Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Greg Lair GMC

Amarillo, TX

Overview
Employees
Reviews
Vehicles
4.7
372 Reviews
Greg Lair GMC is a locally owned and operated dealership serving West Texas for over 30 years. We have great people, great products, and are the Exclusive Home of the Lifetime Powertrain Warranty. Come see us today!
Contact Dealership

16200 Interstate 27

Amarillo, TX

79015

Directions

Filter Reviews by Keyword

truck Greg Lai trade in kelly blue book test drive

By Type

Showing 373 reviews

August 15, 2026

Very prompt service. No waiting to see the serviceman. Derrick was very courteous. Called me when car was ready & he visited with me when I picked up More

by carolynhcanon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 15, 2026 -

Greg Lair GMC responded

Thank you for your kind words, Carolyn! We are thrilled to hear about your positive experience with our service team. Derrick truly values customer interactions, and we appreciate you highlighting his courteousness. We look forward to seeing you again for your next service! Best, The Greg Lair GMC Team

August 14, 2026

I was very disappointed that I had to wait almost 2. 5 hrs to get my oil changed. More

by yesenia.h.lopez
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 14, 2026 -

Greg Lair GMC responded

Thank you for your feedback, Yesenia. We understand that a long wait time can be frustrating, and we appreciate you bringing this to our attention. Your experience is important to us, and we encourage you to reach out to us at Greg Lair GMC directly so we can disucss your concerns more thoroughly. We hope to have the opportunity to serve you better in the future. Best, The Greg Lair GMC Team

August 14, 2026

Darrick answered my original call. He listened to my concerns and addressed them. Upon my arrival, Terry got my vehicle right in, made sure to again address my concerns and repaired More

by strick40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 14, 2026 -

Greg Lair GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Darrick and Terry provided you with excellent service and addressed your concerns. At Greg Lair GMC, we strive to ensure every experience is a great one. Our team appreciates your feedback and look forward to seeing you again soon! Best, The Greg Lair GMC Team

August 13, 2026

Been coming to Greg Lair for over 13 years and always have a stress free experience when buying or Getting service! More

by holdenpersefield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britin Morrison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Dockins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 14, 2026 -

Greg Lair GMC responded

Thank you for your kind words, Holden! We appreciate your loyalty to Greg Lair GMC over the past 13 years. It's great to hear you've consistently had a stress-free experience with us, both in buying and servicing your vehicle. We look forward to serving you for many more years to come! Best, The Greg Lair GMC Team

August 12, 2026

Great customer service----always taking care of us and making sure we are informed!! Prompt and on time! More

by zurick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 13, 2026 -

Greg Lair GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the great customer service you received at Greg Lair GMC. It's our goal to keep our customers informed and satisfied, and we're glad to hear that we met your expectations. We look forward to serving you again in the future! Best, The Greg Lair GMC Team

August 12, 2026

We don't buy or service anywhere else! Both our Terrains were bought there and we depend on their great service. Always friendly and helpful. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 13, 2026 -

Greg Lair GMC responded

Sharon, thank you for your wonderful review! We are delighted to hear that you and your family rely on Greg Lair GMC for both your GMC Terrain purchases and service. Our team takes pride in providing friendly and helpful service, and we truly appreciate your loyalty. We look forward to seeing you again for your future needs! Best, The Greg Lair GMC Team

August 11, 2026

We had a wonderful experience working with JP! He was friendly, professional, knowledgeable, & made the entire vehicle-buying process easy & stress-free. Highly recommend him! More

by DM95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JP Gwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 11, 2026 -

Greg Lair GMC responded

Thank you for your lovely review! We’re thrilled to hear that you had a wonderful experience working with JP at Greg Lair GMC. It’s great to know that he made the vehicle-buying process easy and stress-free for you. We appreciate your recommendation and look forward to assisting you again in the future! Best, The Greg Lair GMC Team

August 10, 2026

Terry and his crew in the service dept has been a pleasure to work with and always puts your needs and concern's first. More

by ch2jck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britin Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Foote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 10, 2026 -

Greg Lair GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about Terry and our service department team. It’s always our goal at Greg Lair GMC to put our customers' needs first. We look forward to assisting you again in the future! Best, The Greg Lair GMC Team

August 10, 2026

Professional service and so fast, only waited thirty minutes for an oil change !! Great service !! More

by lillyelyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 10, 2026 -

Greg Lair GMC responded

Thank you for your amazing review, Lilly! We’re glad to hear that you received professional and fast service at Greg Lair GMC during your oil change. We appreciate your feedback and look forward to serving you again in the future! Best, The Greg Lair GMC Team

August 10, 2026

They got my pickup in on time and out as promised. I can't ask for anything better. More

by dudley1
Recommend Dealer
Yes
Employees Worked With
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 10, 2026 -

Greg Lair GMC responded

Thank you for your kind words! We’re so glad to hear that your pickup was serviced on time and met your expectations. At Greg Lair GMC, we strive to provide the best experience for our customers. We look forward to seeing you again! Best, The Greg Lair GMC Team

1
...
4
5
6
...
38