professional. They went out of their way to make me feel comfortable in purchasing a new Nissan Murano Platinum. They answered all my questions to my satisfaction. I did not feel any pressure in negotiating for the purchase. Steven Larimore, sales rep., was very helpful and exceeded my expectations. He called me the day after the purchase to see if I had any questions or needed any help with the new car. Alechai was also very friendly and helpful. My thanks to all of them. I would not hesitate to recommend the dealership to anyone interested in purchasing a new NIssan. I traded in a 2017 Murano which was serviced at the dealership and received outstanding service from their service department. Jerry

The Service Dept are always helpful and friendly. They answer all of my question and they get my car in and out in no time . They explain if they have or haven’t found anything and show how they can fix it and how much it will cost. I highly recommended the service Dept.

My recently deceased father purchased a new truck from this dealer 3 months before he passed away. They offered the widow 50% of what he originally paid and $5000 below the Kelley Blue Book dealer value which three other dealerships had offered. They stood to make $13k off of essentially loaning it to my dad for a few months and then would have made about another $10k off of the next person to buy it. No apologies for the offensively low offer were made and it was apparent the salesman was trying to take advantage of two grieving women he assumed were too stupid to shop around and do their homework.