Gresham Chrysler Dodge Jeep Ram

This dealership is not customer centric focused. They tried to sell me a car with a known defect. Second battery defect on a 4xE showing as an engine light on symptom. Plenty of this defect in th They tried to sell me a car with a known defect. Second battery defect on a 4xE showing as an engine light on symptom. Plenty of this defect in the forums. The dealership was going to fix but they never game an ETA for fixing. All paper work was done so I was out of luck. I had to buy a different Jeep that cost me more money. I am still waiting for my second key on my new Jeep. More

Darian was excellent and quite a pleasure to work with. I will refer him to just about anybody. I know looking for a Dodge Ram. Chrysler. Jeep. I will refer him to just about anybody. I know looking for a Dodge Ram. Chrysler. Jeep. More

I noticed the check engine light was on when I took the Jeep out for a test drive. The sales manager who was with me on the test drive said the check engine light would be quick to fix and said he would Jeep out for a test drive. The sales manager who was with me on the test drive said the check engine light would be quick to fix and said he would have it done by the time before the paperwork was completed. I told them to get the basic information to run my credit so I can come back in the morning after I cleaned out my truck. Gresham Jeep proceed to do the paperwork and had me sign the paperwork last night. I told the sales manager I had not eaten and he continued with the paperwork. I got a text this morning saying the Jeep is on the schedule to get looked at today and he would get back to me on the status. I wasted my whole day waiting for an ETA on delivery. It is now after hours and no word on ETA. I think that is poor customer service. I would have been fine if he set the expectation of late day or even tomorrow. I wasted my whole day waiting for his call. I had golf round in the afternoon and dinner plans that I cancelled because of this. This is NOT GOOD customer service. More

Worst buying experience ever! Ripped us off on trade in and made us sign a no buyers remorse paper probably because so many buyers feel violated after buying here. I intend to rep Ripped us off on trade in and made us sign a no buyers remorse paper probably because so many buyers feel violated after buying here. I intend to report to the better business bureau and leave public reviews. More

We went to this dealership because the advertised price of the vehicle we got was the same price as a used vehicle that was two years older. It seemed like a no brainer to get the new car that cost the sam of the vehicle we got was the same price as a used vehicle that was two years older. It seemed like a no brainer to get the new car that cost the same as the used car. Ended up going with a lease for cheaper payments, but put more money down for the lease that what we would have liked. We were also not walked through the lease paper work during signatures and when we went back the next day to try and switch to financing, we were told the price jumped up quite a bit and that the incentives we had weee now gone. We could not afford the new cost to finance and so felt we were between a rock and hard place to stay with our less than ideal lease agreement. We were also told we could not cancel the sell even though it was less than 24 hours. Felt like we got scammed and took advantage because we had a young baby with us and our attention was shifting between the car buying process and our child. It would have been great it they slowed down the process and said whether or not this deal was in our favor. That didn’t happen and now we have a sour taste in our mouth. More

Sammy and the team was amazing! !! Best shop ever! Purchased over 30 cars from Sammy and his team. Picked a Dodge 5500 for my company up last week and already on the phone with him !! Best shop ever! Purchased over 30 cars from Sammy and his team. Picked a Dodge 5500 for my company up last week and already on the phone with him today getting another purchase set up!!! Only shop I trust only people I’ll trust to work with. They actually care about you not just a sale. They will listen to your needs and make sure they meet it. Shout out to Tate, sales rep who helped me. He knows his stuff!!! He is the most educated sales representative I have ever met. He knows the products and how to match the product to the customer need without breaking the bank. Thanks team!!!! I’ll be seeing you for every vehicle purchase moving forward. More

I made my purchase online and it was the easiest and most efficient purchase ever efficient purchase ever More

Our experience with Gresham Chrysler Dodge Jeep Ram was complicated. We had some issues with communication and egos, On both sides. We dropped our truck off for warranty work and the covered repairs did no complicated. We had some issues with communication and egos, On both sides. We dropped our truck off for warranty work and the covered repairs did not match our expectations. After a troublesome time establishing communication and explaining our concerns we established a line of communication that met our expectations. We were working on a severe timeline and we were anxious about the completion time of our service. We explained this to each person we spoke with. I can write this review stating unequivocally that Gresham Chrysler Dodge Jeep Ram met, NO, Exceeded our expectations and our timeline. The work was done in a timeline that, in other circumstances, could not be expected. The service was done exceedingly well! Although our experience could have been completely different, the Team at Gresham Chrysler Dodge Jeep Ram did an amazing job turning the experience around and I would recommend their service to anyone with Mopar vehicles no matter where they were originally purchased. Thank you for working so incredibly hard to surmount the original miscommunications and ego to perform a heroic service. You have my gratitude. More

The dealership was incredibly helpful, and my sales expert Ben was AMAZING! So smart, helpful, and funny! I haven’t ever had an stress-free car buying experience like this before! And they got me my DR expert Ben was AMAZING! So smart, helpful, and funny! I haven’t ever had an stress-free car buying experience like this before! And they got me my DREAM CAR! More

We had a pleasant experience purchasing our Jeep from Ben. The sales team worked together to help us get through the process as painlessly as possible. Ben. The sales team worked together to help us get through the process as painlessly as possible. More