Grieco Acura

Used car I purchased turned out to be a lemon. No help in correcting issue with First Acura. Buyer beware customer service does not exist here. correcting issue with First Acura. Buyer beware customer service does not exist here. More

I returned to First Acura because I had a great first experience years ago with them. This time I met Bruce in sales and he was knowledage and friendly. Bruce was easy going and I never felt pressured or experience years ago with them. This time I met Bruce in sales and he was knowledage and friendly. Bruce was easy going and I never felt pressured or like I was wasting his time. Bruce was able to answer all my questions and was clear on the process of things and how long it would take. I then met with Tim in sales. Tim was friendly and easy going. Tim made me feel at ease and answered all my questions. The manager of First Acura came over to personally thank me for purchasing with them and even had the Acura expert come in early the next morning because it fit my schedule. Everyone at First Acura was welcoming, accomadating and made you feel important. I will return to First Acura in the future for all my car purchases! More

Good price online. Offered asking. Got BS response can't negotiate $300 dealer fees (even though living out of state I had to do all the rego). Got pressure to buy "car going to auction in 2 days"... can't negotiate $300 dealer fees (even though living out of state I had to do all the rego). Got pressure to buy "car going to auction in 2 days"... Over a week later car is still for sale and they removed carfax link. Odd. Glad I bought from reputable dealer that went out of their way for a sale. Not a game playing establishment. The mostly negative reviews are a give away and they do not really care what people think (though they should). More

Well I was shopping online for a Acura TL Tech. And I live 100 miles away, and the response, friendliness, and knowing the product here is a plus! I was talking to literally 10 different dealers via inte live 100 miles away, and the response, friendliness, and knowing the product here is a plus! I was talking to literally 10 different dealers via internet, and these guys were great! Don't get me wrong some other dealers were awesome as well, but couldn't beat or even match the deal First Acura gave us. Eric our salesman is great! Bob and Crystal were superb as well. I have no problems recommending buying at this dealership. I have bought over 20 vehicles in my life and this was a pleasing experiance. I love the Acura TL Tech.! Great job First Acura!!!!! More

There nice at 1st during the sale after they take your money your screwed ..I spent over $20k on my used car and the 1st week of owning the car it needs front brakes,tires are off balance,wheel shacks on money your screwed ..I spent over $20k on my used car and the 1st week of owning the car it needs front brakes,tires are off balance,wheel shacks on highway and they told me it was serviced bulls***. Thay told me its not covered under warranty because I got a great deal on the car? It's been in on going battle with these clowns I even tried to talk to the manager BOB and he brushes the problem to his sales people and then they tell me they can't do nothing SORRY they say. . luv the car hate the dealer THEY DONT CARE ABOUT THE CUSTOMER THY CARE MORE ABOUT THE MONEY!!! More

Somewhat of a shady operation going on in my opinion. I bought a used car from a small dealer closer to boston. He basicly sold the car to First Acura and I ended up buying it from them (whom i never heard bought a used car from a small dealer closer to boston. He basicly sold the car to First Acura and I ended up buying it from them (whom i never heard of). Saw a couple different fees in excess of $300.00 worked into the price i was financing which was only $6K. When I called Fisrt Acura to discuss the fees I dealt with the rude woman who called herself the "Finance Manager"...I was told I should have read the paperwork more carefully and maybe I should bring a lawyer when I buy a car" The fees were definity not discussed verbally with my wife and I but I guess I am obligated to pay as they were on one of the 30 pieces of paper I signed that day. Never intended to do business with these people in the first place and will never give them a dime in the future. I'm just telling everyone to be careful and there are a ton of dealers out there who are willing to do an honest business with You. First Acura is not one. Bought many cars over the years and never had a problem and don't mind paying for stuff that i am made aware of. More

I went to buy a certified used car, the customer service guy was really bad, the car was not clean( even being certified ), the service guy didn't even offer us a test drive. I would never recommend thi guy was really bad, the car was not clean( even being certified ), the service guy didn't even offer us a test drive. I would never recommend this dealer to any of my friends. More

These guys are the worst. They will promise anything to get the sale but then do not deliver on those promises. Dishonest and rude. Do not deal with them if possible. get the sale but then do not deliver on those promises. Dishonest and rude. Do not deal with them if possible. More

First Acura is overcharges 160.00 on average for routine service for all models. I have 2 Acura vehicles, both purchased brand new. 06 TL, 11 MDX. The MDX was not purchased at First Acura because they coul service for all models. I have 2 Acura vehicles, both purchased brand new. 06 TL, 11 MDX. The MDX was not purchased at First Acura because they could not match a price. This led me to work with 2 different dealer for service, but I decided that because I had no issues with service in the past I would service them both at First. This is when I started to realized they were charging anywhere between 139.00 to 202.00 more depending on the service. I started to call other dealers and in every dealership I contacted they were 25 to 50 dollars in difference with the exception of First Acura. I cringe to think how many dollars I overspent having my vehicles service with them for 6 years. Check it out for yourself call around for prices. More

I Bought a new Acura TL from Tim Volpe at First Acura he was very helpful and knowlegable about the car. Friendly place to buy a car. I was very happy with the quality of the service and attention provided was very helpful and knowlegable about the car. Friendly place to buy a car. I was very happy with the quality of the service and attention provided and would certainly recommend to friends and family. More