Joshua Ryoo

Initially, we came down to look at a used 2025 Palisade. We wanted time to review the car and even test drove it. We needed better towing than our current tow vehicle. We were concerned about the low gas mi We wanted time to review the car and even test drove it. We needed better towing than our current tow vehicle. We were concerned about the low gas mileage. Then Josh recommened a 2026 Palisade Hybrid. We got 4000 pound towing capacity and no gas use for in city driving. A win all around. More

by barryglasford Verified Customer Verified Customer

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I satisfied all support from Gregory Hyundai. Dealer Joshua is wonderful for my purchasing Hyundai Tucson. Dealer Joshua is wonderful for my purchasing Hyundai Tucson. More

by admin79 Verified Customer Verified Customer

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I had a great experience purchasing my car from this dealership. From the beginning, the staff was friendly and professional. dealership. From the beginning, the staff was friendly and professional. More

by jrpza777 Verified Customer Verified Customer

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Good dealership, the staff is good and friendly. Me and my husband felt comfortable dealing with them. Me and my husband felt comfortable dealing with them. More

by layla.taha78 Verified Customer Verified Customer

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Overall great experience. There were some surprises during financing since it was a buy back vehicle. They were easily overcome though. There were some surprises during financing since it was a buy back vehicle. They were easily overcome though. More

by jason.t.gallo Verified Customer Verified Customer

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They treat you like you are family purchase a Acura 2010 and was nice. Had no issue with driven the car and was nice. Had no issue with driven the car More

by jblt27 Verified Customer Verified Customer

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Dear General Manager, I am writing to express my deep disappointment regarding my recent purchase of a 2026 Hyundai Kona from your dealership. When I purchased the vehicle, I was informed that there w disappointment regarding my recent purchase of a 2026 Hyundai Kona from your dealership. When I purchased the vehicle, I was informed that there was an open recall requiring a replacement part. I was told the repair would take approximately 10 days to two weeks before I could take delivery of the vehicle. Based on that information, I agreed to move forward with the purchase. Since then, I have received very little communication. I had to repeatedly contact the dealership myself just to ask for updates, and each time I received different or vague answers. Today, I visited the dealership in person seeking a clear timeline. Instead of receiving one, I was told that it could take another two or even three months before the vehicle would be available. Had I been told this before signing the paperwork, I would not have purchased this vehicle. Meanwhile, I have already started making loan payments and paying for insurance on a vehicle that I have never been able to drive. What was even more upsetting was the way I was treated during today’s visit. During a phone conversation with another manager, I was accused of “lying” when I was simply explaining what I had been told during the sales process. I also overheard the manager instructing another employee to “kick them out” if I did not calm down. Being spoken to this way, especially as a customer who is simply asking for honest information, was shocking and completely unacceptable. I understand that recall repairs can sometimes cause delays, and I do not blame the dealership for circumstances beyond its control. However, I do expect honesty, transparency, consistent communication, and respectful treatment. Unfortunately, none of those expectations have been met. I respectfully request that you review my experience, investigate how this situation was handled, and contact me as soon as possible with: * A clear and honest update regarding the status of my vehicle. * An explanation of why I was given conflicting information throughout the process. * A resolution that is fair, considering that I am paying for a vehicle I have not received. * A response regarding the unprofessional treatment I experienced during my visit. I hope your dealership values its customers and will take this complaint seriously. I look forward to hearing from you soon and hope we can resolve this matter professionally. More

by shah_eli_shah Verified Customer Verified Customer

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They're the best - handled the service and recall promptly, letting us know it would take a few hours. promptly, letting us know it would take a few hours. More

by m.levin Verified Customer Verified Customer

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Get it in writing - I bought a Hyundai Ioniq 5 and was told I’d get a power charge converter so I could charge at Tesla chargers - never got it and they want over $400. Was supposed to come with the car. told I’d get a power charge converter so I could charge at Tesla chargers - never got it and they want over $400. Was supposed to come with the car. Also, there’s a 12v battery that doesn’t get charged and is a known problem but the people at Gregory just want me to keep buying new ones. More

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Mindy was amazing and the service was great. It was a pleasant experience and I’m glad I brought my car in It was a pleasant experience and I’m glad I brought my car in More

by skroeze Verified Customer Verified Customer

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