Back

Greg Lair GMC

Amarillo, TX

4.7
373 Reviews
Greg Lair GMC is a locally owned and operated dealership serving West Texas for over 30 years. We have great people, great products, and are the Exclusive Home of the Lifetime Powertrain Warranty. Come see us today!
Contact Dealership

16200 Interstate 27

Amarillo, TX

79015

Directions

Filter Reviews by Keyword

By Type

Showing 373 reviews

August 10, 2026

Had a 9:00 appointment but dropped it off before 8 to make it easy. Don’t get my vehicle back until almost 5, having to leave guests at my house to do so. For an oil change, tire rotation and spark plugs More

by cbeard67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry Braddock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2026 -

Greg Lair GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the length of time it took to complete your service for the oil change, tire rotation, and spark plugs. We appreciate your feedback as it helps us improve our processes at Greg Lair GMC. If you’d like to discuss your experience further, please feel free to reach out to us directly. We hope to provide a better experience in the future. Best, The Greg Lair GMC Team

August 10, 2026

The Team is Great! We use them all the time. I have been using them for over 10 years. 5 Stars all the way! More

by johnluciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby Lair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2026 -

Greg Lair GMC responded

Thank you so much for your kind words, John! We truly appreciate your loyalty to Greg Lair GMC over the past 10 years. It's wonderful to hear that you have consistently had great experiences with us. We look forward to serving you for many more years to come! Best, The Greg Lair GMC Team

August 09, 2026

I had an oil change and filter… oil air and cab filter…… $244 come on man, really? Walmart less than 1/2 that. U bought a new truck from you. I think your customer deserves a little better deal. More

by rogdturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Morrison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Green
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Hendricks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Britin Morrison
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Foote
4.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Braddock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2026 -

Greg Lair GMC responded

Thank you for taking the time to provide your perspective. We understand your concerns about the cost of the oil change and the two filter replacements, particularly when compared with the pricing you referenced elsewhere. Your feedback allows Greg Lair GMC to consider how maintenance pricing is communicated to customers who have chosen to purchase and service their trucks with us. We invite you to reach out to us directly if you would like to discuss your invoice in more detail. Our team values our customers’ business and remains committed to providing transparent information about recommended maintenance and associated costs. Best, The Greg Lair GMC Team

August 08, 2026

I traded for a GMC Canyon , JP was my salesman he was knowledgeable, spent time explaining the details and was patient. My experience was enjoyable More

by saltwater60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JP Gwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Foote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Braddock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Darrick Shaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2026 -

Greg Lair GMC responded

Thank you for your positive review! We’re pleased to hear that you had an enjoyable experience at Greg Lair GMC while trading for your GMC Canyon. It’s great to know that JP took the time to provide you with all the details and assistance you needed. We appreciate your feedback and look forward to serving you again in the future! Best, The Greg Lair GMC Team

August 08, 2026

Every one was so friendly and helpful Stephanie was the best! Hands down thank yall More

by eddiemedellin80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Britin Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Lair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2026 -

Greg Lair GMC responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our team, especially Stephanie. It’s great to hear that you had a positive experience with us at Greg Lair GMC. We look forward to seeing you again soon! Best, The Greg Lair GMC Team

August 07, 2026

Service was very good. Greeted when first arrived. Within a couple of minutes they were taking my truck back for service. Was greeted inside the dealership quickly. Had a More

by randalsanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Gwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2026 -

Greg Lair GMC responded

Thank you for your kind words, Randal! We are thrilled to hear that you had a great experience at Greg Lair GMC. It's wonderful to know that our team was able to assist you promptly and answer all your questions. We appreciate your feedback and look forward to seeing you again soon! Best, The Greg Lair GMC Team

August 06, 2026

I’ve been very satisfied with the Greg Lair Service Dept so far and have no complaints. 👍🏻👍🏻 More

by roberson2651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2026 -

Greg Lair GMC responded

Thank you for your positive feedback, Roberson! We’re thrilled to hear that you are satisfied with the service at Greg Lair GMC. Your support is appreciated, and we look forward to assisting you in the future! Best, The Greg Lair GMC Team

August 06, 2026

The best experience I have had buying a vehicle Stephanie was very knowledgeable and helpful, easy to work with More

by gclinto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Britin Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2026 -

Greg Lair GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had the best experience buying a vehicle at Greg Lair GMC. It's great to know that Stephanie provided you with knowledgeable and helpful service. We appreciate your feedback and look forward to assisting you again in the future! Best, The Greg Lair GMC Team

August 06, 2026

We had a pickup that the repairs were complete, my parents were going to Amarillo so they were going to pick up the truck, when going over the overpass to get to Greg Lair, with all the construction t More

by eddiec.womack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2026 -

Greg Lair GMC responded

Thank you for sharing your experience with us, Eddie. We understand your frustration regarding the lack of assistance your parents received while trying to address the flat tire issue. It’s important to us that our customers feel supported, especially in challenging situations like this. We appreciate your loyalty to Greg Lair GMC and would like to address your concerns. Please feel free to reach out to us directly so we can discuss this further. Thank you for your feedback, and we hope to improve your experience in the future. Best, The Greg Lair GMC Team

August 05, 2026

Easy to make an appointment with a friendly service agent and fast service right on schedule. More

by gall7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2026 -

Greg Lair GMC responded

Thank you for your review! We appreciate your kind words about our friendly service and prompt appointments at Greg Lair GMC. It's great to hear you had a positive experience, and we look forward to serving you again! Best, The Greg Lair GMC Team

...
6
...