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Greiner Ford of Casper

Casper, WY

4.8
258 Reviews

3333 Cy Ave

Casper, WY

82604

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Showing 258 reviews

October 02, 2023

Jim Swanson in the Service Department takes care of anything I need done on my vehicles. He makes everything really easy. More

by DW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Swanson
Oct 03, 2023 -

Greiner Ford of Casper responded

We're happy to hear that Jim is helpful during your visits. Come see us again soon!

October 01, 2023

Rick in the collision center really helped me get my vehicle taken care of and spoke with my insurance to make sure everything was covered. The collision center did an amazing job on my Jeep it looks Am More

by ahede2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Collision Center
Oct 02, 2023 -

Greiner Ford of Casper responded

We're glad to hear that Rick and our collision center team were able to assist you with your Jeep repairs. We hope to see you again here at Greiner Ford!

September 30, 2023

Sean was amazing and worked hard to get me a reasonable deal. I definitely made him work to get the numbers I wanted and we were able to get into an amazing brand new vehicle. I highly recommend More

by mcswartz1209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean
Oct 02, 2023 -

Greiner Ford of Casper responded

It's great to hear that Sean was able to help you get a great deal on your new vehicle at Greiner Ford of Casper! We appreciate the recommendation and hope you enjoy every mile in your new ride. See you again soon!

September 24, 2023

Olivia Lopez did a great job getting me an awesome deal on my new F-150 Platinum! This is the 3rd vehicle I purchased from Greiner and they have always treated me great. More

by ericcollazo67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Lopez, Steven Wray
Sep 25, 2023 -

Greiner Ford of Casper responded

Congrats on the new F-150! We truly appreciate your patronage over the years! It's great to see Olivia was awesome to work with during this buying experience. We look forward to seeing you again soon!

September 05, 2023

I absolutely love Greiner Ford of Casper Felisa Smith and Troy Cottrell made my wish of a new 2023 escape come true. I've bought from them in the past and will never go anywhere else again for my vehicle nee More

by billiemcgregor77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felisa Smith, Troy Cottrell
Sep 06, 2023 -

Greiner Ford of Casper responded

Congrats on the new Escape, Billie! It's always a pleasure working with you at Greiner Ford of Casper, and we're glad to have you in the family. Safe travels and take care!

September 04, 2023

Awesome staff helpful,knowledgeable, responsive and friendly. Great mechanics and quick service Clean and comfortable waiting area More

by rigmanger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Brodrecht, Andrew Savoy, Brian Sharkey, James Swanson
Sep 05, 2023 -

Greiner Ford of Casper responded

We love to hear that! Thanks for the kind words about our team and we'll see you again soon at Greiner Ford of Casper!

September 03, 2023

Even though I have moved away from Wyoming since purchasing my truck at Greiner I return there for my service and warranty needs. The main reason for this is Jim Swanson in the service department. H More

by GoPokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Swanson
Sep 05, 2023 -

Greiner Ford of Casper responded

We'll be sure to pass this along to Jim! Thanks for your continued loyalty and we'll see you at your next visit!

August 28, 2023

Recall appointment was quick and efficient. Staff is friendly and knowledgeable. Easy to make appointments. More

by judyhawley345
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Cline
Aug 28, 2023 -

Greiner Ford of Casper responded

Hi Judy, It's great to see you received quick and efficient service from our team. See you next time!

August 26, 2023

Prompt usuall can get me in for oil change quickly, reasonable time for other service. Freindly sales. Free soda. More

by bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cooper, Brian Sharkey
Aug 28, 2023 -

Greiner Ford of Casper responded

We appreciate you taking the time to share your recent experience, Bruce. Come visit us again soon!

August 20, 2023

Problem was not fixed. Had to make a call back and I am not happy about it. More

by JIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Swanson
Aug 23, 2023 -

Greiner Ford of Casper responded

Jim, it’s unfortunate to see that the issue with your vehicle was not resolved. I understand the frustration and apologize for any inconvenience this may have caused. If you are willing to discuss this with me directly, please reach out. Josh Mcgurn 307-261-3722 Service Manager

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