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Grieco Chevrolet Fort Lauderdale - Service Center

Ft. Lauderdale, FL

4.5
1,396 Reviews

1,396 Reviews of Grieco Chevrolet Fort Lauderdale - Service Center

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June 28, 2021

Omar Williams is unprofessional and made me waste my money and time!!! Also, issues weren’t fixed and they created mores problems!! Completely disastrous experience. More

by RJOR378
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Omar Williams, Oliver and some assistant manager , Ron Schey
Jun 29, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hello, thank you for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you. If you need anything further, please don't hesitate to reach out to me directly via email at Ron Schey, General Manager, via email at rschey@griecocars.com.

June 28, 2021

The worst customer service. Don’t go here ever. Period. Three vehicles and same terrible experience More

by Phill Wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Sherota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Schey
Jun 29, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi Phil, thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. We strive to provide an exceptional experience for all our customers and we would like the opportunity to resolve this issue. If you are willing, please reach out to Ron Schey, General Manager, via email at rschey@griecocars.com to discuss this further.

June 28, 2021

Dealing with Jonathan Cardoza is an absolute pleasure.He Dealing with Jonathan Cardoza is an absolute pleasure. He is all about customer satisfaction. More

by Joanne_Polito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the 5-star rating! We appreciate your business.

June 25, 2021

Jonathan Cardoza and John Irwin were great. I brought my 2021 Corvette to them because of an oil leak of some type. It was unfortunate that their initial diagnosis that it was the transmission pan gasket th More

by STEVEMELVIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Irwin
Jun 28, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We appreciate your 5-star rating! Let us know if you need anything else.

June 24, 2021

Every time I come her Khai Rushes Me Out. I can barely ask the guy a question. Needs More patience. Other than that i have no other complaints. More

by Garett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Khai
Jun 25, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi Garett, thank you for the feedback. We apologize for any inconvenience, if you need anything please do not hesitate to contact Ron Schey, General Manager, via email at rschey@griecocars.com.

June 24, 2021

Very good welcome, once I get there Jonathan and Michael took care of me immediately, Very profesional More

by ALTERNATIVEXIX
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Jun 25, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are so glad our staff made you feel welcome during your visit! We look forward to seeing you again soon.

June 24, 2021

Service was completed timely. Recall was handled also with bo problems More

by RELFFEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sherota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cardoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Girouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

We are elated to hear that! Please let us know if you need any further assistance.

June 23, 2021

I took my 2019 Chevy Blazer in for a warranty covered “SHIFT TO PARK” that comes up on the dash when I shut the vehicle off so I have to restart the vehicle and shut it off til the “shift to park” goes o More

by Angela Hickey and Alex Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cardoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kai , Ron Schey
Jun 24, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hi we are sorry to hear about your experience at our dealership. We certainly try to help our customers in any way we can and want them to leave satisfied with their experience. If you would like to discuss a recent experience here, please reach out to Ron Schey, General Manager, via email at rschey@griecocars.com and they will be happy to speak with you.

June 22, 2021

Fast efficient service great people great place as always. I will bring my car on my next service More

by mermolina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shadi-Omar Williams and Shahin Chowdhury
Jun 23, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Thanks! We are glad to hear about the great service experience. We hope to see you again!

June 22, 2021

Horrible in every way, poor communication, misdiagnosis, over priced, and more. More

by Britdico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
Jun 23, 2021 -

Grieco Chevrolet of Fort Lauderdale responded

Hello, we are sorry for any inconvenience. We value communication and customer satisfaction and are disappointed to hear you to did not experience this. Please reach out to Ron Schey, General Manager, via email at rschey@griecocars.com so we may learn more about your recent experience and are able to better assist you.

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