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Greg Lair GMC

Amarillo, TX

Overview
Employees
Reviews
Vehicles
4.7
239 Reviews
Greg Lair GMC is a locally owned and operated dealership serving West Texas for over 30 years. We have great people, great products, and are the Exclusive Home of the Lifetime Powertrain Warranty. Come see us today!
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16200 Interstate 27

Amarillo, TX

79015

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Showing 239 reviews

April 03, 2026

Excellent service. Timely process courteous employees. Never feel talked down to My car is a 2017 model & still looks good More

by robmar11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2026 -

Greg Lair GMC responded

Thank you for your wonderful review, Rob! We’re happy to hear that you had an excellent experience with us at Greg Lair Buick GMC. It’s great to know that our courteous employees made you feel valued, and we're glad your 2017 model is still looking fantastic. We appreciate your feedback and hope to see you again soon! Best, The Greg Lair Buick GMC Team

April 03, 2026

They have always treated us with great service! The people who work there take pride in their work. More

by rraiderparent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2026 -

Greg Lair GMC responded

Thank you for your kind words! We truly appreciate your recognition of the great service and pride our team at Greg Lair Buick GMC takes in their work. We look forward to seeing you again soon! Best, The Greg Lair Buick GMC Team

April 02, 2026

i was hoping for updates, more regularly and i thought it took longer than it should’ve, so far so good on truck More

by randygraphenteen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Braddock
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2026 -

Greg Lair GMC responded

Thank you for your feedback, Randy. We appreciate your insights regarding communication and timing during your experience at Greg Lair Buick GMC. Keeping customers informed is a priority, and your comments will be taken into account as we continue to improve. It’s great to hear that your truck is doing well! If you have any further concerns or need assistance, please feel free to reach out. Best, The Greg Lair Buick GMC Team

April 02, 2026

JP has been very professional and also very patient and helpful with all my many questions. He stayed late to take care of us the day we bought our car! I would highly recommend JP!!! More

by Kaykaylarry
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JP Gwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2026 -

Greg Lair GMC responded

Thank you for your wonderful review! We’re glad to hear about your positive experience with JP at Greg Lair Buick GMC. His dedication to providing excellent service truly makes a difference. We appreciate your recommendation and look forward to assisting you again in the future! Best, The Greg Lair Buick GMC Team

April 02, 2026

Great experience! thank you for all your help. love my new car! Really appreciate it. More

by afranklin0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Foote
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2026 -

Greg Lair GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Greg Lair Buick GMC and that you love your new car. We appreciate your kind words and look forward to assisting you again in the future! Enjoy your ride! Best, The Greg Lair Buick GMC Team

April 01, 2026

We arrived early and we were taken care of anyway. They were very quick and even the gentleman that sold us the vehicle stopped by the waiting room to say Hi! Very professional and great customer ser More

by ebowers0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Moore
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Apr 02, 2026 -

Greg Lair GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you arrived early and were still taken care of promptly during your visit to Greg Lair Buick GMC. It’s great to know that our staff, including the gentleman who sold you the vehicle, made it a point to stop by the waiting room to say hi. Your feedback means a great deal to us, and our team looks forward to serving you again in the future! Best, The Greg Lair Buick GMC Team

April 01, 2026

Every time I bring a vehicle in for a oil change and rotate the tires, I tell the service people when I make the appointment and the day of my appointment that I have a service package that covers the o More

by scjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Braddock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darrick Shaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2026 -

Greg Lair GMC responded

Thank you for sharing your feedback with us. We understand your frustration regarding the service package and the charges you encountered during your visits. It's important for us to ensure that our customers receive the full benefits of their service packages. We encourage you to reach out to Greg Lair Buick GMC directly so we can address this issue and clarify your package coverage. Your input is valuable, and we appreciate the opportunity to improve our service. Best, The Greg Lair Buick GMC Team

April 01, 2026

They’re all helpful every time I take my truck in for servicing. I have always been treated me with respect. More

by jbeevers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Gwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2026 -

Greg Lair GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the service you received for your truck at Greg Lair Buick GMC. It's great to hear that we have consistently treated you with respect and provided helpful service. We look forward to seeing you again for your next visit! Best, The Greg Lair Buick GMC Team

March 30, 2026

Darrick was professional and courteous. Great service. Was very pleased with second visit time service at Greg Lair. More

by roadbosstx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2026 -

Greg Lair GMC responded

Thank you for your kind words! We appreciate your feedback and are glad to hear that you were pleased with the service during your second visit to Greg Lair Buick GMC. Our team strives to provide professional and courteous service, and it's wonderful to know that Darrickmet your expectations. We look forward to welcoming you back soon! Best, The Greg Lair Buick GMC Team

March 30, 2026

Greg Lair made car buying so easy and hassle free! The people I dealt with were kind, patient, easy to talk to, and went above and beyond for me. I am very happy I bought my car from them and would re More

by kelly.burgess0963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braden Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Foote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake: five stars
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Mar 30, 2026 -

Greg Lair GMC responded

Thank you for your wonderful review, Kelly! We’re thrilled to hear that your car buying experience at Greg Lair Buick GMC was easy and hassle-free. Our team takes pride in providing exceptional service, and it’s fantastic to know that you felt supported throughout the process. We appreciate your recommendation and look forward to assisting you again in the future! Best, The Greg Lair Buick GMC Team

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