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Greg Lair GMC

Amarillo, TX

Overview
Employees
Reviews
Vehicles
4.7
238 Reviews
Greg Lair GMC is a locally owned and operated dealership serving West Texas for over 30 years. We have great people, great products, and are the Exclusive Home of the Lifetime Powertrain Warranty. Come see us today!
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16200 Interstate 27

Amarillo, TX

79015

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Showing 238 reviews

February 26, 2026

Always easy to schedule, readily available, answers my questions and does a great job servicing my vehicle. More

by parajim22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2026 -

Greg Lair GMC responded

Appreciate you taking the time to leave this great review! It’s wonderful to hear about your positive experience at Greg Lair Buick GMC. The team is committed to delivering excellent service, and it’s fantastic to know your expectations were met. Looking forward to assisting you again in the future! Best, The Greg Lair Buick GMC Team

February 26, 2026

was told oil changes were free while I owned the vehicle--cost me over $120! More

by boblindawilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry Braddock
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2026 -

Greg Lair GMC responded

Thank you for sharing your experience. We appreciate your feedback regarding the oil change service at Greg Lair Buick GMC. We want to understand your concerns better and encourage you to reach out to us directly. Our goal is to ensure transparency and satisfaction for all our customers. Please contact us to address your concerns. Your satisfaction is important to us. Best, The Greg Lair Buick GMC Team

February 26, 2026

Respectfull. Helps expedite repairs & service. Keep customer informed of due maintenance. Clean work area and waiting room. More

by jeep5us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2026 -

Greg Lair GMC responded

Sincere thanks for this generous feedback! We appreciate your kind words about our service and commitment to keeping customers informed at Greg Lair Buick GMC. It's great to hear that you found our work areas clean and our team helpful. We look forward to assisting you again in the future! Best, The Greg Lair Buick GMC Team

February 26, 2026

Love the online appointment, scheduling and the follow up emails of reminders. Have always had prompt service and Terri will recommend items needed for the car. He always talks to me before going ahead with More

by prrocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby Lair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2026 -

Greg Lair GMC responded

Your kind review is greatly appreciated! It’s wonderful to hear that the online appointment scheduling and follow-up reminders have been helpful. Terri’s proactive approach in recommending services and keeping you informed clearly made a difference. At Greg Lair Buick GMC, providing prompt service in a welcoming atmosphere is always the goal, and it’ll be a pleasure to see you again soon! Best, The Greg Lair Buick GMC Team

February 26, 2026

Courteous professional took time to make sure I understood what options the vehicle had spent time making sure I was satisfid More

by chilidog320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Britin Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Foote
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2026 -

Greg Lair GMC responded

Delighted to receive such a positive review! Your kind words about the courteous and professional team at Greg Lair Buick GMC are truly appreciated. It’s wonderful to know they took the time to explain all your vehicle’s options and that your experience was satisfying. Looking forward to serving you again in the future! Best, The Greg Lair Buick GMC Team

February 26, 2026

They worked me in without an appointment, diagnosed the problem and ordered the part. They explained everything and were very professional. More

by larrylincycomb53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2026 -

Greg Lair GMC responded

Thank you for your wonderful review, Larry! We're glad to hear that our team at Greg Lair Buick GMC was able to assist you promptly and professionally. It's great that we could diagnose the issue and keep you informed throughout the process. We appreciate your feedback and look forward to seeing you again! Best, The Greg Lair Buick GMC Team

February 25, 2026

Same day service, satisfactory results, good communication and follow up. Recommend the service center for additional service needs. More

by Djm1620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2026 -

Greg Lair GMC responded

Thank you for your wonderful review! We're delighted to hear that you had a positive experience with our service center at Greg Lair Buick GMC. We appreciate your recommendation and look forward to assisting you with any future service needs. Please don’t hesitate to reach out if you need anything else! Best, The Greg Lair Buick GMC Team

February 24, 2026

This place was amazing! I had such a horrible mindset going in here due to the horrible experience at Texas Dodge here in Amarillo. But let me tell you did Greg Lair come th More

by MAG31085
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Britin Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Foote
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2026 -

Greg Lair GMC responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience at Greg Lair GMC, especially after your previous experience elsewhere. It’s great to know that Junior and William provided you with the support and service you deserved while purchasing your new 2026 GMC Terrain. We appreciate your recommendations and can’t wait to assist you again in the future! Safe travels in your new vehicle! Best, The Greg Lair Buick GMC Team

February 23, 2026

Darrick is always helpful. Gets us right in and does a fantastic job! Darrick communicates like an all star! More

by office32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2026 -

Greg Lair GMC responded

Thank you so much for your kind words! We’re glad to hear that Darrick has provided you with such excellent service at Greg Lair Buick GMC. Our team appreciates your feedback, and we look forward to seeing you again soon! Best, The Greg Lair Buick GMC Team

February 20, 2026

Everyone there was friendly, professional, and knowledgeable about the GMC vehicles. The dealership was clean and in good order. More

by onebear35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Foote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Lair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Moore.
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Feb 21, 2026 -

Greg Lair GMC responded

Thank you for your fantastic review! We're thrilled to hear that you found our team at Greg Lair Buick GMC to be friendly, professional, and knowledgeable about our GMC vehicles. We take pride in maintaining a clean and welcoming dealership. We appreciate your feedback and look forward to seeing you again soon! Best, The Greg Lair Buick GMC Team

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