Gregory Hyundai

Worst dealership ever!! Please dont bother with them. Told me my finance got approved but it actually didnt & I had to follow so much bec they wont bother calling & telling me its actually not approved?? Told me my finance got approved but it actually didnt & I had to follow so much bec they wont bother calling & telling me its actually not approved?? Their statements do not line up and they give false promise. Dont bother dealing with them. Bunch of liars!! More

Cisco helped me with my purchase of a 2020 Hyundai Venue last month. I absolutely love this vehicle and couldn’t be happier with the customer service at this dealership. I’ll definitely recommend Gregory Hy last month. I absolutely love this vehicle and couldn’t be happier with the customer service at this dealership. I’ll definitely recommend Gregory Hyundai in the future. More

I spoke over the phone with a lovely person named Karissa she was extremely helpful and helped me make an appointment to see the exact car that I wanted and when we got there they played no games and we coul she was extremely helpful and helped me make an appointment to see the exact car that I wanted and when we got there they played no games and we couldn’t leave the car more thank you. More

Quick and easy I worked with a nice salesman who helped me find the perfect new 2020 Tucson for my new growing family. The entire sales team was very helpful and mad I worked with a nice salesman who helped me find the perfect new 2020 Tucson for my new growing family. The entire sales team was very helpful and made the process nice and smooth. I love my new Tucson it has all the features I need and so much more. I would recommend this dealership to my family and friends for their next purchases. More

How I Felt After Getting Exceptional Service I came in with a band that had dragged off the bottom of my car. John took a look at it and then talked to me about what could have caused this pro I came in with a band that had dragged off the bottom of my car. John took a look at it and then talked to me about what could have caused this problem. After our discussion John got behind the wheel of my car and we went out for a drive in the neighborhood with John explaining to me what could not have caused the problem. He was courteous and friendly in his explanation making sure that he did not demean my knowledge but rather as a friendly teacher enlightening me to the probable cause of the problem. He drove us back to the dealership and raised my car to ensure that he was correct in his evaluation. He explained my options and was friendly and thoughtful at all times. I felt that I was being treated as a friend more than just a customer. He told me to take a seat in the waiting room and when he called me back, he had reattached the band on the car and told me that we should keep on eye on this problem. I cannot find the words to express how well I was treated. He treated me more like family than just a customer as I have seen him treat others at the dealership More

Bad service. Service department shows very low skills. Can not even recognize suspension defects . Demanding more money for just check vehicle suspension element Service department shows very low skills. Can not even recognize suspension defects . Demanding more money for just check vehicle suspension elements, while car is on the lift for oil change. My car 2011 Hyundai Elantra was under extended warranty, but they did not obtain repair confirmation, sent me repair bill to pay and convinced me to communicate almost 45 days (phone calls, email, fax) with warranty provider in order to provide coverage. Warranty provider paid in full, but was very curios what personnel Greg Hyundai have, which don't know simple procedures. Bad bad service. Boris More

Dishonest people, stay away from this place Ran my credit approved me, appraised my trade in, agreed upon a deal and 15 min before I go to get car I got a text car is sold to someone else. Next Ran my credit approved me, appraised my trade in, agreed upon a deal and 15 min before I go to get car I got a text car is sold to someone else. Next day same car still for sale but for 2k more. :). Just FYI this is the type of deal you will get here! More

A godsend dealership Once again, mechanic Ned and manager Sherry came to my rescue, performing emergency repais at THE LOWEST COST POSSIBLE for me . How can I ever thank t Once again, mechanic Ned and manager Sherry came to my rescue, performing emergency repais at THE LOWEST COST POSSIBLE for me . How can I ever thank them enough? They treat you like family. I know now that when time comes for the next car, I will look no further than this dealership. To do otherwise, would be traitorous. Love them all. More

Absolute Worst Car Buying Experience So my wife and I, looking to finally buy a truck 3 months ago, located a 2016 Tucson here online and after doing some research, decided to come here t So my wife and I, looking to finally buy a truck 3 months ago, located a 2016 Tucson here online and after doing some research, decided to come here to check it out. We liked the truck and decided to move forward with it. Well the salesman we started off with transferred us to another salesman who were discovered to be new. Additionally, I guess we came there within 2 hours of closing so needlessly, we were rushed thru the entire process. The extended warranty which is most important to me was never explained to us and most of the paperwork was rushed. I was thoroughly not pleased with my service and is now dealing with the consequences of it. Don't waste your time coming here. More

Not a good experience - at all. My wife and I bought a Hyundai Santa Fe right before Christmas 2018. Hyundai cars are great in my book, so the real hurdle was finding the right deale My wife and I bought a Hyundai Santa Fe right before Christmas 2018. Hyundai cars are great in my book, so the real hurdle was finding the right dealer. We went to Gregory Hyundai because they had the model and color we preferred. Steve, our salesman was polite and cordial (but as we all know the salesmen don’t make the important decisions). So here are the Manufacturer offers (that I was expecting to get) listed are $2500 cash back, Down payment match offer: $500 cash back, College Grad offer: $400 cash back, $50 reward card for test driving a new Hyundai, and 0% financing for 36 months. Here is what I did NOT get: • Manufacturer offer of $2500 cash back. Reason: It was $2500 cash back OR 0% financing for 36 months. Not AND. Did not see that on the fine print. • Down payment match offer: $500 cash back. You had to open some type of account one month in advanced to qualify. Did not see that on the fine print. • College Grad offer: $400 cash back. Had all the proper paperwork. No reason was given why I was not eligible for this incentive. • $50 reward card for test driving a new Hyundai. Our salesman Steve stated the dealer does not participate in the program. Here is what I got: 0% financing for 36 months. I also got a decent price for my trade-in. One person, Tony, took care of the financing the day we were there. Tony seemed very disconnected from the customers. He kept forgetting our names or calling us by the wrong names. It seems like all he cared about was having our signatures in his paperwork. He also was selling some additional service packages. When I didn’t show any interest in any of them, he seem to show some anger and didn’t understand why I was not interested. There seemed to be some strong-arm techniques because he ultimately sold us a package we didn’t want with his double talk and his “disappointment” with us. We finally finish the paper work and Steve showed us to our car after being there all afternoon. In our excitement to get our car and go home, we inspected it and found no visible damages. When we got home we notice a ding in the rear bumper. We showed it to Steve the next business day. We got a call from Barry telling us they couldn’t do anything for us. It seems like Barry was basically calling us liars. Very unfortunate for us. Lesson learned: take your phones out to take a video of the car before leaving the dealer. Overall we love the car, but the dealer is not much to be desired. In our opinion, you can find a better dealer elsewhere. More