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Greg Lair GMC

Amarillo, TX

4.7
238 Reviews
Greg Lair GMC is a locally owned and operated dealership serving West Texas for over 30 years. We have great people, great products, and are the Exclusive Home of the Lifetime Powertrain Warranty. Come see us today!
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16200 Interstate 27

Amarillo, TX

79015

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Showing 238 reviews

May 23, 2026

No hassle, no haggle, easy to deal with. Good selection, knowledgeable about their products. Over all great experience More

by evan_bradley12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Britin Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2026 -

Greg Lair GMC responded

Evan, thank you for your review! It is amazing to hear that you had a hassle-free experience at Greg Lair Buick GMC. Our team takes pride in providing a great selection and being knowledgeable about our products. We appreciate your kind words and look forward to assisting you again in the future! Best, The Greg Lair Buick GMC Team

May 23, 2026

The service staff were friendly and helpful. The waiting area is very clean and quite. More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2026 -

Greg Lair GMC responded

Thank you for your kind words, Brad! We’re thrilled to hear that you found our service staff friendly and helpful, and that you appreciated our clean and quiet waiting area. Your feedback means a lot to us at Greg Lair Buick GMC. We look forward to welcoming you back on your next visit! Best, The Greg Lair Buick GMC Team

May 22, 2026

Worst customer service! ! They take forever to fix anything and blame GM for it!! we not recommend More

by edgar.basketball23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Braddock
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2026 -

Greg Lair GMC responded

Thank you for your feedback, Edgar. We understand your concerns regarding the repair timeline and the experience during your service visit. At Greg Lair GMC, we strive to ensure vehicles are diagnosed and completed as efficiently as possible. Please contact us directly so we can take a closer look at your situation. We are committed to strengthening turnaround time and consistency in service delivery. Best, The Greg Lair Buick GMC Team

May 21, 2026

Robin showed me a few trucks that I liked when they were close to closing. They stuck with me after hours to get the deal I wanted More

by sjleatherwood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Britin Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Foote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Greg Lair GMC responded

Thank you for your fantastic review! We truly appreciate your kind words about Robin and our team at Greg Lair Buick GMC. Our team is glad to hear that you found the trucks you liked and that our staff went the extra mile to ensure you got the deal you wanted. We look forward to seeing you again for any of your future vehicle needs! Best, The Greg Lair Buick GMC Team

May 21, 2026

Very friendly and knowledgeable I will recommend my family and friends to buy from you. More

by genejolly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JP Gwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Foote
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Greg Lair GMC responded

Thank you for your kind words, Gene! We appreciate your feedback and are thrilled to hear that you found our team at Greg Lair Buick GMC friendly and knowledgeable. Your recommendations mean a lot to us. We look forward to assisting you and your family and friends in the future! Best, The Greg Lair Buick GMC Team

May 19, 2026

I could not have found a better dealship to go to if I tried. They are truly the best service department around. Service was done right and very fast. More

by larrymc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britin Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Foote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2026 -

Greg Lair GMC responded

Thank you for your wonderful review, Larry! We are thrilled to hear that you had such a positive experience with our service department at Greg Lair Buick GMC. We strive to provide fast and reliable service, and it's great to know we met your expectations. Looking forward to seeing you again for your future automotive needs! Best, The Greg Lair Buick GMC Team

May 19, 2026

Had a great experience worked with some great people there. I would recommend them for any of your needs. More

by bobherring32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Britin Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Foote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Lair
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2026 -

Greg Lair GMC responded

Thank you for your kind words, Bob! We’re glad to hear that you had a great experience with us at Greg Lair Buick GMC. Our team works hard to provide excellent service, and your recommendation means a lot. We look forward to assisting you with any of your needs in the future! Best, The Greg Lair Buick GMC Team

May 18, 2026

Nice folks. They made a little error on the charge for my oil change but quickly acknowledged and fixed it More

by goldwingrussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Foote
4.0
This rating includes all reviews, with more weight given to recent reviews.
Darrick Shaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Miskimen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2026 -

Greg Lair GMC responded

Thank you for your feedback, Russell! We’re glad to hear that we quickly acknowledged and fixed the billing error for your oil change. We appreciate your understanding and hope to see you again soon at Greg Lair Buick GMC! Best, The Greg Lair Buick GMC Team

May 18, 2026

Fast friendly service, minimum wait time on service. Wait area is clean quiet and the complementary refreshments are a plus. Everyone is friendly without you feeling any pressure for anything. I wish I More

by drtrayl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby Lair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2026 -

Greg Lair GMC responded

Thank you for your wonderful review! We’re excited to hear that you experienced fast and friendly service at Greg Lair Buick GMC. It’s great to know that you enjoyed our clean and quiet wait area, along with the complimentary refreshments. Our team truly appreciates your kind words and wishes you had joined us sooner, too! We look forward to seeing you again for your future visits! Best, The Greg Lair Buick GMC Team

May 17, 2026

The entire staff at Greg Lair were attentive and helpful. I was in and out of the service department in less than 30 minutes. Genia in the service office was especially courteous and accommodating. Great cus More

by rfeerer22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Genia
May 18, 2026 -

Greg Lair GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience at Greg Lair Buick GMC. It’s great to know that our team, especially Genia, was able to provide you with attentive and courteous service. We appreciate your feedback and look forward to seeing you again soon! Best, The Greg Lair Buick GMC Team